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After Vista SP1 IE7 and sidebar problems

 
 
dan
Guest
Posts: n/a

 
      03-31-2008
I installed SP1 from the Windows update list. The installation finished
without errors but now IE7 is acting weird. It doesn't seem to be displaying
graphics correctly or at all and any items on a page that run javascript do
not work. Also, the sidebar does not display gadget graphics properly and if
they are dragged off the sidebar they still do not display correctly.

Anybody know what is going on?
 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      03-31-2008
Hi, Dan:

In no certain order:

How to troubleshoot Internet Explorer 7 issues in Windows Vista:
http://support.microsoft.com/kb/936215

How to optimize or reset Internet Explorer 7:
http://support.microsoft.com/kb/936213

Internet Explorer stops responding, stops working, or restarts (Guided Help)
http://support.microsoft.com/gp/pc_ie_intro
========================
Unlimited installation and compatibility support for Vista SP1 is available
at no charge through 18 Mar-09
https://support.microsoft.com/oas/de...4&gprid=500921
<=US-specific page

Windows Vista Service Pack 1 - Things to Know Before You Download:
http://technet.microsoft.com/en-us/w.../bb968859.aspx

Windows Vista Help: Learn how to install Windows Vista Service Pack 1 (SP1):
http://windowshelp.microsoft.com/win...6f2021033.mspx

How to uninstall Windows Vista SP1 as a troubleshooting step:
http://support.microsoft.com/kb/948537
=========================
Those with IE7-specific questions or comments are asked to post to and seek
support in this newsgroup: microsoft.public.internetexplorer.general

On the web:
http://www.microsoft.com/communities...plorer.general

In your newsreader:
news://msnews.microsoft.com/microsof...plorer.general
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

dan wrote:
> I installed SP1 from the Windows update list. The installation finished
> without errors but now IE7 is acting weird. It doesn't seem to be
> displaying graphics correctly or at all and any items on a page that run
> javascript do not work. Also, the sidebar does not display gadget
> graphics
> properly and if they are dragged off the sidebar they still do not display
> correctly.
>
> Anybody know what is going on?


 
Reply With Quote
 
dan
Guest
Posts: n/a

 
      04-03-2008
No Dice. I tried most of the self help links on this post but now all I have
is a browser with the same problem and all my settings, cookies and features
are all reset.

Any other ideas?

"PA Bear [MS MVP]" wrote:

> Hi, Dan:
>
> In no certain order:
>
> How to troubleshoot Internet Explorer 7 issues in Windows Vista:
> http://support.microsoft.com/kb/936215
>
> How to optimize or reset Internet Explorer 7:
> http://support.microsoft.com/kb/936213
>
> Internet Explorer stops responding, stops working, or restarts (Guided Help)
> http://support.microsoft.com/gp/pc_ie_intro
> ========================
> Unlimited installation and compatibility support for Vista SP1 is available
> at no charge through 18 Mar-09
> https://support.microsoft.com/oas/de...4&gprid=500921
> <=US-specific page
>
> Windows Vista Service Pack 1 - Things to Know Before You Download:
> http://technet.microsoft.com/en-us/w.../bb968859.aspx
>
> Windows Vista Help: Learn how to install Windows Vista Service Pack 1 (SP1):
> http://windowshelp.microsoft.com/win...6f2021033.mspx
>
> How to uninstall Windows Vista SP1 as a troubleshooting step:
> http://support.microsoft.com/kb/948537
> =========================
> Those with IE7-specific questions or comments are asked to post to and seek
> support in this newsgroup: microsoft.public.internetexplorer.general
>
> On the web:
> http://www.microsoft.com/communities...plorer.general
>
> In your newsreader:
> news://msnews.microsoft.com/microsof...plorer.general
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> dan wrote:
> > I installed SP1 from the Windows update list. The installation finished
> > without errors but now IE7 is acting weird. It doesn't seem to be
> > displaying graphics correctly or at all and any items on a page that run
> > javascript do not work. Also, the sidebar does not display gadget
> > graphics
> > properly and if they are dragged off the sidebar they still do not display
> > correctly.
> >
> > Anybody know what is going on?

>
>

 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      04-03-2008
=> What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)? Were any of these enabled when you installed Vista SP1 or
uninstalled it as a troubleshooting step?...

