ActiveSync suport code:8503001f

I reinstalled Office 2003 prof edition.
I tried sync and received the message:
"Cannot synchronize with the Outlook profile you are using, because a
different profile was previously set up or the profile is password protected.
Please open Outlook using the appropriate profile"

I haven't use a special profile for Outlook. What to do?

I forget to say that I have WM5

Ο χÏ�ήστης "Stavreas" Î*γγÏ�αψε:

> I reinstalled Office 2003 prof edition.
> I tried sync and received the message:
> "Cannot synchronize with the Outlook profile you are using, because a
> different profile was previously set up or the profile is password protected.
> Please open Outlook using the appropriate profile"
>
> I haven't use a special profile for Outlook. What to do?

Hi,
Is your profile the default profile for Outlook? Does the profile have a
password?

Have you opened Outlook for the first time after setting up the profile?

Also, are you using ActiveSync 4.0 or 4.1? 4.1 is the latest version.


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

ActiveSync 4.x Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/acti...shoot-as4x.htm

"Stavreas" <> wrote in message
news:5C97A39E-6E9D-4F93-82C6-...
>I forget to say that I have WM5
>
> ? ??????? "Stavreas" ???????:
>
>> I reinstalled Office 2003 prof edition.
>> I tried sync and received the message:
>> "Cannot synchronize with the Outlook profile you are using, because a
>> different profile was previously set up or the profile is password
>> protected.
>> Please open Outlook using the appropriate profile"
>>
>> I haven't use a special profile for Outlook. What to do?

Hi,

Have you tried reinstalling ActiveSync 4.1?

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj


"Stavreas" <> wrote in message
news:5C97A39E-6E9D-4F93-82C6-...
>I forget to say that I have WM5
>
> ? ??????? "Stavreas" ???????:
>
>> I reinstalled Office 2003 prof edition.
>> I tried sync and received the message:
>> "Cannot synchronize with the Outlook profile you are using, because a
>> different profile was previously set up or the profile is password
>> protected.
>> Please open Outlook using the appropriate profile"
>>
>> I haven't use a special profile for Outlook. What to do?