ActiveX Prevents Windows Updates

I cannot do Windows Updates or access Hotmail because of ActiveX controls
being disabled. But when I check to 'allow' ActiveX controls, the problem
persists.

Any ideas on why this does not solve my problem? Thanks very much.

You've checked all your settings in Internet Explorer browser? especially the Security and Advanced settings?
Do you have add-on security or firewall programs? what are they? Recheck their settings.

See if there is an "Error" for the date(s) when you had this problem.
It will have an entry (entries) with Error that would help to pin-down your pc's problem with Windows Update on-line functions.
C:\Windows\Windows Update.log (for Win98/Me)
C:\Windows\WindowsUpdate.log (for Win2000/XP / servers) (these systems may have Windows at folder WINNT )


If you are on AOL service, make a connection to AOL, then use your Internet Explorer browser to go to Windows Update.

Following is only a basic first-pass checklist of settings for Internet Explorer browser, tailored for smoother entry into Windows Update.
It is NOT a cureall !

Make sure this is not running a 3rd-part Popup-Ad remover, or any anonymizer.

1. In Internet Explorer browser > select Tools, click Internet Options, and then click
Languages....
If this box is empty, add at least one language -- your usual national
language.
If you happen to have 2 or more, move English up on this list.

2. Disengage your Discussion Bar in Internet Explorer: Click View on
main IE menu.
Point to Explorer Bar.
If "Discuss" has a check mark, click Discuss to *remove the check mark*
and clear it.
You may note, if the discussion bar is active, it would appear near the
bottom of IE window.

3. I. E. Tools >Internet Options > Advanced Tab > (scroll down thru
the list)

These are "some" of the items that I do have CHECKed (selected):
Under HTTP 1.1 settings --
Use HTTP 1.1 (ON / Selected)
+ Enable / check to use HTTP 1.1 with proxy servers **** <<----

and under Security :

Clear (un-check) the check box next to "Check for server certificate
revocation" . ( *OFF* )

Use SSL 2.0 (ON / selected)
Use SSL 3.0 (ON)

4. Internet Explorer > Tools > Internet Options > Connections Tab Click
on LAN Settings > * Uncheck* the Automatically detect settings.
Make sure _no other_ settings on this screen are enabled.

5. Internet Explorer > main menu /Tools/Internet Options >

Security Tab/ click on green icon Trusted Sites/click Sites button.

Look very closely at line that says:

"Require server verification (https for all sites in this zone" to
*clear* the selection.
(e.g. You want that to be un-checked (un-ticked)).

In the "Add this Web site to the zone:" field, add these entries to
list of "Trusted Sites" --

type
http://*.download.windowsupdate.com (click Add)

http://v5.windowsupdate.microsoft.com

https://v5.windowsupdate.microsoft.com (with HTTPS)

http://windowsupdate.microsoft.com


Click OK. Apply changes to IE browser.

Then re-try Windows Update.

HTH
--
Maurice N
MVP Windows - Shell / User
-----

JScar wrote:
> I cannot do Windows Updates or access Hotmail because of ActiveX
> controls being disabled. But when I check to 'allow' ActiveX
> controls, the problem persists.
>
> Any ideas on why this does not solve my problem? Thanks very much.

Thank you Maurice. I will try these things out today and let you know the
results.

Josef

"Maurice N ~ MVP" wrote:

