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After update messenger 2009 cannot start outlook

 
 
RoyalGala
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      05-14-2009
I'm running Vista SP1. After upgrade live messenger to 2009 from 2008, I
cannot start Outlook, the error is "Cannot start Microsoft Office Outlook.
Cannot open the Outlook window." I tried to repair office or start Outlook
in safe mode, all get the same error. Also I cannot uninstall messenger
2009. Anyone can help to fix this issue?

Thx!

 
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Jonathan Kay [MVP]
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      05-15-2009
Greetings,

Although Outlook has some limited support for Messenger, I don't really believe this is your
real problem.

As a "quick fix", I'd recommend using System Restore to restore your system state prior to
when the problem started happening. You can do so by clicking the Start button, typing
System Restore and choosing the appropriate shortcut when it appears.

However, out of interest, why can't you uninstall Messenger?

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"RoyalGala" <> wrote in message
news:8E1FCBF2-E80B-483F-834E-...
> I'm running Vista SP1. After upgrade live messenger to 2009 from 2008, I cannot start
> Outlook, the error is "Cannot start Microsoft Office Outlook. Cannot open the Outlook
> window." I tried to repair office or start Outlook in safe mode, all get the same error.
> Also I cannot uninstall messenger 2009. Anyone can help to fix this issue?
>
> Thx!



 
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Royal Gala
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Posts: n/a

 
      05-15-2009
I install the messenger on XP it works fine with outlook 2007, however on
Vista even i complete remove office and reinstall outlook, it still cannot
start. it looks outlook closes itself even beofre it gets the profile.
Anyway i have restored the whole disk image.

The 'programs and features' doesn't have an item for live messenger, so i
don't know how to uninstall it. So how to uninstall it?

"Jonathan Kay [MVP]" <> wrote in message
news:u$p$...
> Greetings,
>
> Although Outlook has some limited support for Messenger, I don't really
> believe this is your real problem.
>
> As a "quick fix", I'd recommend using System Restore to restore your
> system state prior to when the problem started happening. You can do so
> by clicking the Start button, typing System Restore and choosing the
> appropriate shortcut when it appears.
>
> However, out of interest, why can't you uninstall Messenger?
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature
> or citation
> --
>
> "RoyalGala" <> wrote in message
> news:8E1FCBF2-E80B-483F-834E-...
>> I'm running Vista SP1. After upgrade live messenger to 2009 from 2008, I
>> cannot start Outlook, the error is "Cannot start Microsoft Office
>> Outlook. Cannot open the Outlook window." I tried to repair office or
>> start Outlook in safe mode, all get the same error. Also I cannot
>> uninstall messenger 2009. Anyone can help to fix this issue?
>>
>> Thx!

>
>


 
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Jonathan Kay [MVP]
Guest
Posts: n/a

 
      05-16-2009
Hi Royal,

You can uninstall Messenger using the 'Windows Live Essentials' option within Programs and
Features.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"Royal Gala" <> wrote in message
news:#...
> I install the messenger on XP it works fine with outlook 2007, however on Vista even i
> complete remove office and reinstall outlook, it still cannot start. it looks outlook
> closes itself even beofre it gets the profile.
> Anyway i have restored the whole disk image.
>
> The 'programs and features' doesn't have an item for live messenger, so i don't know how
> to uninstall it. So how to uninstall it?
>
> "Jonathan Kay [MVP]" <> wrote in message
> news:u$p$...
>> Greetings,
>>
>> Although Outlook has some limited support for Messenger, I don't really believe this is
>> your real problem.
>>
>> As a "quick fix", I'd recommend using System Restore to restore your system state prior to
>> when the problem started happening. You can do so by clicking the Start button, typing
>> System Restore and choosing the appropriate shortcut when it appears.
>>
>> However, out of interest, why can't you uninstall Messenger?
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger
>> MSN Messenger/Windows Messenger
>> MessengerGeek Blog: http://www.messengergeek.com
>> Messenger Resources: http://messenger.jonathankay.com
>> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
>> --
>>
>> "RoyalGala" <> wrote in message
>> news:8E1FCBF2-E80B-483F-834E-...
>>> I'm running Vista SP1. After upgrade live messenger to 2009 from 2008, I cannot start
>>> Outlook, the error is "Cannot start Microsoft Office Outlook. Cannot open the Outlook
>>> window." I tried to repair office or start Outlook in safe mode, all get the same error.
>>> Also I cannot uninstall messenger 2009. Anyone can help to fix this issue?
>>>
>>> Thx!

>>
>>

>


 
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