Activesynch error 0x80072efd

I am using an iMate JasJar with ActiveSync 4.5 running on Windows Vista. I
am synching the eMail, calendar, etc with the Exchange Server 2003 on the
same network.
This used to work flawlessly. About three weeks ago I started getting an
error (Waiting for network) 0x80072efd when the device tries to sync with
the exchange server using the USB connection. The local files are synched,
but the Exchange Server is not. It is happening with greater frequency now.
When I connect remotely, i.e. over WiFi on the smae LAN, or over the GPRS
connection or when the device is connected with another computer (partnered)
computer outside the network with the USB it also works.

Does anyone have any hints as to where i can look to find the cause or the
problem and hopefully fix it?
thanks
m

The error comes from wininet (ERROR_INTERNET_CANNOT_CONNECT).



If the error is intermittent, it could be an issue with the proxy server.
What happens when you explore web pages on the device?


--
Carl Wolz [MSFT]
This Posting is provided "AS IS" with no warranties, and confers no rights.




"MR" <> wrote in message
news:604DA26A-98F9-47A3-BC5D-...
>I am using an iMate JasJar with ActiveSync 4.5 running on Windows Vista. I
>am synching the eMail, calendar, etc with the Exchange Server 2003 on the
>same network.
> This used to work flawlessly. About three weeks ago I started getting an
> error (Waiting for network) 0x80072efd when the device tries to sync with
> the exchange server using the USB connection. The local files are synched,
> but the Exchange Server is not. It is happening with greater frequency
> now.
> When I connect remotely, i.e. over WiFi on the smae LAN, or over the GPRS
> connection or when the device is connected with another computer
> (partnered) computer outside the network with the USB it also works.
>
> Does anyone have any hints as to where i can look to find the cause or the
> problem and hopefully fix it?
> thanks
> m

when that happens i cannot browse the internet either. i think the error i
get is page cannot be found.
the problem is not intermittent any more.
also there is no proxy server in the picture and i checked my internet
settings and it is not set up to use a proxy server.
however, we do use ISA server here, but as far as i know those settings have
not changed (unless there was a recent service pack that changed something)


"Carl Wolz [MSFT]" <> wrote in message
news:%...
> The error comes from wininet (ERROR_INTERNET_CANNOT_CONNECT).
>
>
>
> If the error is intermittent, it could be an issue with the proxy server.
> What happens when you explore web pages on the device?
>
>
> --
> Carl Wolz [MSFT]
> This Posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
>
>
> "MR" <> wrote in message
> news:604DA26A-98F9-47A3-BC5D-...
>>I am using an iMate JasJar with ActiveSync 4.5 running on Windows Vista. I
>>am synching the eMail, calendar, etc with the Exchange Server 2003 on the
>>same network.
>> This used to work flawlessly. About three weeks ago I started getting an
>> error (Waiting for network) 0x80072efd when the device tries to sync
>> with the exchange server using the USB connection. The local files are
>> synched, but the Exchange Server is not. It is happening with greater
>> frequency now.
>> When I connect remotely, i.e. over WiFi on the smae LAN, or over the GPRS
>> connection or when the device is connected with another computer
>> (partnered) computer outside the network with the USB it also works.
>>
>> Does anyone have any hints as to where i can look to find the cause or
>> the problem and hopefully fix it?
>> thanks
>> m
>
>

What is your ActiveSync's "This computer is connected to" set to?

--
Carl Wolz [MSFT]
This Posting is provided "AS IS" with no warranties, and confers no rights.