Windows Vista Service Pack 1 - Things to Know Before You Download:
http://technet.microsoft.com/en-us/w.../bb968859.aspx

Windows Vista Help: Learn how to install Windows Vista Service Pack 1 (SP1):
http://windowshelp.microsoft.com/win...6f2021033.mspx

How to uninstall Windows Vista SP1 as a troubleshooting step:
http://support.microsoft.com/kb/948537

=> Did you open a free Support incident?...

Unlimited installation and compatibility support for Vista SP1 is available
at no charge through 18 Mar-09
• US:
http://support.microsoft.com/oas/def...4&gprid=500921
• CA:
http://support.microsoft.com/oas/def...4&gprid=500921
• UK:
http://support.microsoft.com/oas/def...4&gprid=500921
• AU:
http://support.microsoft.com/oas/def...4&gprid=500921
• Other: http://support.microsoft.com/oas/default.aspx | select Windows
Vista | select Windows Vista Service Pack 1
--
~PA Bear


dan wrote:
> No Dice. I tried most of the self help links on this post but now all I
> have is a browser with the same problem and all my settings, cookies and
> features are all reset.
>
> Any other ideas?
>
> "PA Bear [MS MVP]" wrote:
>> In no certain order:
>>
>> How to troubleshoot Internet Explorer 7 issues in Windows Vista:
>> http://support.microsoft.com/kb/936215
>>
>> How to optimize or reset Internet Explorer 7:
>> http://support.microsoft.com/kb/936213
>>
>> Internet Explorer stops responding, stops working, or restarts (Guided
>> Help) http://support.microsoft.com/gp/pc_ie_intro
>> ========================
>> Unlimited installation and compatibility support for Vista SP1 is
>> available
>> at no charge through 18 Mar-09
>> https://support.microsoft.com/oas/de...4&gprid=500921
>> <=US-specific page
>>
>> Windows Vista Service Pack 1 - Things to Know Before You Download:
>> http://technet.microsoft.com/en-us/w.../bb968859.aspx
>>
>> Windows Vista Help: Learn how to install Windows Vista Service Pack 1
>> (SP1):
>> http://windowshelp.microsoft.com/win...6f2021033.mspx
>>
>> How to uninstall Windows Vista SP1 as a troubleshooting step:
>> http://support.microsoft.com/kb/948537
>> =========================
>> Those with IE7-specific questions or comments are asked to post to and
>> seek
>> support in this newsgroup: microsoft.public.internetexplorer.general
>>
>> On the web:
>> http://www.microsoft.com/communities...plorer.general
>>
>> In your newsreader:
>> news://msnews.microsoft.com/microsof...plorer.general
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> dan wrote:
>>> I installed SP1 from the Windows update list. The installation finished
>>> without errors but now IE7 is acting weird. It doesn't seem to be
>>> displaying graphics correctly or at all and any items on a page that run
>>> javascript do not work. Also, the sidebar does not display gadget
>>> graphics
>>> properly and if they are dragged off the sidebar they still do not
>>> display
>>> correctly.
>>>
>>> Anybody know what is going on?


 
Reply With Quote
 
Robert
Guest
Posts: n/a

 
      04-04-2008
I have the same problem. I submitted a support request and was told that they
had never heard of this problem, so they were going to close the ticket and
if anyone else ever reported the problem they would let me know if they found
a solution.

Hopefully someone somewhere will figure out what the problem is.

Dan - did you happen to have the Java runtime from SUN installed when you
ran the Vista SP1 update? That's the only thing that I had installed that I
could think of that might be causing the problem. I uninstalled it and tried
installing the IE8 beta, but that didn't help.

