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Activesync only works for Domain Admins

 
 
Paul Mc
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      01-15-2010
I have a problem with regular users being able to use activesync. As long as
they are a domain admins they have no problem. I have checked all the
permissions i know to check but have not got this to work. The server is a
Windows 2003 R2 Domain Controller, Exchange server and IIS server. Any help
would be greatly appreciated.

TIA

Paul
 
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Sembee
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      01-15-2010

Create a test account and run it through the Microsoft test site:
https://testexchangeconnectivity.com/

Sometimes it can be as simple as resetting the virtual directories, bu
that site should give you an idea.

Simon

--
Sembe

Simon Butler, Exchange MVP
Blog: http://blog.sembee.co.uk
Exchange Resources List: http://exbpa.com/
In the UK? Hire me: http://www.sembee.co.u
http://forums.slipstick.co

 
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Paul Mc
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      02-03-2010
I have created a test account. If i add them as Domain admin i have no
problems. Make them just Domain user and they cannot sync anymore. Below is
the results i get from testexchangeconnectivity.com

Testing Exchange ActiveSync
Exchange ActiveSync test Failed
Test Steps
Attempting to resolve the host name mail.clydeisd.org in DNS.
Host successfully resolved
Additional Details
IP(s) returned: 216.134.24.69

Testing TCP Port 443 on host mail.clydeisd.org to ensure it is listening
and open.
The port was opened successfully.
Testing SSL Certificate for validity.
The certificate passed all validation requirements.
Test Steps
Validating certificate name
Successfully validated the certificate name
Additional Details
Found hostname mail.clydeisd.org in Certificate Subject Common name

Testing certificate date to ensure validity
Date Validation passed. The certificate is not expired.
Additional Details
Certificate is valid: NotBefore = 1/15/2010 2:17:51 PM, NotAfter =
1/13/2020 2:17:51 PM"



Testing Http Authentication Methods for URL
https://mail.clydeisd.org/Microsoft-Server-Activesync/
Http Authentication Methods are correct
Additional Details
Found all expected authentication methods and no disallowed methods.
Methods Found: Basic

Attempting an ActiveSync session with server
Errors were encountered while testing the ActiveSync session
Test Steps
Attempting to send OPTIONS command to server
Testing the OPTIONS command failed. See Additional Details for more info
Additional Details
A Web Exception occurred because an HTTP 401 - Unauthorized response was
received from Unknown

Any other Ideas?


"Sembee" wrote:

>
> Create a test account and run it through the Microsoft test site:
> https://testexchangeconnectivity.com/
>
> Sometimes it can be as simple as resetting the virtual directories, but
> that site should give you an idea.
>
> Simon.
>
>
> --
> Sembee
>
> Simon Butler, Exchange MVP
> Blog: http://blog.sembee.co.uk
> Exchange Resources List: http://exbpa.com/
> In the UK? Hire me: http://www.sembee.co.uk
> http://forums.slipstick.com
>
> .
>

 
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