Activesync Via Bluetooth - Activesync cannot recognize...

Greetings
I can sync my iPaq to my laptop fine through infrared, usb, and, home wlan.
When I try to connect to activesync through a bluetooth serial port
activesync gives me an error message:

I have done everything by the book. Twice, Thrice... No luck....

The com port on Activesync and on the Incoming BLuetooth serial port MATCH.
I have ran the bluetooth walkthrough to activesync via bluetooth on the iPAQ
- Everything starts working, the com bluetooth connection is activated,
activesync on the pc and on the ppc start communicating
( the activesync green icon is twisting .. connecting )
- after a couple seconds Activesync gives me this error message:

Microsoft Activesync Cannot recognize this device for one of the two
reasons:
* the device was not connected properly. To start over, disconnect
the cable..........
* the device is not a Smartphone or a Pocket PC. T o keep
Activesync from trying to connect to this or any other device, select hte
check box below

- I have tried using another dongle, same problem
- I can use other bluetooth services without any problems

p.s: I really want to avoid using a bluetooth personal network.

Anyone knows any way to get support for activesync?

"Achille" <achillez.puorgswen.sm@{nospamremoveemee]achille.org> wrote in
message news:...
> Greetings
> I can sync my iPaq to my laptop fine through infrared, usb, and, home
wlan.
> When I try to connect to activesync through a bluetooth serial port
> activesync gives me an error message:
>
> I have done everything by the book. Twice, Thrice... No luck....
>
> The com port on Activesync and on the Incoming BLuetooth serial port
MATCH.
> I have ran the bluetooth walkthrough to activesync via bluetooth on the
iPAQ
> - Everything starts working, the com bluetooth connection is activated,
> activesync on the pc and on the ppc start communicating
> ( the activesync green icon is twisting .. connecting )
> - after a couple seconds Activesync gives me this error message:
>
> Microsoft Activesync Cannot recognize this device for one of the
two
> reasons:
> * the device was not connected properly. To start over,
disconnect
> the cable..........
> * the device is not a Smartphone or a Pocket PC. T o keep
> Activesync from trying to connect to this or any other device, select hte
> check box below
>
> - I have tried using another dongle, same problem
> - I can use other bluetooth services without any problems
>
> p.s: I really want to avoid using a bluetooth personal network.
>
>

Hi,
According to our friend MVP Mauricio Freitas from www.geekzone.nz ...
- Do you connect your USB dongle directly to your PC or to a USB hub? The
best option is directly to the PC
- Do you have a firewall software like ZoneAlarm running? Try to deactivate
it
- If you have an option for "energy control/management' on your USB ports,
try to deactivate it

Regards,
Alberto Silva

"Achille" <achillez.puorgswen.sm@{nospamremoveemee]achille.org> wrote in
message news:...
> Greetings
> I can sync my iPaq to my laptop fine through infrared, usb, and, home
wlan.
> When I try to connect to activesync through a bluetooth serial port
> activesync gives me an error message:
>
> I have done everything by the book. Twice, Thrice... No luck....
>
> The com port on Activesync and on the Incoming BLuetooth serial port
MATCH.
> I have ran the bluetooth walkthrough to activesync via bluetooth on the
iPAQ
> - Everything starts working, the com bluetooth connection is activated,
> activesync on the pc and on the ppc start communicating
> ( the activesync green icon is twisting .. connecting )
> - after a couple seconds Activesync gives me this error message:
>
> Microsoft Activesync Cannot recognize this device for one of the
two
> reasons:
> * the device was not connected properly. To start over,
disconnect
> the cable..........
> * the device is not a Smartphone or a Pocket PC. T o keep
> Activesync from trying to connect to this or any other device, select hte
> check box below
>
> - I have tried using another dongle, same problem
> - I can use other bluetooth services without any problems
>
> p.s: I really want to avoid using a bluetooth personal network.
>
>

Thx for the response
-The usb bluetooth device connects directly to the back of my notebook, no
hub involved
-I have Norton Antivirius running, but that would have hindered any wifi
conectivity I had, I'll try disabling it
-I am waiting for an internal bluetooth device to be shipped ( the 3rd one
i'd be trying )
-I see no Eneregy / Control Management on the USB port

I strongly disbelieve it's a bluetooth donge problem. I have tried two*
different dongles. I also regularly use a bluetooth mouse, never with any
problems ( I have disabled the mouse when I have tried syncing)

On that very bluetooth dongle I have logged more than 40 MB of Internet
traffic through my t610 cell phone, no problems whatsoever with it

Soon I will be receiving the internal bluetooth module for my laptop.
I'll see if it makes a difference
Thx , Achille