- Robert

"PA Bear [MS MVP]" wrote:

> => What anti-virus application or security suite is installed? What
> anti-spyware applications (other than Defender)? What third-party firewall
> (if any)? Were any of these enabled when you installed Vista SP1 or
> uninstalled it as a troubleshooting step?...
>
> Windows Vista Service Pack 1 - Things to Know Before You Download:
> http://technet.microsoft.com/en-us/w.../bb968859.aspx
>
> Windows Vista Help: Learn how to install Windows Vista Service Pack 1 (SP1):
> http://windowshelp.microsoft.com/win...6f2021033.mspx
>
> How to uninstall Windows Vista SP1 as a troubleshooting step:
> http://support.microsoft.com/kb/948537
>
> => Did you open a free Support incident?...
>
> Unlimited installation and compatibility support for Vista SP1 is available
> at no charge through 18 Mar-09
> • US:
> http://support.microsoft.com/oas/def...4&gprid=500921
> • CA:
> http://support.microsoft.com/oas/def...4&gprid=500921
> • UK:
> http://support.microsoft.com/oas/def...4&gprid=500921
> • AU:
> http://support.microsoft.com/oas/def...4&gprid=500921
> • Other: http://support.microsoft.com/oas/default.aspx | select Windows
> Vista | select Windows Vista Service Pack 1
> --
> ~PA Bear
>
>
> dan wrote:
> > No Dice. I tried most of the self help links on this post but now all I
> > have is a browser with the same problem and all my settings, cookies and
> > features are all reset.
> >
> > Any other ideas?
> >
> > "PA Bear [MS MVP]" wrote:
> >> In no certain order:
> >>
> >> How to troubleshoot Internet Explorer 7 issues in Windows Vista:
> >> http://support.microsoft.com/kb/936215
> >>
> >> How to optimize or reset Internet Explorer 7:
> >> http://support.microsoft.com/kb/936213
> >>
> >> Internet Explorer stops responding, stops working, or restarts (Guided
> >> Help) http://support.microsoft.com/gp/pc_ie_intro
> >> ========================
> >> Unlimited installation and compatibility support for Vista SP1 is
> >> available
> >> at no charge through 18 Mar-09
> >> https://support.microsoft.com/oas/de...4&gprid=500921
> >> <=US-specific page
> >>
> >> Windows Vista Service Pack 1 - Things to Know Before You Download:
> >> http://technet.microsoft.com/en-us/w.../bb968859.aspx
> >>
> >> Windows Vista Help: Learn how to install Windows Vista Service Pack 1
> >> (SP1):
> >> http://windowshelp.microsoft.com/win...6f2021033.mspx
> >>
> >> How to uninstall Windows Vista SP1 as a troubleshooting step:
> >> http://support.microsoft.com/kb/948537
> >> =========================
> >> Those with IE7-specific questions or comments are asked to post to and
> >> seek
> >> support in this newsgroup: microsoft.public.internetexplorer.general
> >>
> >> On the web:
> >> http://www.microsoft.com/communities...plorer.general
> >>
> >> In your newsreader:
> >> news://msnews.microsoft.com/microsof...plorer.general
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >> dan wrote:
> >>> I installed SP1 from the Windows update list. The installation finished
> >>> without errors but now IE7 is acting weird. It doesn't seem to be
> >>> displaying graphics correctly or at all and any items on a page that run
> >>> javascript do not work. Also, the sidebar does not display gadget
> >>> graphics
> >>> properly and if they are dragged off the sidebar they still do not
> >>> display
> >>> correctly.
> >>>
> >>> Anybody know what is going on?

>
>

 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      04-04-2008
Submit a second support request.

Does uninstalling SP1 resolve the problem?

Repost:
>> => What anti-virus application or security suite is installed? What
>> anti-spyware applications (other than Defender)? What third-party
>> firewall
>> (if any)? Were any of these enabled when you installed Vista SP1?

