All application installations in Vista64 fail

I am having repeated problems with a new Toshiba Laptop that,
regrettably, has Windows Vista Home Premium 64bit.

The computer is so new that I am still in the process of installing all
of my applications and tools. I finished installing Office 2007 and then
came the problems.

NOTHING would install. For example, I triied to install the 64-bit
version of iTunes and it started, asked if I wanted to RUN it, and when
I selected RUN, nothing happened. It ran for a few moments and then just
stopped. I tried to run the 32 bit version and it went all the way to
the point of telling me there was a 64-bit version and was I sure I
wanted to install the 32 bit version. In other words, Vista was willing
to install the 32 bit version but not the 64 bit.

I then tried to install Snagit, and while installing Snagit, I got the
following error:

"*Internal Error 2908.
{32C6FEA0-576F-4661-9304-82BB4BFF390C}*"
and then

"*Internal Error 2908.
{49190E7C-167E-4702-B628-4D69B80A8C69}*"

Plus another 50 or 60 keys with the same error.

THEN,
"*Error 1406. Could not write value RegOwner to key
\Products]81D19995889ABA541BFBA5EDE646DCF3\InstallProperties *"

I tried to hit _Ignore__and then _Retry_, but they did not work. Have
had to _ABORT_.

After some research I tried to reinstall the Installer by renaming some
old components and then reinstalling.

I then tried to reinstall Windows Installer for Vista 64 v4.5, file
name "*Windows6.0-KB942288-v2-x64.msu*". Despite the fact that this is
supposed to be the right one for 64bit Vista, the RESULT: "The update
does not apply to your system."

I then followed the process to reset registry permissions. The first
attempt used the subinacl, which I realize is for the 32-bit keys, but I
found few options.
---------------------------------------------------
FIRST *reset.cmd
*
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
/grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
/grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
/grant=system=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f
/grant=system=f
subinacl /subdirectories %windir%\*.* /grant=administrators=f
/grant=system=f
secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb
/verbose
secedit /con
-------------------------------------------------------

Nearly every line resulted in a message that subinacl is not a
recognized internal or external command. Every line of the log was a
failure. I then went to the keys that this appraoch tried to change, and
manually changed the permissions on those that would allow it, and then
I tried this modified reset command.

I then tried
SECOND *reset.cmd*:
-------------------------------------------------------
secedit /configure /cfg C:\Windows\inf\defltbase.inf /db defltbase.sdb
/areas REGKEYS
-------------------------------------------------------

_*Here_is_the_log_it_created:*_

Monday, March 16, 2009 3:19:16 AM
----Configuration engine was initialized successfully.----

----Reading Configuration Template info...


----Configure 64-bit Registry Keys...
Configure users\.default.
Configure machine\software.
Configure machine\software\classes.
Configure machine\software\classes\.hlp.
Configure machine\software\microsoft\drm.
Configure machine\system.
Configure machine\system\currentcontrolset\control\class.
Configure machine\system\currentcontrolset\control\keyboard
layouts.
Configure machine\system\currentcontrolset\control\lsa\data.
Configure machine\system\currentcontrolset\control\lsa\gbg.
Configure machine\system\currentcontrolset\control\lsa\jd.
Configure machine\system\currentcontrolset\control\lsa\skew1 .
Configure machine\system\currentcontrolset\control\nsi.
Configure
machine\system\currentcontrolset\control\nsi\{eb00 4a00-9b1a-11d4-9123-0050047759bc}\4.
Configure
machine\system\currentcontrolset\control\nsi\{eb00 4a01-9b1a-11d4-9123-0050047759bc}\4.
Configure
machine\system\currentcontrolset\control\nsi\{eb00 4a1c-9b1a-11d4-9123-0050047759bc}\0.
Configure machine\system\currentcontrolset\control\wmi\secur ity.
Warning 2: The system cannot find the file specified.
Error enumerating info for
machine\system\currentcontrolset\services\appmgmt.
Configure
machine\system\currentcontrolset\services\scardsvr \security.
Warning 5: Access is denied.
Error setting security on
machine\system\currentcontrolset\services\stisvc.
Configure
machine\system\currentcontrolset\services\stisvc\s ecurity.
Warning 2: The system cannot find the file specified.
Error enumerating info for
machine\system\currentcontrolset\services\sysmonlo g.
Configure machine\system\currentcontrolset\services\w32time\ config.
Configure
machine\system\currentcontrolset\services\w32time\ timeproviders.

