ActiveSynch 4.5 does not synchronize mail folders from Outlook 200

Outlook on my pocket pc is not synchronized correctly with Microsoft Outlook
2003 on my laptop.

The entire folder structure that I have set up in Outlook, and changes I
make to it on the laptop, synchronizes correctly to the pocket pc, but the
sub-folders remain empty. Mail is only synchronized for the top level folder,
the inbox. The rest of the sub-folders, which are placed in the inbox, are
empty.

When I connect the laptop and the pocket PC via a USB cable to synchronize,
other items such as contacts, appointments, etc. are synchronized without any
problems. Mail also appears to be synchronizing, but does not show up in the
folders on the pocket pc.

Is there anybody out there who has experienced the same problem?

These are my specs:

Laptop:
Windows XP Professional Version 2002 SP3
Microsoft Office Professional Outlook 2003 (11.8217.8221) SP3
ActiveSync Version 4.5.0 (build 5096)

Pocket PC:
Windows Mobile 2003 Second Edition, Version 4.21.1088 (Build 14132)

Any advice is appreciated.

Thanks!

Hi Shinano,

Have you checked the sub-folders under Inbox settings in ActiveSync? You can
access them under Tools > Options > click Inbox > click Settings.

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj



"Shinano" <> wrote in message
news:0C93D833-3164-46B4-93B0-...
> Outlook on my pocket pc is not synchronized correctly with Microsoft
> Outlook
> 2003 on my laptop.
>
> The entire folder structure that I have set up in Outlook, and changes I
> make to it on the laptop, synchronizes correctly to the pocket pc, but the
> sub-folders remain empty. Mail is only synchronized for the top level
> folder,
> the inbox. The rest of the sub-folders, which are placed in the inbox, are
> empty.
>
> When I connect the laptop and the pocket PC via a USB cable to
> synchronize,
> other items such as contacts, appointments, etc. are synchronized without
> any
> problems. Mail also appears to be synchronizing, but does not show up in
> the
> folders on the pocket pc.
>
> Is there anybody out there who has experienced the same problem?
>
> These are my specs:
>
> Laptop:
> Windows XP Professional Version 2002 SP3
> Microsoft Office Professional Outlook 2003 (11.8217.8221) SP3
> ActiveSync Version 4.5.0 (build 5096)
>
> Pocket PC:
> Windows Mobile 2003 Second Edition, Version 4.21.1088 (Build 14132)
>
> Any advice is appreciated.
>
> Thanks!

Raj & Todd,

Thank you very much for the reply. I changed the setting as per your
instructions. That did the trick. I have my mail synchronized now.

Shinano

"Todd Allcock" wrote:

> At 08 Nov 2008 23:50:00 -0800 Shinano wrote:
> > Outlook on my pocket pc is not synchronized correctly with Microsoft
> Outlook
> > 2003 on my laptop.
> >
> > The entire folder structure that I have set up in Outlook, and changes I
> > make to it on the laptop, synchronizes correctly to the pocket pc, but
> the
> > sub-folders remain empty. Mail is only synchronized for the top level
> folder,
> > the inbox. The rest of the sub-folders, which are placed in the inbox,
> are
> > empty.
> >
> > When I connect the laptop and the pocket PC via a USB cable to synchronize,
>
> > other items such as contacts, appointments, etc. are synchronized without
> any
> > problems. Mail also appears to be synchronizing, but does not show up in
> the
> > folders on the pocket pc.
> >
> > Is there anybody out there who has experienced the same problem?
>
>
> The first sync will create the folder structure, but only the inbox folder
> will sync By default unless you specify otherwise.
>
> In the "Inbox" program tap "Tools" then "Manage Folders", tap the little
> "+" sign next to the Inbox folder to expand the hierarchy and show the
> subfolders, check each folder you'd like to sync, then resync the device.
>
>
>
>