Admin Account and User Profile Passwords Not Working

I have 2 user accounts on my computer, 1 is mine and the other my
boyfriends. I also have an administrator account, which is me, with the
same password as my user account.

I cannot access my user account. I type in the password and it says
THE USER PROFILE ACCOUNT FAILED TO LOGIN so I have been using my
boyriends user account. But whenever the User Account Control box
appears asking for an administrator password I type in the password but
either nothing happens or it comes up with an error message saying
WINDOWS CANNOT FIND "C:\WINDOWS\SYSTEM32\RSTRUI.EXE". MAKE SURE YOU
TYPED THE NAME CORRECTLY, AND THEN TRY AGAIN.

I've tried deleting my user profile and various other things but it
always asks for an Administrator password so I literally cannot do
anything and it's driving me mad!!!!! Please help!!


--
bnbn88

Hello Bnbn88,

You might see if this may be able to help you fix this.

http://www.vistax64.com/tutorials/13...ot-loaded.html

Hope this helps,
Shawn

bnbn88;1065846 Wrote:
> I have 2 user accounts on my computer, 1 is mine and the other my
> boyfriends. I also have an administrator account, which is me, with the
> same password as my user account.
>
> I cannot access my user account. I type in the password and it says THE
> USER PROFILE ACCOUNT FAILED TO LOGIN so I have been using my boyriends
> user account. But whenever the User Account Control box appears asking
> for an administrator password I type in the password but either nothing
> happens or it comes up with an error message saying WINDOWS CANNOT FIND
> "C:\WINDOWS\SYSTEM32\RSTRUI.EXE". MAKE SURE YOU TYPED THE NAME
> CORRECTLY, AND THEN TRY AGAIN.
>
> I've tried deleting my user profile and various other things but it
> always asks for an Administrator password so I literally cannot do
> anything and it's driving me mad!!!!! Please help!!


--
Brink

'*MS MVP - Windows Desktop Experience*'
(https://mvp.support.microsoft.com/pr...5-AD617AF3D511)
*There are no dumb questions, just the people that do not ask
them.*
'*::Windows 7 Forums::*' *and*

*Please post feedback to help others.*