--
~PA Bear


Robert wrote:
> I have the same problem. I submitted a support request and was told that
> they had never heard of this problem, so they were going to close the
> ticket and if anyone else ever reported the problem they would let me know
> if they found a solution.
>
> Hopefully someone somewhere will figure out what the problem is.
>
> Dan - did you happen to have the Java runtime from SUN installed when you
> ran the Vista SP1 update? That's the only thing that I had installed that
> I
> could think of that might be causing the problem. I uninstalled it and
> tried
> installing the IE8 beta, but that didn't help.
>
> - Robert
>
> "PA Bear [MS MVP]" wrote:
>> => What anti-virus application or security suite is installed? What
>> anti-spyware applications (other than Defender)? What third-party
>> firewall
>> (if any)? Were any of these enabled when you installed Vista SP1 or
>> uninstalled it as a troubleshooting step?...
>>
>> Windows Vista Service Pack 1 - Things to Know Before You Download:
>> http://technet.microsoft.com/en-us/w.../bb968859.aspx
>>
>> Windows Vista Help: Learn how to install Windows Vista Service Pack 1
>> (SP1):
>> http://windowshelp.microsoft.com/win...6f2021033.mspx
>>
>> How to uninstall Windows Vista SP1 as a troubleshooting step:
>> http://support.microsoft.com/kb/948537
>>
>> => Did you open a free Support incident?...
>>
>> Unlimited installation and compatibility support for Vista SP1 is
>> available
>> at no charge through 18 Mar-09
>> • US:
>> http://support.microsoft.com/oas/def...4&gprid=500921
>> • CA:
>> http://support.microsoft.com/oas/def...4&gprid=500921
>> • UK:
>> http://support.microsoft.com/oas/def...4&gprid=500921
>> • AU:
>> http://support.microsoft.com/oas/def...4&gprid=500921
>> • Other: http://support.microsoft.com/oas/default.aspx | select Windows
>> Vista | select Windows Vista Service Pack 1
>> --
>> ~PA Bear
>>
>>
>> dan wrote:
>>> No Dice. I tried most of the self help links on this post but now all I
>>> have is a browser with the same problem and all my settings, cookies and
>>> features are all reset.
>>>
>>> Any other ideas?
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> In no certain order:
>>>>
>>>> How to troubleshoot Internet Explorer 7 issues in Windows Vista:
>>>> http://support.microsoft.com/kb/936215
>>>>
>>>> How to optimize or reset Internet Explorer 7:
>>>> http://support.microsoft.com/kb/936213
>>>>
>>>> Internet Explorer stops responding, stops working, or restarts (Guided
>>>> Help) http://support.microsoft.com/gp/pc_ie_intro
>>>> ========================
>>>> Unlimited installation and compatibility support for Vista SP1 is
>>>> available
>>>> at no charge through 18 Mar-09
>>>> https://support.microsoft.com/oas/de...4&gprid=500921
>>>> <=US-specific page
>>>>
>>>> Windows Vista Service Pack 1 - Things to Know Before You Download:
>>>> http://technet.microsoft.com/en-us/w.../bb968859.aspx
>>>>
>>>> Windows Vista Help: Learn how to install Windows Vista Service Pack 1
>>>> (SP1):
>>>> http://windowshelp.microsoft.com/win...6f2021033.mspx
>>>>
>>>> How to uninstall Windows Vista SP1 as a troubleshooting step:
>>>> http://support.microsoft.com/kb/948537
>>>> =========================
>>>> Those with IE7-specific questions or comments are asked to post to and
>>>> seek
>>>> support in this newsgroup: microsoft.public.internetexplorer.general
>>>>
>>>> On the web:
>>>> http://www.microsoft.com/communities...plorer.general
>>>>
>>>> In your newsreader:
>>>> news://msnews.microsoft.com/microsof...plorer.general
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/
>>>>
>>>> dan wrote:
>>>>> I installed SP1 from the Windows update list. The installation
>>>>> finished
>>>>> without errors but now IE7 is acting weird. It doesn't seem to be
>>>>> displaying graphics correctly or at all and any items on a page that
>>>>> run
>>>>> javascript do not work. Also, the sidebar does not display gadget
>>>>> graphics
>>>>> properly and if they are dragged off the sidebar they still do not
>>>>> display
>>>>> correctly.
>>>>>
>>>>> Anybody know what is going on?


 
Reply With Quote
 
dan
Guest
Posts: n/a

 
      04-05-2008
Robert,

I submitted a support request and spent about 2 hours watching the support
tech poke around on my machine. He tried re-installing Java runtime and
Flash. He seems to have morphed the problem statement into "can't display
images in IE" I keept tell him that is just part of the problem. IE is not
responding to events that are handled by javascript and the side bar is not
showing the gadgets correctly.

I also told the support tech that I found the problem statement on this
expert exchange web site but I don't have access. He seemed to ignore it and
in my opinion wasted much of the 2 hours of troubleshooting time. Here is
the link:

http://www.experts-exchange.com/OS/M..._23090261.html

I did have the java runtime and SDK installed since I am a developer. As I
said the support tech did reinstall it but it did not work.

