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After SP2, Outlook doesn't work

 
 
AKC
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      10-16-2004
Help! I wish I had known how much trouble SP2 would make for me!!! I
dutifully downloaded and installed all the Microsoft updates for XP
professional and Office 2002, including SP2, and now my computer is working
terribly!

Specifically, I can't get Outlook to check for mail - it says, "The
operation failed." Then, if I try to go to Email Accounts, is says, "The
operation failed due to a registry problem. Restart Outlook and try again.
If the problem persists, reinstall."

I did that - and it's still now working! Has anyone experienced this? And,
what do I need to do!? I work from home so I absolutely need my Outlook to
work and work well. This is so irritating!

Thx -
AKC
 
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Lanwench [MVP - Exchange]
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      10-16-2004
AKC wrote:
> Help! I wish I had known how much trouble SP2 would make for me!!! I
> dutifully downloaded and installed all the Microsoft updates for XP
> professional and Office 2002, including SP2, and now my computer is
> working terribly!
>
> Specifically, I can't get Outlook to check for mail - it says, "The
> operation failed." Then, if I try to go to Email Accounts, is says,
> "The operation failed due to a registry problem. Restart Outlook and
> try again. If the problem persists, reinstall."
>
> I did that - and it's still now working! Has anyone experienced
> this? And, what do I need to do!? I work from home so I absolutely
> need my Outlook to work and work well. This is so irritating!
>
> Thx -
> AKC


Might want to post in microsoft.public.outlook for more help...and mention
more details. Are you on SP3 for Office XP? Event log errors?


 
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