Hi,
Did you install the latest service pack for Office 2002? Are you using any
add-ins for Outlook?
--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com
"Mike7777" <> wrote in message
news:60FB83DD-5722-4DA7-9F4C-...
>I have connected an Orange spv m2000 (this is the same device as the Imate
> pda2K) to my pc and am using outlook 20002 and the latest version of
> microsoft activesync. The problem I have is that when putting the device
> in
> the cradle and opening outlook I cannot see any of my e-mails or contacts.
> When removing the device from the cradle and opeing outlook, I can see all
> e-mails and contacts. It would seem as though therre are two copies of
> outlook and the device cannot link up with the outlook that I want it to
> on
> my computer. I have tried uninstalling outlook and activesync and
> reinstalling several times but cannot solve the problem. I have tried to
> contact Orange support and microft but they are not able (or wiling) to
> help.
> When the device is in the cradle and opening outlook I am able to reset my
> e-mail accounts and receive e-mails but this is not see and I am unable to
> file them in the main outlook I use when I remove the device from the
> cradle.
> I just want to use one version of outlook that I have. Previous to this
> device I used a Dell Axim 30 on this computer that I no longer use. I
> don't
> know if this has anything to do with the problem. Can anyone please
> help??
>
> *********************
>
> "Martin Claridge" wrote:
>
>> I have solved this problem now.
>>
>> What I did was completely uninstalled Outlook and active sync including
>> CAREFULLY removing any Outlook registry items as well. (Backup of
>> registry
>> recommended just in case you delete something you shouldn't have done).
>> If
>> unsure do seek help from others who know what they are doing. I did lose
>> some e-mails on outlook so make sure you copy anything important. Then I
>> reinstalled Outlook and activesync. Hard reset my PDA making sure I had
>> made
>> a backup copy of everything. Activesynced again and everything is AOK.
>>
>> Hope this will help out others.
>>
>> If you have any questions please e-mail me. Making sure you clearly state
>> in
>> subject "Active Sync to Outlook 2002" otherwise the e-mail will be
>> deleted.
>> No attachments please these will NOT be opened.
>>
>> Thanks
>> Martin C
>>
>> "Martin Claridge" <> wrote in message
>> news:%23v%...
>> >I can get my AOL e-mail by connecting to the AOL Server from my Acer n30
>> >PDA but I cannot get my files downloaded to my PDA from Outlook. I am
>> >running ActiveSync 3.8 and Outlook 2002. I have Uninstalled and
>> >Reinstalled
>> >Active Sync several times but no change.
>> >
>> > Active sync did transfer these files to my Acer PDA but no longer does
>> > it.
>> > It did transfer my AOL e-mails as well from outlook without connecting
>> > to
>> > the AOL server. Is there something I am doing wrong. I do have Outlook
>> > Express on my PC would ActiveSync By any chance be trying to transfer
>> > non-existent files from there? If so how do I instruct my PC to get
>> > files
>> > from Outlook 2002 and not Outlook Express.
>> >
>> > Anyone out there that can help please.
>> >
>> > Thanks & Regards
>> > Martin C
>> >
>>
>>
>>
Similar Threads
Linear Mode
