Hi Raj:
I've been away for a couple of days so apologies for the slow response:
still struggling though:
1: Tried the DLL reregistration instructions as suggested to Andrew Mawby
above : these worked in that the registration of both DLLs was successful
but after a reboot the device was still connecting only as a "Guest".
2: Noted you advice to Brian Akagi as part of the same thread to "Visit
http://www.pocketpcfaq.com/faqs/activesync/guest.htm for additional
help." So I tried this as well and worked through the list:
Guest.htm: Guest Issues
1. If you connect as GUEST and you have rename your Pocket PC, you need
to perform a soft reset for the new name to take effect. See Microsoft
Article Q259954 for details. Not renamed but soft reset anyway. No effect
2. If you connect as GUEST to your Pocket PC and you are using
ActiveSync 3.x, you may need to re-register the Microsoft XML DLLs. To
register the DLL, issue the command "\WINDOWS\SYSTEM32\REGSVR32 MSXML3.DLL"
or "\WINNT\SYSTEM32\REGSVR32 MSXML.DLL" and "\WINDOWS\SYSTEM32\REGSVR32
MSXML3.DLL" or "\WINNT\SYSTEM32\REGSVR32 MSXML.DLL" Do not type the quotes
with the command. This re-registers the DLL with Windows. Then reboot your
PC before trying to synchronize again. Done No Effect
3. If you connect as GUEST, then click the start button and select the
"run" option and type "syncmgr /quit". Then turn off your Pocket PC and turn
it on again. Done, unloaded Activesync, but on rebooting PPC no effect
4. If you are connecting as GUEST, try reinstalling Internet Explorer 6
(except XP users). This has fixed the GUEST synchronization problem for
other users. For Windows XP users you can repair Internet Explorer by
following Microsoft's KB Article 318378. Had a good look at this: currently
running XPSP2 patched to latest version. Not obvious if I should uninstall
IE6 first and then do a windows update or uninstall XP though obviously this
would lose me my interner connection: have not tried either of these and
left this idea alone.
5. If you are connecting as GUEST with Windows 2000? You need to have
read-write access to the ActiveSync program folder and subfolder to create a
partnership. See Microsoft's KB Article 259875. Not Applicable
6. Intermittent guest connections if the user has Synchrologic mail
syncing program is installed on their Pocket PC with less than 64MB of ram.
Contact Synchrologic for an update. Not Applicable
7. If you are using a firewall and you do not allow Port 990 to be used
by ActiveSync you will connect as a Guest. For a comprehensive list of
ports that ActiveSync uses please read the Protocols FAQ. THIS HELPED SEE
BELOW
For Completeness of the Guest Issues document::
8. Check and see of the registration key at
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows CE Services and see whether a
key named GuestOnly has a value of 1. If it does then change the value to 0
to allow you to setup a partnership. An alternative is to use a free
application called ActiveSync Keys which is available at Undocumented
ActiveSync Keys. NOTE: Microsoft does not support end users editing the
registry so there is no support for performing this. Not Applicable: this
key was not present in regedit.
9. If you have McAfee Virusscan Enterprise version 7.1.0 installed
before you install ActiveSync, you will be able to sync only once as a
guest. To resolve this problem, uninstall McAfee, install ActiveSync and
then reinstall McAfee. Not Applicable no McAee prods installed.
Re point 7: above:
Read Protocols FAQ : This helped:
Am using Norton Internet Security 2005 Version 8.0.5.14:
Port 990 is not allowed by default so allowed this and ports 999, 5678 and
5679 as indicated in the protocol document.
This immediately seemed to help, in that Activesync started pinging as it
detected my PDA, and suddenly connected to the device as "Pocket_PC"
(hurrah!) however the synchronisation option was still greyed out and when I
tried to connect I got a 'your device is not connected message' even though
it IS connected by USB. (checked and remade the connection just in case the
cable had come loose)
You had previously dealt with this when it happened to Andrew Mawlby and you
recommended
"Try the following --
1. Click Start, then click Run. Type the following:
devmgmt.msc
Click Ok. This should open up the device manager.
2. Connect your Pocket PC via USB and you should see
an entry at the bottom Windows CE USB Devices.
3. Right-click and uninstall the entry for the PPC.
4. Reboot computer and connect the device."
I tried this (twice, once before, and then again after rebooting the PDA as
well as the PC,) but still to no avail.
I notice that sometimes when the PC connects it is now connecting as
"Pocket_PC" but then states that it can't find the device (though the PC
detects a USB device as installed correctly on bootup).
If I reboot the PDA as well as the PC, I go back to the PDA being detected
as "Guest" until after some indeterminate number ot tries Activesync
redetects it as "Pocket _PC" but won't find it as a USB device to
synchronise although I can see the options of inbox calendar etc.
And that's where I'm up to.
As ever any advice appreciated.!
Regards:
DaveC
"Raj Pillai" <> wrote in message
news:%...
> Hi Dave,
>
> The registration of dlls is not device dependant. Those dlls are called
> as parsers. Parser is like a software engine that reads and writes
> documents. Try following the registeration instructions and see if it
> helps solve your problem.
>
> --
> Regards,
> Raj Pillai
> Microsoft MVP - Mobile Devices
> http://www.pocketpcfaq.com/raj
>
>
> "Dave Coleman" <> wrote in message
> news:...
>> Hi There !
>>
>> I have exactly the same problem as Andrew Mawby has posted just above
>> this ie:
>>
>> WHEN I CONNECT MY PDA IT ESTABLISHES A "GUEST" RELATIONSHIP and therefore
>> won't synchronise properly.
>>
>> I have worked my way right through the interactive help system for
>> Activesync on the Microsoft.com website and as part of this upgraded to
>> the latest version of Activesync (3.80) but with no improvement.
>>
>> The next suggestion on the website was to contact my OEM but I don't
>> think this is a hardware problem.
>>
>> I note your advice to Andrew [Try registering the MSXML.DLL and
>> MSXML3.DLL.] but have not tried this as clearly I'm running a different
>> device and the advice may not be appropriate for me.
>>
>> I am using an O2 XDA II (original version) syncing (happily for the last
>> 2 years!) via USB to a Dell running XPSP2 with (now) Activesync 3.80. I
>> have not yet tried uninstalling and reinstalling from scratch as this
>> doesn't look like it is helping others.
>>
>> I look forward to any help you can offer.
>>
>> Thanks and regards:
>>
>> DaveC
>>
>>
>
>
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