After 2 hours I had to cut the session short. He said he would call me back
and did last night but he called my work number. I will get back in touch
with him by email. I don't know what that will do though since his next
step was to create a new profile to see if the problem is in my profile.

"Robert" wrote:

> I have the same problem. I submitted a support request and was told that they
> had never heard of this problem, so they were going to close the ticket and
> if anyone else ever reported the problem they would let me know if they found
> a solution.
>
> Hopefully someone somewhere will figure out what the problem is.
>
> Dan - did you happen to have the Java runtime from SUN installed when you
> ran the Vista SP1 update? That's the only thing that I had installed that I
> could think of that might be causing the problem. I uninstalled it and tried
> installing the IE8 beta, but that didn't help.
>
> - Robert
>
> "PA Bear [MS MVP]" wrote:
>
> > => What anti-virus application or security suite is installed? What
> > anti-spyware applications (other than Defender)? What third-party firewall
> > (if any)? Were any of these enabled when you installed Vista SP1 or
> > uninstalled it as a troubleshooting step?...
> >
> > Windows Vista Service Pack 1 - Things to Know Before You Download:
> > http://technet.microsoft.com/en-us/w.../bb968859.aspx
> >
> > Windows Vista Help: Learn how to install Windows Vista Service Pack 1 (SP1):
> > http://windowshelp.microsoft.com/win...6f2021033.mspx
> >
> > How to uninstall Windows Vista SP1 as a troubleshooting step:
> > http://support.microsoft.com/kb/948537
> >
> > => Did you open a free Support incident?...
> >
> > Unlimited installation and compatibility support for Vista SP1 is available
> > at no charge through 18 Mar-09
> > • US:
> > http://support.microsoft.com/oas/def...4&gprid=500921
> > • CA:
> > http://support.microsoft.com/oas/def...4&gprid=500921
> > • UK:
> > http://support.microsoft.com/oas/def...4&gprid=500921
> > • AU:
> > http://support.microsoft.com/oas/def...4&gprid=500921
> > • Other: http://support.microsoft.com/oas/default.aspx | select Windows
> > Vista | select Windows Vista Service Pack 1
> > --
> > ~PA Bear
> >
> >
> > dan wrote:
> > > No Dice. I tried most of the self help links on this post but now all I
> > > have is a browser with the same problem and all my settings, cookies and
> > > features are all reset.
> > >
> > > Any other ideas?
> > >
> > > "PA Bear [MS MVP]" wrote:
> > >> In no certain order:
> > >>
> > >> How to troubleshoot Internet Explorer 7 issues in Windows Vista:
> > >> http://support.microsoft.com/kb/936215
> > >>
> > >> How to optimize or reset Internet Explorer 7:
> > >> http://support.microsoft.com/kb/936213
> > >>
> > >> Internet Explorer stops responding, stops working, or restarts (Guided
> > >> Help) http://support.microsoft.com/gp/pc_ie_intro
> > >> ========================
> > >> Unlimited installation and compatibility support for Vista SP1 is
> > >> available
> > >> at no charge through 18 Mar-09
> > >> https://support.microsoft.com/oas/de...4&gprid=500921
> > >> <=US-specific page
> > >>
> > >> Windows Vista Service Pack 1 - Things to Know Before You Download:
> > >> http://technet.microsoft.com/en-us/w.../bb968859.aspx
> > >>
> > >> Windows Vista Help: Learn how to install Windows Vista Service Pack 1
> > >> (SP1):
> > >> http://windowshelp.microsoft.com/win...6f2021033.mspx
> > >>
> > >> How to uninstall Windows Vista SP1 as a troubleshooting step:
> > >> http://support.microsoft.com/kb/948537
> > >> =========================
> > >> Those with IE7-specific questions or comments are asked to post to and
> > >> seek
> > >> support in this newsgroup: microsoft.public.internetexplorer.general
> > >>
> > >> On the web:
> > >> http://www.microsoft.com/communities...plorer.general
> > >>
> > >> In your newsreader:
> > >> news://msnews.microsoft.com/microsof...plorer.general
> > >> --
> > >> ~Robear Dyer (PA Bear)
> > >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> > >> AumHa VSOP & Admin http://aumha.net
> > >> DTS-L http://dts-l.net/
> > >>
> > >> dan wrote:
> > >>> I installed SP1 from the Windows update list. The installation finished
> > >>> without errors but now IE7 is acting weird. It doesn't seem to be
> > >>> displaying graphics correctly or at all and any items on a page that run
> > >>> javascript do not work. Also, the sidebar does not display gadget
> > >>> graphics
> > >>> properly and if they are dragged off the sidebar they still do not
> > >>> display
> > >>> correctly.
> > >>>
> > >>> Anybody know what is going on?

