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ailure to install SP3, Error Code 800A138F

 
 
werner
Guest
Posts: n/a

 
      05-14-2008
Recently I have had a number of difficulties with updates both on my desktop
and on my laptop. For days on end I could not download te last security
update, and then - out of the blue - I could install it. Now I am unable to
install windows SP3. The above error code is no help, at least not for me.
Is there anybody who could help me ?

Thank you in advance.
 
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TaurArian
Guest
Posts: n/a

 
      05-15-2008
Step 1:

Verify that your computer's date and time are accurate and that the Internet
Explorer language option is not empty.

To check the language setting in Internet Explorer:

Click "Tools" and then choose "Internet Options"
Click the "Languages" button
Make sure at least one language is listed in the "Language Options" dialog.
When checking your date (including the year) and time, also check the
Internet Time and Time Zone. Double click on the date/time in the
notification/system tray area, select Internet Time Tab and then select
update now. If it’s not already checked, check automatically synchronize with
an Internet Time Server.

Step 2:

Also check these settings:

Tools > Internet Options > Advanced
Scroll down to the Security Settings.
Make sure that the two boxes are checked that say "Enable SSL 2" or "Enable
SSL 3".

Step 3:

Also delete Temporary Internet Files

Tools > Internet Options > General
Under Temporary Internet files, click Delete Files, click OK

Step 4:

Tools > Internet Options > Security
Click Trusted sites, click Default Level.
Click the Sites button and clear the check box "Require server verification
(https for all sites in this zone."
Now add the following :
http://*.windowsupdate.microsoft.com
https://*.windowsupdate.microsoft.com
http://download.windowsupdate.com
If required, reboot and try Windows Update again. If still no success, have
a look at the following link for more clues.

You Cannot View Updates on the Windows Update Site Using Secure Socket Layer
http://support.microsoft.com/kb/326253



"werner" wrote:

> Recently I have had a number of difficulties with updates both on my desktop
> and on my laptop. For days on end I could not download te last security
> update, and then - out of the blue - I could install it. Now I am unable to
> install windows SP3. The above error code is no help, at least not for me.
> Is there anybody who could help me ?
>
> Thank you in advance.

 
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MowGreen [MVP]
Guest
Posts: n/a

 
      05-15-2008
Try the steps laid out here:

Error Code 0x800A138F
http://www.updatexp.com/0x800A138F.html

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


werner wrote:

> Recently I have had a number of difficulties with updates both on my desktop
> and on my laptop. For days on end I could not download te last security
> update, and then - out of the blue - I could install it. Now I am unable to
> install windows SP3. The above error code is no help, at least not for me.
> Is there anybody who could help me ?
>
> Thank you in advance.

 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      05-15-2008
Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/def...3&gprid=522131

• CA:
http://support.microsoft.com/oas/def...3&gprid=522131

• UK:
http://support.microsoft.com/oas/def...3&gprid=522131

• AU:
http://support.microsoft.com/oas/def...3&gprid=522131

• Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3

==============================

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

How to troubleshoot an unsuccessful installation of WinXP SP3
http://support.microsoft.com/kb/950718

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation:
http://support.microsoft.com/kb/943144

NB: Also applies to clean installs, upgrade installs, and Recovery installs.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

werner wrote:
> Recently I have had a number of difficulties with updates both on my
> desktop
> and on my laptop. For days on end I could not download te last security
> update, and then - out of the blue - I could install it. Now I am unable
> to
> install windows SP3. The above error code is no help, at least not for
> me.
> Is there anybody who could help me ?
>
> Thank you in advance.


 
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