"Alberto Silva - MVP" <> wrote in
message news:...
> Hi,
> According to our friend MVP Mauricio Freitas from www.geekzone.nz ...
> - Do you connect your USB dongle directly to your PC or to a USB hub? The
> best option is directly to the PC
> - Do you have a firewall software like ZoneAlarm running? Try to
deactivate
> it
> - If you have an option for "energy control/management' on your USB ports,
> try to deactivate it
>
> Regards,
> Alberto Silva
>
> "Achille" <achillez.puorgswen.sm@{nospamremoveemee]achille.org> wrote in
> message news:...
> > Greetings
> > I can sync my iPaq to my laptop fine through infrared, usb, and, home
> wlan.
> > When I try to connect to activesync through a bluetooth serial port
> > activesync gives me an error message:
> >
> > I have done everything by the book. Twice, Thrice... No luck....
> >
> > The com port on Activesync and on the Incoming BLuetooth serial port
> MATCH.
> > I have ran the bluetooth walkthrough to activesync via bluetooth on the
> iPAQ
> > - Everything starts working, the com bluetooth connection is activated,
> > activesync on the pc and on the ppc start communicating
> > ( the activesync green icon is twisting .. connecting )
> > - after a couple seconds Activesync gives me this error message:
> >
> > Microsoft Activesync Cannot recognize this device for one of the
> two
> > reasons:
> > * the device was not connected properly. To start over,
> disconnect
> > the cable..........
> > * the device is not a Smartphone or a Pocket PC. T o keep
> > Activesync from trying to connect to this or any other device, select
hte
> > check box below
> >
> > - I have tried using another dongle, same problem
> > - I can use other bluetooth services without any problems
> >
> > p.s: I really want to avoid using a bluetooth personal network.
> >
> >
>
>

One more thing:
- Disabling Norton DID NOT fix the problem
the problem was NOT fixed by a hard reset either
- Achille
]
"Alberto Silva - MVP" <> wrote in
message news:...
> Hi,
> According to our friend MVP Mauricio Freitas from www.geekzone.nz ...
> - Do you connect your USB dongle directly to your PC or to a USB hub? The
> best option is directly to the PC
> - Do you have a firewall software like ZoneAlarm running? Try to
deactivate
> it
> - If you have an option for "energy control/management' on your USB ports,
> try to deactivate it
>
> Regards,
> Alberto Silva
>
> "Achille" <achillez.puorgswen.sm@{nospamremoveemee]achille.org> wrote in
> message news:...
> > Greetings
> > I can sync my iPaq to my laptop fine through infrared, usb, and, home
> wlan.
> > When I try to connect to activesync through a bluetooth serial port
> > activesync gives me an error message:
> >
> > I have done everything by the book. Twice, Thrice... No luck....
> >
> > The com port on Activesync and on the Incoming BLuetooth serial port
> MATCH.
> > I have ran the bluetooth walkthrough to activesync via bluetooth on the
> iPAQ
> > - Everything starts working, the com bluetooth connection is activated,
> > activesync on the pc and on the ppc start communicating
> > ( the activesync green icon is twisting .. connecting )
> > - after a couple seconds Activesync gives me this error message:
> >
> > Microsoft Activesync Cannot recognize this device for one of the
> two
> > reasons:
> > * the device was not connected properly. To start over,
> disconnect
> > the cable..........
> > * the device is not a Smartphone or a Pocket PC. T o keep
> > Activesync from trying to connect to this or any other device, select
hte
> > check box below
> >
> > - I have tried using another dongle, same problem
> > - I can use other bluetooth services without any problems
> >
> > p.s: I really want to avoid using a bluetooth personal network.
> >
> >
>
>

Let's hope the internal bt module fixes it...

Alberto Silva

"Achille" <achillez.puorgswen.sm@{nospamremoveemee]achille.org> wrote in
message news:uyzpDb$...
> One more thing:
> - Disabling Norton DID NOT fix the problem
> the problem was NOT fixed by a hard reset either
> - Achille
> ]
> "Alberto Silva - MVP" <> wrote
in
> message news:...
> > Hi,
> > According to our friend MVP Mauricio Freitas from www.geekzone.nz ...
> > - Do you connect your USB dongle directly to your PC or to a USB hub?
The
> > best option is directly to the PC
> > - Do you have a firewall software like ZoneAlarm running? Try to

Steven, I had checked that several times, even changed the port on both
devices to see if com4 had problems.

BUT I was finally able to fix the problem

Here is what I had to do: .... *** I disabled the password on the pocket pc
***

..... I'm confused why that worked. Prior to that I did a hard reset and the
problem would keep appearing.
As of this very moment activesync is working, while I'm also using my bt
mouse and i'm online through a tmobile connection.