> >
> >

 
Reply With Quote
 
dan
Guest
Posts: n/a

 
      04-05-2008
I have McAfee installed on the machine and no anti-spyware other than
Defender. No third party firewall. The anti virus was enabled during the
installation. I did not uninstall it as a troubleshooting step.

dan

"PA Bear [MS MVP]" wrote:

> => What anti-virus application or security suite is installed? What
> anti-spyware applications (other than Defender)? What third-party firewall
> (if any)? Were any of these enabled when you installed Vista SP1 or
> uninstalled it as a troubleshooting step?...
>
> Windows Vista Service Pack 1 - Things to Know Before You Download:
> http://technet.microsoft.com/en-us/w.../bb968859.aspx
>
> Windows Vista Help: Learn how to install Windows Vista Service Pack 1 (SP1):
> http://windowshelp.microsoft.com/win...6f2021033.mspx
>
> How to uninstall Windows Vista SP1 as a troubleshooting step:
> http://support.microsoft.com/kb/948537
>
> => Did you open a free Support incident?...
>
> Unlimited installation and compatibility support for Vista SP1 is available
> at no charge through 18 Mar-09
> • US:
> http://support.microsoft.com/oas/def...4&gprid=500921
> • CA:
> http://support.microsoft.com/oas/def...4&gprid=500921
> • UK:
> http://support.microsoft.com/oas/def...4&gprid=500921
> • AU:
> http://support.microsoft.com/oas/def...4&gprid=500921
> • Other: http://support.microsoft.com/oas/default.aspx | select Windows
> Vista | select Windows Vista Service Pack 1
> --
> ~PA Bear
>
>
> dan wrote:
> > No Dice. I tried most of the self help links on this post but now all I
> > have is a browser with the same problem and all my settings, cookies and
> > features are all reset.
> >
> > Any other ideas?
> >
> > "PA Bear [MS MVP]" wrote:
> >> In no certain order:
> >>
> >> How to troubleshoot Internet Explorer 7 issues in Windows Vista:
> >> http://support.microsoft.com/kb/936215
> >>
> >> How to optimize or reset Internet Explorer 7:
> >> http://support.microsoft.com/kb/936213
> >>
> >> Internet Explorer stops responding, stops working, or restarts (Guided
> >> Help) http://support.microsoft.com/gp/pc_ie_intro
> >> ========================
> >> Unlimited installation and compatibility support for Vista SP1 is
> >> available
> >> at no charge through 18 Mar-09
> >> https://support.microsoft.com/oas/de...4&gprid=500921
> >> <=US-specific page
> >>
> >> Windows Vista Service Pack 1 - Things to Know Before You Download:
> >> http://technet.microsoft.com/en-us/w.../bb968859.aspx
> >>
> >> Windows Vista Help: Learn how to install Windows Vista Service Pack 1
> >> (SP1):
> >> http://windowshelp.microsoft.com/win...6f2021033.mspx
> >>
> >> How to uninstall Windows Vista SP1 as a troubleshooting step:
> >> http://support.microsoft.com/kb/948537
> >> =========================
> >> Those with IE7-specific questions or comments are asked to post to and
> >> seek
> >> support in this newsgroup: microsoft.public.internetexplorer.general
> >>
> >> On the web:
> >> http://www.microsoft.com/communities...plorer.general
> >>
> >> In your newsreader:
> >> news://msnews.microsoft.com/microsof...plorer.general
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >> dan wrote:
> >>> I installed SP1 from the Windows update list. The installation finished
> >>> without errors but now IE7 is acting weird. It doesn't seem to be
> >>> displaying graphics correctly or at all and any items on a page that run
> >>> javascript do not work. Also, the sidebar does not display gadget
> >>> graphics
> >>> properly and if they are dragged off the sidebar they still do not
> >>> display
> >>> correctly.
> >>>
> >>> Anybody know what is going on?

