Added new contact address & now always offline?

Hi,

I have just installed the latest version of Windows Live Messenger, and at
the same time, one of my contacts updated their email address. I added the
new address, but now they always appear offline, as I do to them, and I am
now unable to message or webcam with this particular contact. I have tried
deleteing both contacts and re-added them 1 by 1, but to no avail.

Is there something I need to do, in order to be able to see them online +
message and webcam again?

Thanks for your anticipated help.

It seems to be a COMMON problem with the new version of WLM. I have the
exact same problem with one of my contacts...have done the delete, re-add,
had them add me, etc...the offline status remains though...even if we are
having an IM conversation that the other person initiated. Hopefully there
will be a PATCH soon.

Chris


"Nos" <> wrote in message
news:C5CAA105-DBB4-42E5-B6A7-...
> Hi,
>
> I have just installed the latest version of Windows Live Messenger, and at
> the same time, one of my contacts updated their email address. I added the
> new address, but now they always appear offline, as I do to them, and I am
> now unable to message or webcam with this particular contact. I have tried
> deleteing both contacts and re-added them 1 by 1, but to no avail.
>
> Is there something I need to do, in order to be able to see them online +
> message and webcam again?
>
> Thanks for your anticipated help.

Thanks for your help Jonathan, I will give that a try and reply with a yay or
nay

"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> You're both on the right track, but the problem with this delete/readd is that it really
> won't re-establish the "relationship" between you and your contact(s).
>
> To do that (and which commonly cures this odd problem) is both you and your contact need to
> remove each other. After that, you need to go into the Options by pressing the Alt key on
> the keyboard to bring up the menu bar, then Tools, then Options, and then the Privacy
> category. Find the contact you just deleted on the list, right-click on them and choose
> Delete. If this Delete option is not available (grayed out), your contact hasn't removed you
> from your contact list. If you've waited awhile and it still grayed out, sign out and back
> in for a quick refresh.
>
> Finally, after this is complete, you can go ahead and readd the contact in question.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
> "Chris Hagler" <> wrote in message
> news:...
> > It seems to be a COMMON problem with the new version of WLM. I have the exact same problem
> > with one of my contacts...have done the delete, re-add, had them add me, etc...the offline
> > status remains though...even if we are having an IM conversation that the other person
> > initiated. Hopefully there will be a PATCH soon.
> >
> > Chris
> >
> >
> > "Nos" <> wrote in message
> > news:C5CAA105-DBB4-42E5-B6A7-...
> >> Hi,
> >>
> >> I have just installed the latest version of Windows Live Messenger, and at
> >> the same time, one of my contacts updated their email address. I added the
> >> new address, but now they always appear offline, as I do to them, and I am
> >> now unable to message or webcam with this particular contact. I have tried
> >> deleteing both contacts and re-added them 1 by 1, but to no avail.
> >>
> >> Is there something I need to do, in order to be able to see them online +
> >> message and webcam again?
> >>
> >> Thanks for your anticipated help.
> >
> >
>
>

That seemed to work for me!! I knew there had to be a work around.

Thanks....Chris

"Jonathan Kay [MVP]" <> wrote in message
news:...
> Greetings,
>
> You're both on the right track, but the problem with this delete/readd is
> that it really won't re-establish the "relationship" between you and your
> contact(s).
>
> To do that (and which commonly cures this odd problem) is both you and
> your contact need to remove each other. After that, you need to go into
> the Options by pressing the Alt key on the keyboard to bring up the menu
> bar, then Tools, then Options, and then the Privacy category. Find the
> contact you just deleted on the list, right-click on them and choose
> Delete. If this Delete option is not available (grayed out), your contact
> hasn't removed you from your contact list. If you've waited awhile and it
> still grayed out, sign out and back in for a quick refresh.
>
> Finally, after this is complete, you can go ahead and readd the contact in
> question.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature
> or citation
> --
>
> "Chris Hagler" <> wrote in message
> news:...
>> It seems to be a COMMON problem with the new version of WLM. I have the
>> exact same problem with one of my contacts...have done the delete,
>> re-add, had them add me, etc...the offline status remains though...even
>> if we are having an IM conversation that the other person initiated.
>> Hopefully there will be a PATCH soon.
>>
>> Chris
>>
>>
>> "Nos" <> wrote in message
>> news:C5CAA105-DBB4-42E5-B6A7-...
>>> Hi,
>>>
>>> I have just installed the latest version of Windows Live Messenger, and
>>> at
>>> the same time, one of my contacts updated their email address. I added
>>> the
>>> new address, but now they always appear offline, as I do to them, and I
>>> am
>>> now unable to message or webcam with this particular contact. I have
>>> tried
>>> deleteing both contacts and re-added them 1 by 1, but to no avail.
>>>
>>> Is there something I need to do, in order to be able to see them online
>>> +
>>> message and webcam again?
>>>
>>> Thanks for your anticipated help.
>>
>>
>

Hi Chris,

Glad to hear it

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"Chris Hagler" <> wrote in message
news:91317D98-192D-431B-A8D3-...
> That seemed to work for me!! I knew there had to be a work around.
>
> Thanks....Chris
>
> "Jonathan Kay [MVP]" <> wrote in message
> news:...
>> Greetings,
>>
>> You're both on the right track, but the problem with this delete/readd is that it really
>> won't re-establish the "relationship" between you and your contact(s).
>>
>> To do that (and which commonly cures this odd problem) is both you and your contact need
>> to remove each other. After that, you need to go into the Options by pressing the Alt
>> key on the keyboard to bring up the menu bar, then Tools, then Options, and then the
>> Privacy category. Find the contact you just deleted on the list, right-click on them and
>> choose Delete. If this Delete option is not available (grayed out), your contact hasn't
>> removed you from your contact list. If you've waited awhile and it still grayed out, sign
>> out and back in for a quick refresh.
>>
>> Finally, after this is complete, you can go ahead and readd the contact in question.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger
>> MSN Messenger/Windows Messenger
>> MessengerGeek Blog: http://www.messengergeek.com
>> Messenger Resources: http://messenger.jonathankay.com
>> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
>> --
>>
>> "Chris Hagler" <> wrote in message
>> news:...
>>> It seems to be a COMMON problem with the new version of WLM. I have the exact same
>>> problem with one of my contacts...have done the delete, re-add, had them add me,
>>> etc...the offline status remains though...even if we are having an IM conversation that
>>> the other person initiated. Hopefully there will be a PATCH soon.
>>>
>>> Chris
>>>
>>>
>>> "Nos" <> wrote in message
>>> news:C5CAA105-DBB4-42E5-B6A7-...
>>>> Hi,
>>>>
>>>> I have just installed the latest version of Windows Live Messenger, and at
>>>> the same time, one of my contacts updated their email address. I added the
>>>> new address, but now they always appear offline, as I do to them, and I am
>>>> now unable to message or webcam with this particular contact. I have tried
>>>> deleteing both contacts and re-added them 1 by 1, but to no avail.
>>>>
>>>> Is there something I need to do, in order to be able to see them online +
>>>> message and webcam again?
>>>>
>>>> Thanks for your anticipated help.
>>>
>>>
>>
>