"MR" <> wrote in message
news:E5590DAF-45C7-4C32-85E3-...
> when that happens i cannot browse the internet either. i think the error i
> get is page cannot be found.
> the problem is not intermittent any more.
> also there is no proxy server in the picture and i checked my internet
> settings and it is not set up to use a proxy server.
> however, we do use ISA server here, but as far as i know those settings
> have not changed (unless there was a recent service pack that changed
> something)
>
>
> "Carl Wolz [MSFT]" <> wrote in message
> news:%...
>> The error comes from wininet (ERROR_INTERNET_CANNOT_CONNECT).
>>
>>
>>
>> If the error is intermittent, it could be an issue with the proxy server.
>> What happens when you explore web pages on the device?
>>
>>
>> --
>> Carl Wolz [MSFT]
>> This Posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>>
>>
>>
>> "MR" <> wrote in message
>> news:604DA26A-98F9-47A3-BC5D-...
>>>I am using an iMate JasJar with ActiveSync 4.5 running on Windows Vista.
>>>I am synching the eMail, calendar, etc with the Exchange Server 2003 on
>>>the same network.
>>> This used to work flawlessly. About three weeks ago I started getting an
>>> error (Waiting for network) 0x80072efd when the device tries to sync
>>> with the exchange server using the USB connection. The local files are
>>> synched, but the Exchange Server is not. It is happening with greater
>>> frequency now.
>>> When I connect remotely, i.e. over WiFi on the smae LAN, or over the
>>> GPRS connection or when the device is connected with another computer
>>> (partnered) computer outside the network with the USB it also works.
>>>
>>> Does anyone have any hints as to where i can look to find the cause or
>>> the problem and hopefully fix it?
>>> thanks
>>> m
>>
>>
>

Automatic
"Carl Wolz [MSFT]" <> wrote in message
news:...
> What is your ActiveSync's "This computer is connected to" set to?
>
> --
> Carl Wolz [MSFT]
> This Posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> "MR" <> wrote in message
> news:E5590DAF-45C7-4C32-85E3-...
>> when that happens i cannot browse the internet either. i think the error
>> i get is page cannot be found.
>> the problem is not intermittent any more.
>> also there is no proxy server in the picture and i checked my internet
>> settings and it is not set up to use a proxy server.
>> however, we do use ISA server here, but as far as i know those settings
>> have not changed (unless there was a recent service pack that changed
>> something)
>>
>>
>> "Carl Wolz [MSFT]" <> wrote in message
>> news:%...
>>> The error comes from wininet (ERROR_INTERNET_CANNOT_CONNECT).
>>>
>>>
>>>
>>> If the error is intermittent, it could be an issue with the proxy
>>> server. What happens when you explore web pages on the device?
>>>
>>>
>>> --
>>> Carl Wolz [MSFT]
>>> This Posting is provided "AS IS" with no warranties, and confers no
>>> rights.
>>>
>>>
>>>
>>>
>>> "MR" <> wrote in message
>>> news:604DA26A-98F9-47A3-BC5D-...
>>>>I am using an iMate JasJar with ActiveSync 4.5 running on Windows Vista.
>>>>I am synching the eMail, calendar, etc with the Exchange Server 2003 on
>>>>the same network.
>>>> This used to work flawlessly. About three weeks ago I started getting
>>>> an error (Waiting for network) 0x80072efd when the device tries to
>>>> sync with the exchange server using the USB connection. The local files
>>>> are synched, but the Exchange Server is not. It is happening with
>>>> greater frequency now.
>>>> When I connect remotely, i.e. over WiFi on the smae LAN, or over the
>>>> GPRS connection or when the device is connected with another computer
>>>> (partnered) computer outside the network with the USB it also works.
>>>>
>>>> Does anyone have any hints as to where i can look to find the cause or
>>>> the problem and hopefully fix it?
>>>> thanks
>>>> m
>>>
>>>
>>
>
>

Can you try with the setting set to "Internet"?

--
Carl Wolz [MSFT]
This Posting is provided "AS IS" with no warranties, and confers no rights.