> You've checked all your settings in Internet Explorer browser? especially the Security and Advanced settings?
> Do you have add-on security or firewall programs? what are they? Recheck their settings.
>
> See if there is an "Error" for the date(s) when you had this problem.
> It will have an entry (entries) with Error that would help to pin-down your pc's problem with Windows Update on-line functions.
> C:\Windows\Windows Update.log (for Win98/Me)
> C:\Windows\WindowsUpdate.log (for Win2000/XP / servers) (these systems may have Windows at folder WINNT )
>
>
> If you are on AOL service, make a connection to AOL, then use your Internet Explorer browser to go to Windows Update.
>
> Following is only a basic first-pass checklist of settings for Internet Explorer browser, tailored for smoother entry into Windows Update.
> It is NOT a cureall !
>
> Make sure this is not running a 3rd-part Popup-Ad remover, or any anonymizer.
>
> 1. In Internet Explorer browser > select Tools, click Internet Options, and then click
> Languages....
> If this box is empty, add at least one language -- your usual national
> language.
> If you happen to have 2 or more, move English up on this list.
>
> 2. Disengage your Discussion Bar in Internet Explorer: Click View on
> main IE menu.
> Point to Explorer Bar.
> If "Discuss" has a check mark, click Discuss to *remove the check mark*
> and clear it.
> You may note, if the discussion bar is active, it would appear near the
> bottom of IE window.
>
> 3. I. E. Tools >Internet Options > Advanced Tab > (scroll down thru
> the list)
>
> These are "some" of the items that I do have CHECKed (selected):
> Under HTTP 1.1 settings --
> Use HTTP 1.1 (ON / Selected)
> + Enable / check to use HTTP 1.1 with proxy servers **** <<----
>
> and under Security :
>
> Clear (un-check) the check box next to "Check for server certificate
> revocation" . ( *OFF* )
>
> Use SSL 2.0 (ON / selected)
> Use SSL 3.0 (ON)
>
> 4. Internet Explorer > Tools > Internet Options > Connections Tab Click
> on LAN Settings > * Uncheck* the Automatically detect settings.
> Make sure _no other_ settings on this screen are enabled.
>
> 5. Internet Explorer > main menu /Tools/Internet Options >
>
> Security Tab/ click on green icon Trusted Sites/click Sites button.
>
> Look very closely at line that says:
>
> "Require server verification (https for all sites in this zone" to
> *clear* the selection.
> (e.g. You want that to be un-checked (un-ticked)).
>
> In the "Add this Web site to the zone:" field, add these entries to
> list of "Trusted Sites" --
>
> type
> http://*.download.windowsupdate.com (click Add)
>
> http://v5.windowsupdate.microsoft.com
>
> https://v5.windowsupdate.microsoft.com (with HTTPS)
>
> http://windowsupdate.microsoft.com
>
>
> Click OK. Apply changes to IE browser.
>
> Then re-try Windows Update.
>
> HTH
> --
> Maurice N
> MVP Windows - Shell / User
> -----
>
> JScar wrote:
> > I cannot do Windows Updates or access Hotmail because of ActiveX
> > controls being disabled. But when I check to 'allow' ActiveX
> > controls, the problem persists.
> >
> > Any ideas on why this does not solve my problem? Thanks very much.
>

Ok, I tried all the options and now the WindowsUpdate page gives me the
"Cannot display the page" error.

But here is the error in the log file:

2005-05-28 08:10:59 15:10:59 Error IUCTL Digital
Signatures on file C:\Program Files\WindowsUpdate\V4\temp\iuident.cab
are not trusted (Error 0x800B0001: Unknown trust provider.)
2005-05-28 08:10:59 15:10:59 Error IUCTL Digital
Signatures on file C:\Program Files\WindowsUpdate\V4\temp\iuident.cab
are not trusted (Error 0x800B0004: The subject is not trusted for the
specified action.)
2005-05-28 08:10:59 15:10:59 Error IUCTL Failed to
download iuident.cab from http://www.windowsupdate.com/v4/ to
C:\Program Files\WindowsUpdate\V4\temp (Error 0x800B0004: The subject
is not trusted for the specified action.)

Thanks again for your help. Any ideas?
Josef

"Maurice N ~ MVP" wrote:

