Hello Bob,
Thank you for using newsgroup!
From your post, I agree with Andre's suggestion. You must use the following
steps to add network printer:
1. Open Printers by clicking the Start button, clicking Control Panel,
clicking Hardware and Sound, and then clicking Printers.
2. Click Add a printer.
3. In the Add Printer Wizard, select Add a network, wireless or Bluetooth
printer.
4. In the list of available printers, select the one you want to use, and
then click Next. If your computer is connected to a network, only printers
listed in Active Directory for your domain are displayed in the list.
5. If prompted, install the printer driver on your computer. If you are
prompted for an administrator password or confirmation, type the password
or provide confirmation.
6. Complete the additional steps in the wizard, and then click Finish.
Thanks & Regards,
Ken Zhao
Microsoft Online Support
Microsoft Global Technical Support Center
Get Secure! -
www.microsoft.com/security <http://www.microsoft.com/security>
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