"MR" <> wrote in message
news:EA27562E-DB8E-41D3-B5B8-...
> Automatic
> "Carl Wolz [MSFT]" <> wrote in message
> news:...
>> What is your ActiveSync's "This computer is connected to" set to?
>>
>> --
>> Carl Wolz [MSFT]
>> This Posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "MR" <> wrote in message
>> news:E5590DAF-45C7-4C32-85E3-...
>>> when that happens i cannot browse the internet either. i think the error
>>> i get is page cannot be found.
>>> the problem is not intermittent any more.
>>> also there is no proxy server in the picture and i checked my internet
>>> settings and it is not set up to use a proxy server.
>>> however, we do use ISA server here, but as far as i know those settings
>>> have not changed (unless there was a recent service pack that changed
>>> something)
>>>
>>>
>>> "Carl Wolz [MSFT]" <> wrote in message
>>> news:%...
>>>> The error comes from wininet (ERROR_INTERNET_CANNOT_CONNECT).
>>>>
>>>>
>>>>
>>>> If the error is intermittent, it could be an issue with the proxy
>>>> server. What happens when you explore web pages on the device?
>>>>
>>>>
>>>> --
>>>> Carl Wolz [MSFT]
>>>> This Posting is provided "AS IS" with no warranties, and confers no
>>>> rights.
>>>>
>>>>
>>>>
>>>>
>>>> "MR" <> wrote in message
>>>> news:604DA26A-98F9-47A3-BC5D-...
>>>>>I am using an iMate JasJar with ActiveSync 4.5 running on Windows
>>>>>Vista. I am synching the eMail, calendar, etc with the Exchange Server
>>>>>2003 on the same network.
>>>>> This used to work flawlessly. About three weeks ago I started getting
>>>>> an error (Waiting for network) 0x80072efd when the device tries to
>>>>> sync with the exchange server using the USB connection. The local
>>>>> files are synched, but the Exchange Server is not. It is happening
>>>>> with greater frequency now.
>>>>> When I connect remotely, i.e. over WiFi on the smae LAN, or over the
>>>>> GPRS connection or when the device is connected with another computer
>>>>> (partnered) computer outside the network with the USB it also works.
>>>>>
>>>>> Does anyone have any hints as to where i can look to find the cause or
>>>>> the problem and hopefully fix it?
>>>>> thanks
>>>>> m
>>>>
>>>>
>>>
>>
>>
>

i tried. no difference.
now it often doesn't even connect. the USB controller beeps to indicate that
the device is connected, but activesync does not react show the device as
attached.

"Carl Wolz [MSFT]" <> wrote in message
news:...
> Can you try with the setting set to "Internet"?
>
> --
> Carl Wolz [MSFT]
> This Posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> "MR" <> wrote in message
> news:EA27562E-DB8E-41D3-B5B8-...
>> Automatic
>> "Carl Wolz [MSFT]" <> wrote in message
>> news:...
>>> What is your ActiveSync's "This computer is connected to" set to?
>>>
>>> --
>>> Carl Wolz [MSFT]
>>> This Posting is provided "AS IS" with no warranties, and confers no
>>> rights.
>>>
>>> "MR" <> wrote in message
>>> news:E5590DAF-45C7-4C32-85E3-...
>>>> when that happens i cannot browse the internet either. i think the
>>>> error i get is page cannot be found.
>>>> the problem is not intermittent any more.
>>>> also there is no proxy server in the picture and i checked my internet
>>>> settings and it is not set up to use a proxy server.
>>>> however, we do use ISA server here, but as far as i know those settings
>>>> have not changed (unless there was a recent service pack that changed
>>>> something)
>>>>
>>>>
>>>> "Carl Wolz [MSFT]" <> wrote in message
>>>> news:%...
>>>>> The error comes from wininet (ERROR_INTERNET_CANNOT_CONNECT).
>>>>>
>>>>>
>>>>>
>>>>> If the error is intermittent, it could be an issue with the proxy
>>>>> server. What happens when you explore web pages on the device?
>>>>>
>>>>>
>>>>> --
>>>>> Carl Wolz [MSFT]
>>>>> This Posting is provided "AS IS" with no warranties, and confers no
>>>>> rights.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> "MR" <> wrote in message
>>>>> news:604DA26A-98F9-47A3-BC5D-...
>>>>>>I am using an iMate JasJar with ActiveSync 4.5 running on Windows
>>>>>>Vista. I am synching the eMail, calendar, etc with the Exchange Server
>>>>>>2003 on the same network.
>>>>>> This used to work flawlessly. About three weeks ago I started getting
>>>>>> an error (Waiting for network) 0x80072efd when the device tries to
>>>>>> sync with the exchange server using the USB connection. The local
>>>>>> files are synched, but the Exchange Server is not. It is happening
>>>>>> with greater frequency now.
>>>>>> When I connect remotely, i.e. over WiFi on the smae LAN, or over the
>>>>>> GPRS connection or when the device is connected with another computer
>>>>>> (partnered) computer outside the network with the USB it also works.
>>>>>>
>>>>>> Does anyone have any hints as to where i can look to find the cause
>>>>>> or the problem and hopefully fix it?
>>>>>> thanks
>>>>>> m
>>>>>
>>>>>
>>>>
>>>
>>>
>>
>
>