>
>

 
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dan
Guest
Posts: n/a

 
      04-05-2008
I just tried creating a new profile. The problem is gone in the new profile.
This means that there is some setting or file(s) in my regular profile that
is causing the issue.

Is there a way to clear IE completely in a profile?

Dan

"PA Bear [MS MVP]" wrote:

> => What anti-virus application or security suite is installed? What
> anti-spyware applications (other than Defender)? What third-party firewall
> (if any)? Were any of these enabled when you installed Vista SP1 or
> uninstalled it as a troubleshooting step?...
>
> Windows Vista Service Pack 1 - Things to Know Before You Download:
> http://technet.microsoft.com/en-us/w.../bb968859.aspx
>
> Windows Vista Help: Learn how to install Windows Vista Service Pack 1 (SP1):
> http://windowshelp.microsoft.com/win...6f2021033.mspx
>
> How to uninstall Windows Vista SP1 as a troubleshooting step:
> http://support.microsoft.com/kb/948537
>
> => Did you open a free Support incident?...
>
> Unlimited installation and compatibility support for Vista SP1 is available
> at no charge through 18 Mar-09
> • US:
> http://support.microsoft.com/oas/def...4&gprid=500921
> • CA:
> http://support.microsoft.com/oas/def...4&gprid=500921
> • UK:
> http://support.microsoft.com/oas/def...4&gprid=500921
> • AU:
> http://support.microsoft.com/oas/def...4&gprid=500921
> • Other: http://support.microsoft.com/oas/default.aspx | select Windows
> Vista | select Windows Vista Service Pack 1
> --
> ~PA Bear
>
>
> dan wrote:
> > No Dice. I tried most of the self help links on this post but now all I
> > have is a browser with the same problem and all my settings, cookies and
> > features are all reset.
> >
> > Any other ideas?
> >
> > "PA Bear [MS MVP]" wrote:
> >> In no certain order:
> >>
> >> How to troubleshoot Internet Explorer 7 issues in Windows Vista:
> >> http://support.microsoft.com/kb/936215
> >>
> >> How to optimize or reset Internet Explorer 7:
> >> http://support.microsoft.com/kb/936213
> >>
> >> Internet Explorer stops responding, stops working, or restarts (Guided
> >> Help) http://support.microsoft.com/gp/pc_ie_intro
> >> ========================
> >> Unlimited installation and compatibility support for Vista SP1 is
> >> available
> >> at no charge through 18 Mar-09
> >> https://support.microsoft.com/oas/de...4&gprid=500921
> >> <=US-specific page
> >>
> >> Windows Vista Service Pack 1 - Things to Know Before You Download:
> >> http://technet.microsoft.com/en-us/w.../bb968859.aspx
> >>
> >> Windows Vista Help: Learn how to install Windows Vista Service Pack 1
> >> (SP1):
> >> http://windowshelp.microsoft.com/win...6f2021033.mspx
> >>
> >> How to uninstall Windows Vista SP1 as a troubleshooting step:
> >> http://support.microsoft.com/kb/948537
> >> =========================
> >> Those with IE7-specific questions or comments are asked to post to and
> >> seek
> >> support in this newsgroup: microsoft.public.internetexplorer.general
> >>
> >> On the web:
> >> http://www.microsoft.com/communities...plorer.general
> >>
> >> In your newsreader:
> >> news://msnews.microsoft.com/microsof...plorer.general
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >> dan wrote:
> >>> I installed SP1 from the Windows update list. The installation finished
> >>> without errors but now IE7 is acting weird. It doesn't seem to be
> >>> displaying graphics correctly or at all and any items on a page that run
> >>> javascript do not work. Also, the sidebar does not display gadget
> >>> graphics
> >>> properly and if they are dragged off the sidebar they still do not
> >>> display
> >>> correctly.
> >>>
> >>> Anybody know what is going on?

>
>

 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      04-05-2008
> Is there a way to clear IE completely in a profile?

No.

Seems to me that you're choices at this point include:

* Abandon the horked User Account.

* Disable VirusScan | Uninstall SP1 & reboot | Disable VirusScan again then
reinstall SP1.

