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After running Custom scan..

 
 
Erling Herstad
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      05-22-2007
Dear Sirs.

After running a custom scan, i select Optional updates (Drivers or software)
and a new windows update windows loads inside where the patches available
should be listed. I cannot select Install updates (new windows update "frame"
opens), and if i try to run a custom scan within the new "frame" the same
problem continues. I've been able to install all critical updates using
automatic updates, but still missing a few optional. Tried using the patches
mentioned by Bill Garret and restarted by, had to reinstall windows update
components and still the same error. I do not get any error code, just a new
windows update window/frame within IE.

Windows home XP SP2, IE 7. disablet Avast antivirus
 
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Erling Herstad
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Posts: n/a

 
      05-22-2007
I've tried resetting all security to default level, emptied all cache. I had
the problem earlier but i ran a full repair on the installation, installed
IE7, and tried windows update. Same problem as before. Note: This is a
customers pc. Ran a virus/spyware check, nothing found. Had some issued
before reinstallation with svchost taking 100% cpu.

"Erling Herstad" wrote:

> Dear Sirs.
>
> After running a custom scan, i select Optional updates (Drivers or software)
> and a new windows update windows loads inside where the patches available
> should be listed. I cannot select Install updates (new windows update "frame"
> opens), and if i try to run a custom scan within the new "frame" the same
> problem continues. I've been able to install all critical updates using
> automatic updates, but still missing a few optional. Tried using the patches
> mentioned by Bill Garret and restarted by, had to reinstall windows update
> components and still the same error. I do not get any error code, just a new
> windows update window/frame within IE.
>
> Windows home XP SP2, IE 7. disablet Avast antivirus

 
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MowGreen [MVP]
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Posts: n/a

 
      05-22-2007
Disable the BitComet add-on from within IE by clicking Tools, Manage
Add-ons. That's what is causing the nesting frames.
If BitComet isn't installed, then disable all the add-ons, except for
the MS ones needed to access Windows Updates.
Reenable them one by one to determine which one is the culprit.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



Erling Herstad wrote:

> I've tried resetting all security to default level, emptied all cache. I had
> the problem earlier but i ran a full repair on the installation, installed
> IE7, and tried windows update. Same problem as before. Note: This is a
> customers pc. Ran a virus/spyware check, nothing found. Had some issued
> before reinstallation with svchost taking 100% cpu.
>
> "Erling Herstad" wrote:
>
>
>>Dear Sirs.
>>
>>After running a custom scan, i select Optional updates (Drivers or software)
>>and a new windows update windows loads inside where the patches available
>>should be listed. I cannot select Install updates (new windows update "frame"
>>opens), and if i try to run a custom scan within the new "frame" the same
>>problem continues. I've been able to install all critical updates using
>>automatic updates, but still missing a few optional. Tried using the patches
>>mentioned by Bill Garret and restarted by, had to reinstall windows update
>>components and still the same error. I do not get any error code, just a new
>>windows update window/frame within IE.
>>
>>Windows home XP SP2, IE 7. disablet Avast antivirus

 
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Erling Herstad
Guest
Posts: n/a

 
      05-22-2007
The customer had Bitcomet installed, so ill give it a try tomorrow, thanks
for a prompt reply

"MowGreen [MVP]" wrote:

> Disable the BitComet add-on from within IE by clicking Tools, Manage
> Add-ons. That's what is causing the nesting frames.
> If BitComet isn't installed, then disable all the add-ons, except for
> the MS ones needed to access Windows Updates.
> Reenable them one by one to determine which one is the culprit.
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Erling Herstad wrote:
>
> > I've tried resetting all security to default level, emptied all cache. I had
> > the problem earlier but i ran a full repair on the installation, installed
> > IE7, and tried windows update. Same problem as before. Note: This is a
> > customers pc. Ran a virus/spyware check, nothing found. Had some issued
> > before reinstallation with svchost taking 100% cpu.
> >
> > "Erling Herstad" wrote:
> >
> >
> >>Dear Sirs.
> >>
> >>After running a custom scan, i select Optional updates (Drivers or software)
> >>and a new windows update windows loads inside where the patches available
> >>should be listed. I cannot select Install updates (new windows update "frame"
> >>opens), and if i try to run a custom scan within the new "frame" the same
> >>problem continues. I've been able to install all critical updates using
> >>automatic updates, but still missing a few optional. Tried using the patches
> >>mentioned by Bill Garret and restarted by, had to reinstall windows update
> >>components and still the same error. I do not get any error code, just a new
> >>windows update window/frame within IE.
> >>
> >>Windows home XP SP2, IE 7. disablet Avast antivirus

>

 
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