ActiveSync support code: 800703fa?

Hello,

A friend has a T-Mobile MDA Vario which would not connect to his PC in
order the synchronize contacts, calendar etc.

I found that after installing the current version 4.5 of ActiveSync
(rather than the 4.5 beta which was on the PC), deleting the 2
partnerships on the MDA and disabling the firewall in AVG 8, the MDA
did connect and a new partnership was created by ActiveSync.

One problem still though! - Towards the end of synchronization there
was a supprt code 800703fa and the message that the "synchronization
could not be completed".

It seemed that the calendar under Outlook 2003 on the PC had not been
updated with a new entry on the MDA.

Any ideas re this error message and support code?

Cheers,

Geoff

Hi Geoff,

Have you been able to identify which Information Type is causing it? One way
to do it, is to select only one information type at a time and perform sync.
If successful, disable it and select the next information type until you
encounter the error. This way you can narrow down which type is causing the
error. Once you identify, then you can narrow it down further using sub
folders to move items.

If you suspect the new entry on the mobile device is causing it, you can try
synchronizing it with a empty folder in Outlook. If it throws the error,
delete the appointment and recreate it.

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj



"Geoff Cox" <> wrote in message
news:...
> Hello,
>
> A friend has a T-Mobile MDA Vario which would not connect to his PC in
> order the synchronize contacts, calendar etc.
>
> I found that after installing the current version 4.5 of ActiveSync
> (rather than the 4.5 beta which was on the PC), deleting the 2
> partnerships on the MDA and disabling the firewall in AVG 8, the MDA
> did connect and a new partnership was created by ActiveSync.
>
> One problem still though! - Towards the end of synchronization there
> was a supprt code 800703fa and the message that the "synchronization
> could not be completed".
>
> It seemed that the calendar under Outlook 2003 on the PC had not been
> updated with a new entry on the MDA.
>
> Any ideas re this error message and support code?
>
> Cheers,
>
> Geoff

On Thu, 11 Dec 2008 23:01:15 +0530, "Raj Pillai"
<> wrote:

>Hi Geoff,
>
>Have you been able to identify which Information Type is causing it? One way
>to do it, is to select only one information type at a time and perform sync.
>If successful, disable it and select the next information type until you
>encounter the error. This way you can narrow down which type is causing the
>error. Once you identify, then you can narrow it down further using sub
>folders to move items.
>
>If you suspect the new entry on the mobile device is causing it, you can try
>synchronizing it with a empty folder in Outlook. If it throws the error,
>delete the appointment and recreate it.

Thanks Raj - will see if the owner of this MDA can have a go.

I assume the 800703fa support code is not very specific?

Cheers,

Geoff