Thx to everyone who spent time trying to help me (steven&alberto) : Grazie
tante, Alberto!
Achille

"Steven fyiguy Hughes [MS MVP Mobile Dev]" <> wrote in
message news:...
> Achille,
>
> It looks like you went through most of the steps...but you may want to try
> it again
>
> Right click on the bluetooth icon->select Advanced Configuration->Local
> ServicesClient Applications-at the bottom it should tell you what com port
> Active sync is on (like COM 4)
>
> In Activesync->Connection setting set your COM port to the same one in
> Activesync(COM4) and see if this works.
>
> Remember you will have to make a new pairing for the Bluetooth Activesync
> for each device you use since it is "paired" with a specific device, I had
> a similar problem when using a USB and a PC Card BT device with my laptop.
>
> I know some people had luck deleting their current Activesync setting and
> setting up a new one via the ActiveSync via Bluetooth and it should find
> your computer and then pair it if necessary.
>
> Then choosing Activesync from the BT Manager should work...
>
> Let us know how you make out.
>
> Steven 'fyiguy' Hughes - Microsoft MVP, Mobile Devices
> BostonPocketPC.com
> http://www.bostonpocketpc.com
>
> Achille wrote:
>
>
> > Thx for the response
> > -The usb bluetooth device connects directly to the back of my notebook,
no
> > hub involved
> > -I have Norton Antivirius running, but that would have hindered any wifi
> > conectivity I had, I'll try disabling it
> > -I am waiting for an internal bluetooth device to be shipped ( the 3rd
one
> > i'd be trying )
> > -I see no Eneregy / Control Management on the USB port
>
> > I strongly disbelieve it's a bluetooth donge problem. I have tried two*
> > different dongles. I also regularly use a bluetooth mouse, never with
any
> > problems ( I have disabled the mouse when I have tried syncing)
>
> > On that very bluetooth dongle I have logged more than 40 MB of Internet
> > traffic through my t610 cell phone, no problems whatsoever with it
>
> > Soon I will be receiving the internal bluetooth module for my
laptop.
> > I'll see if it makes a difference
> > Thx , Achille
>
>
> > "Alberto Silva - MVP" <> wrote
in
> > message news:...
> > > Hi,
> > > According to our friend MVP Mauricio Freitas from www.geekzone.nz ...
> > > - Do you connect your USB dongle directly to your PC or to a USB hub?
The
> > > best option is directly to the PC
> > > - Do you have a firewall software like ZoneAlarm running? Try to
> > deactivate
> > > it
> > > - If you have an option for "energy control/management' on your USB
ports,
> > > try to deactivate it
> > >
> > > Regards,
> > > Alberto Silva
> > >
> > > "Achille" <achillez.puorgswen.sm@{nospamremoveemee]achille.org> wrote
in
> > > message news:...
> > > > Greetings
> > > > I can sync my iPaq to my laptop fine through infrared, usb, and,
home
> > > wlan.
> > > > When I try to connect to activesync through a bluetooth serial port
> > > > activesync gives me an error message:
> > > >
> > > > I have done everything by the book. Twice, Thrice... No luck....
> > > >
> > > > The com port on Activesync and on the Incoming BLuetooth serial port
> > > MATCH.
> > > > I have ran the bluetooth walkthrough to activesync via bluetooth on
the
> > > iPAQ
> > > > - Everything starts working, the com bluetooth connection is
activated,
> > > > activesync on the pc and on the ppc start communicating
> > > > ( the activesync green icon is twisting .. connecting )
> > > > - after a couple seconds Activesync gives me this error message:
> > > >
> > > > Microsoft Activesync Cannot recognize this device for one of
the
> > > two
> > > > reasons:
> > > > * the device was not connected properly. To start over,
> > > disconnect
> > > > the cable..........
> > > > * the device is not a Smartphone or a Pocket PC. T o keep
> > > > Activesync from trying to connect to this or any other device,
select
> > hte
> > > > check box below
> > > >
> > > > - I have tried using another dongle, same problem
> > > > - I can use other bluetooth services without any problems
> > > >
> > > > p.s: I really want to avoid using a bluetooth personal network.
> > > >
> > > >
> > >
> > >
>
>
>
>
>

I take that back
The connection worked for some mysterious reason... then five minutes later,
with the same settings the connection did NOT WORK .
Spooky!