* Open a free Support incident.
--
~PA Bear

dan wrote:
> I just tried creating a new profile. The problem is gone in the new
> profile. This means that there is some setting or file(s) in my regular
> profile that is causing the issue.
>
> Is there a way to clear IE completely in a profile?

<paste>
> I have McAfee installed on the machine and no anti-spyware other than
> Defender. No third party firewall. The anti virus was enabled during the
> installation. I did not uninstall it as a troubleshooting step.

</paste>
>
> "PA Bear [MS MVP]" wrote:
>> => What anti-virus application or security suite is installed? What
>> anti-spyware applications (other than Defender)? What third-party
>> firewall
>> (if any)? Were any of these enabled when you installed Vista SP1 or
>> uninstalled it as a troubleshooting step?...
>>
>> Windows Vista Service Pack 1 - Things to Know Before You Download:
>> http://technet.microsoft.com/en-us/w.../bb968859.aspx
>>
>> Windows Vista Help: Learn how to install Windows Vista Service Pack 1
>> (SP1):
>> http://windowshelp.microsoft.com/win...6f2021033.mspx
>>
>> How to uninstall Windows Vista SP1 as a troubleshooting step:
>> http://support.microsoft.com/kb/948537
>>
>> => Did you open a free Support incident?...
>>
>> Unlimited installation and compatibility support for Vista SP1 is
>> available
>> at no charge through 18 Mar-09
>> • US:
>> http://support.microsoft.com/oas/def...4&gprid=500921
>> • CA:
>> http://support.microsoft.com/oas/def...4&gprid=500921
>> • UK:
>> http://support.microsoft.com/oas/def...4&gprid=500921
>> • AU:
>> http://support.microsoft.com/oas/def...4&gprid=500921
>> • Other: http://support.microsoft.com/oas/default.aspx | select Windows
>> Vista | select Windows Vista Service Pack 1
>> --
>> dan wrote:
>>> No Dice. I tried most of the self help links on this post but now all I
>>> have is a browser with the same problem and all my settings, cookies and
>>> features are all reset.
>>>
>>> Any other ideas?
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> In no certain order:
>>>>
>>>> How to troubleshoot Internet Explorer 7 issues in Windows Vista:
>>>> http://support.microsoft.com/kb/936215
>>>>
>>>> How to optimize or reset Internet Explorer 7:
>>>> http://support.microsoft.com/kb/936213
>>>>
>>>> Internet Explorer stops responding, stops working, or restarts (Guided
>>>> Help) http://support.microsoft.com/gp/pc_ie_intro
>>>> ========================
>>>> Unlimited installation and compatibility support for Vista SP1 is
>>>> available
>>>> at no charge through 18 Mar-09
>>>> https://support.microsoft.com/oas/de...4&gprid=500921
>>>> <=US-specific page
>>>>
>>>> Windows Vista Service Pack 1 - Things to Know Before You Download:
>>>> http://technet.microsoft.com/en-us/w.../bb968859.aspx
>>>>
>>>> Windows Vista Help: Learn how to install Windows Vista Service Pack 1
>>>> (SP1):
>>>> http://windowshelp.microsoft.com/win...6f2021033.mspx
>>>>
>>>> How to uninstall Windows Vista SP1 as a troubleshooting step:
>>>> http://support.microsoft.com/kb/948537
>>>> =========================
>>>> Those with IE7-specific questions or comments are asked to post to and
>>>> seek
>>>> support in this newsgroup: microsoft.public.internetexplorer.general
>>>>
>>>> On the web:
>>>> http://www.microsoft.com/communities...plorer.general
>>>>
>>>> In your newsreader:
>>>> news://msnews.microsoft.com/microsof...plorer.general
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/
>>>>
>>>> dan wrote:
>>>>> I installed SP1 from the Windows update list. The installation
>>>>> finished
>>>>> without errors but now IE7 is acting weird. It doesn't seem to be
>>>>> displaying graphics correctly or at all and any items on a page that
>>>>> run
>>>>> javascript do not work. Also, the sidebar does not display gadget
>>>>> graphics
>>>>> properly and if they are dragged off the sidebar they still do not
>>>>> display
>>>>> correctly.
>>>>>
>>>>> Anybody know what is going on?


 
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