> You've checked all your settings in Internet Explorer browser? especially the Security and Advanced settings?
> Do you have add-on security or firewall programs? what are they? Recheck their settings.
>
> See if there is an "Error" for the date(s) when you had this problem.
> It will have an entry (entries) with Error that would help to pin-down your pc's problem with Windows Update on-line functions.
> C:\Windows\Windows Update.log (for Win98/Me)
> C:\Windows\WindowsUpdate.log (for Win2000/XP / servers) (these systems may have Windows at folder WINNT )
>
>
> If you are on AOL service, make a connection to AOL, then use your Internet Explorer browser to go to Windows Update.
>
> Following is only a basic first-pass checklist of settings for Internet Explorer browser, tailored for smoother entry into Windows Update.
> It is NOT a cureall !
>
> Make sure this is not running a 3rd-part Popup-Ad remover, or any anonymizer.
>
> 1. In Internet Explorer browser > select Tools, click Internet Options, and then click
> Languages....
> If this box is empty, add at least one language -- your usual national
> language.
> If you happen to have 2 or more, move English up on this list.
>
> 2. Disengage your Discussion Bar in Internet Explorer: Click View on
> main IE menu.
> Point to Explorer Bar.
> If "Discuss" has a check mark, click Discuss to *remove the check mark*
> and clear it.
> You may note, if the discussion bar is active, it would appear near the
> bottom of IE window.
>
> 3. I. E. Tools >Internet Options > Advanced Tab > (scroll down thru
> the list)
>
> These are "some" of the items that I do have CHECKed (selected):
> Under HTTP 1.1 settings --
> Use HTTP 1.1 (ON / Selected)
> + Enable / check to use HTTP 1.1 with proxy servers **** <<----
>
> and under Security :
>
> Clear (un-check) the check box next to "Check for server certificate
> revocation" . ( *OFF* )
>
> Use SSL 2.0 (ON / selected)
> Use SSL 3.0 (ON)
>
> 4. Internet Explorer > Tools > Internet Options > Connections Tab Click
> on LAN Settings > * Uncheck* the Automatically detect settings.
> Make sure _no other_ settings on this screen are enabled.
>
> 5. Internet Explorer > main menu /Tools/Internet Options >
>
> Security Tab/ click on green icon Trusted Sites/click Sites button.
>
> Look very closely at line that says:
>
> "Require server verification (https for all sites in this zone" to
> *clear* the selection.
> (e.g. You want that to be un-checked (un-ticked)).
>
> In the "Add this Web site to the zone:" field, add these entries to
> list of "Trusted Sites" --
>
> type
> http://*.download.windowsupdate.com (click Add)
>
> http://v5.windowsupdate.microsoft.com
>
> https://v5.windowsupdate.microsoft.com (with HTTPS)
>
> http://windowsupdate.microsoft.com
>
>
> Click OK. Apply changes to IE browser.
>
> Then re-try Windows Update.
>
> HTH
> --
> Maurice N
> MVP Windows - Shell / User
> -----
>
> JScar wrote:
> > I cannot do Windows Updates or access Hotmail because of ActiveX
> > controls being disabled. But when I check to 'allow' ActiveX
> > controls, the problem persists.
> >
> > Any ideas on why this does not solve my problem? Thanks very much.
>

JScar wrote:

> Ok, I tried all the options and now the WindowsUpdate page gives me the
> "Cannot display the page" error.
>
> But here is the error in the log file:
>
> 2005-05-28 08:10:59 15:10:59 Error IUCTL Digital
> Signatures on file C:\Program Files\WindowsUpdate\V4\temp\iuident.cab
> are not trusted (Error 0x800B0001: Unknown trust provider.)
> 2005-05-28 08:10:59 15:10:59 Error IUCTL Digital
> Signatures on file C:\Program Files\WindowsUpdate\V4\temp\iuident.cab
> are not trusted (Error 0x800B0004: The subject is not trusted for the
> specified action.)
> 2005-05-28 08:10:59 15:10:59 Error IUCTL Failed to
> download iuident.cab from http://www.windowsupdate.com/v4/ to
> C:\Program Files\WindowsUpdate\V4\temp (Error 0x800B0004: The subject
> is not trusted for the specified action.)
>
> Thanks again for your help. Any ideas?
Hi,

Some more tips here:

http://www.updatexp.com/0x800B0004.html


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

THANK YOU! If I knew you personally, I'd buy you case of beer.

It was the restarting of the 'dll' files that did the trick, the last option
on that page.

Josef

"Torgeir Bakken (MVP)" wrote:

> JScar wrote:
>
> > Ok, I tried all the options and now the WindowsUpdate page gives me the
> > "Cannot display the page" error.
> >
> > But here is the error in the log file:
> >
> > 2005-05-28 08:10:59 15:10:59 Error IUCTL Digital
> > Signatures on file C:\Program Files\WindowsUpdate\V4\temp\iuident.cab
> > are not trusted (Error 0x800B0001: Unknown trust provider.)
> > 2005-05-28 08:10:59 15:10:59 Error IUCTL Digital
> > Signatures on file C:\Program Files\WindowsUpdate\V4\temp\iuident.cab
> > are not trusted (Error 0x800B0004: The subject is not trusted for the
> > specified action.)
> > 2005-05-28 08:10:59 15:10:59 Error IUCTL Failed to
> > download iuident.cab from http://www.windowsupdate.com/v4/ to
> > C:\Program Files\WindowsUpdate\V4\temp (Error 0x800B0004: The subject
> > is not trusted for the specified action.)
> >
> > Thanks again for your help. Any ideas?
> Hi,
>
> Some more tips here:
>
> http://www.updatexp.com/0x800B0004.html
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scr...r/default.mspx
>