Achille


"Achille" <achillez.puorgswen.sm@{nospamremoveemee]achille.org> wrote in
message news:%...
> Steven, I had checked that several times, even changed the port on both
> devices to see if com4 had problems.
>
> BUT I was finally able to fix the problem
>
> Here is what I had to do: .... *** I disabled the password on the pocket
pc
> ***
>
> .... I'm confused why that worked. Prior to that I did a hard reset and
the
> problem would keep appearing.
> As of this very moment activesync is working, while I'm also using my bt
> mouse and i'm online through a tmobile connection.
>
> Thx to everyone who spent time trying to help me (steven&alberto) :
Grazie
> tante, Alberto!
> Achille
>
> "Steven fyiguy Hughes [MS MVP Mobile Dev]" <> wrote in
> message news:...
> > Achille,
> >
> > It looks like you went through most of the steps...but you may want to
try
> > it again
> >
> > Right click on the bluetooth icon->select Advanced Configuration->Local
> > ServicesClient Applications-at the bottom it should tell you what com
port
> > Active sync is on (like COM 4)
> >
> > In Activesync->Connection setting set your COM port to the same one in
> > Activesync(COM4) and see if this works.
> >
> > Remember you will have to make a new pairing for the Bluetooth
Activesync
> > for each device you use since it is "paired" with a specific device, I
had
> > a similar problem when using a USB and a PC Card BT device with my
laptop.
> >
> > I know some people had luck deleting their current Activesync setting
and
> > setting up a new one via the ActiveSync via Bluetooth and it should find
> > your computer and then pair it if necessary.
> >
> > Then choosing Activesync from the BT Manager should work...
> >
> > Let us know how you make out.
> >
> > Steven 'fyiguy' Hughes - Microsoft MVP, Mobile Devices
> > BostonPocketPC.com
> > http://www.bostonpocketpc.com
> >
> > Achille wrote:
> >
> >
> > > Thx for the response
> > > -The usb bluetooth device connects directly to the back of my
notebook,
> no
> > > hub involved
> > > -I have Norton Antivirius running, but that would have hindered any
wifi
> > > conectivity I had, I'll try disabling it
> > > -I am waiting for an internal bluetooth device to be shipped ( the 3rd
> one
> > > i'd be trying )
> > > -I see no Eneregy / Control Management on the USB port
> >
> > > I strongly disbelieve it's a bluetooth donge problem. I have tried
two*
> > > different dongles. I also regularly use a bluetooth mouse, never with
> any
> > > problems ( I have disabled the mouse when I have tried syncing)
> >
> > > On that very bluetooth dongle I have logged more than 40 MB of
Internet
> > > traffic through my t610 cell phone, no problems whatsoever with it
> >
> > > Soon I will be receiving the internal bluetooth module for my
> laptop.
> > > I'll see if it makes a difference
> > > Thx , Achille
> >
> >
> > > "Alberto Silva - MVP" <>
wrote
> in
> > > message news:...
> > > > Hi,
> > > > According to our friend MVP Mauricio Freitas from www.geekzone.nz
....
> > > > - Do you connect your USB dongle directly to your PC or to a USB
hub?
> The
> > > > best option is directly to the PC
> > > > - Do you have a firewall software like ZoneAlarm running? Try to
> > > deactivate
> > > > it
> > > > - If you have an option for "energy control/management' on your USB
> ports,
> > > > try to deactivate it
> > > >
> > > > Regards,
> > > > Alberto Silva
> > > >
> > > > "Achille" <achillez.puorgswen.sm@{nospamremoveemee]achille.org>
wrote
> in
> > > > message news:...
> > > > > Greetings
> > > > > I can sync my iPaq to my laptop fine through infrared, usb, and,
> home
> > > > wlan.
> > > > > When I try to connect to activesync through a bluetooth serial
port
> > > > > activesync gives me an error message:
> > > > >
> > > > > I have done everything by the book. Twice, Thrice... No luck....
> > > > >
> > > > > The com port on Activesync and on the Incoming BLuetooth serial
port
> > > > MATCH.
> > > > > I have ran the bluetooth walkthrough to activesync via bluetooth
on
> the
> > > > iPAQ
> > > > > - Everything starts working, the com bluetooth connection is
> activated,
> > > > > activesync on the pc and on the ppc start communicating
> > > > > ( the activesync green icon is twisting .. connecting )
> > > > > - after a couple seconds Activesync gives me this error message:
> > > > >
> > > > > Microsoft Activesync Cannot recognize this device for one
of
> the
> > > > two
> > > > > reasons:
> > > > > * the device was not connected properly. To start over,
> > > > disconnect
> > > > > the cable..........
> > > > > * the device is not a Smartphone or a Pocket PC. T o keep
> > > > > Activesync from trying to connect to this or any other device,
> select
> > > hte
> > > > > check box below
> > > > >
> > > > > - I have tried using another dongle, same problem
> > > > > - I can use other bluetooth services without any problems
> > > > >
> > > > > p.s: I really want to avoid using a bluetooth personal network.
> > > > >
> > > > >
> > > >
> > > >
> >
> >
> >
> >
> >
>
>