Configuration of Registry Keys was completed successfully.


----Configure 32-bit Registry Keys...
Configure machine\software.
Warning 1336: The access control list (ACL) structure is invalid.
Error setting security on machine\software\Audible.

Configuration of Registry Keys was completed with one or more
errors.


----Un-initialize configuration engine...
-----------------------------------------------------------

So it seemed that I was able to repair the permissions on about 80% of
the keys that were addressed by the original reset command, but clearly
some would not change.

I have scoured the net trying to find solutions, but NOTHING WILL
INSTALL and the subinacl appraoch is not for 64 bitm and the secedit
does not do the job. I tried using Tuneup Utilities to fix the 2908
error, which is mentions specifically, but the solution did nothing to
resolve the problem.

Everything I try to install fails with a few specific error codes, or
simply does NOTHING (as with iTunes 64). I really do not know what to do
now, other than use the recovery disks to repair the installation, but I
am concerned it will require the reinstallation of some or many software
items, and once I reinstall I am back to having the same problems. I am
seriously considering returning to XP Pro!

Any suggestions? Need more details? Thanks.


--
rbeidl

Please repost your question in the new Windows Vista Answers Forum
and a Microsoft Support Engineer will be happy to assist you:
http://social.answers.microsoft.com/...grams/threads/

--
Visit the new Windows Vista Answers Forums:
http://social.answers.microsoft.com/.../windowsvista/


"rbeidl" <> wrote in message news:...

I am having repeated problems with a new Toshiba Laptop that,
regrettably, has Windows Vista Home Premium 64bit.

The computer is so new that I am still in the process of installing all
of my applications and tools. I finished installing Office 2007 and then
came the problems.

NOTHING would install. For example, I triied to install the 64-bit
version of iTunes and it started, asked if I wanted to RUN it, and when
I selected RUN, nothing happened. It ran for a few moments and then just
stopped. I tried to run the 32 bit version and it went all the way to
the point of telling me there was a 64-bit version and was I sure I
wanted to install the 32 bit version. In other words, Vista was willing
to install the 32 bit version but not the 64 bit.

I then tried to install Snagit, and while installing Snagit, I got the
following error:

"*Internal Error 2908.
{32C6FEA0-576F-4661-9304-82BB4BFF390C}*"
and then

"*Internal Error 2908.
{49190E7C-167E-4702-B628-4D69B80A8C69}*"

Plus another 50 or 60 keys with the same error.

THEN,
"*Error 1406. Could not write value RegOwner to key
\Products]81D19995889ABA541BFBA5EDE646DCF3\InstallProperties *"

I tried to hit _Ignore__and then _Retry_, but they did not work. Have
had to _ABORT_.

After some research I tried to reinstall the Installer by renaming some
old components and then reinstalling.

I then tried to reinstall Windows Installer for Vista 64 v4.5, file
name "*Windows6.0-KB942288-v2-x64.msu*". Despite the fact that this is
supposed to be the right one for 64bit Vista, the RESULT: "The update
does not apply to your system."

I then followed the process to reset registry permissions. The first
attempt used the subinacl, which I realize is for the 32-bit keys, but I
found few options.
---------------------------------------------------
FIRST *reset.cmd
*
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
/grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
/grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
/grant=system=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f
/grant=system=f
subinacl /subdirectories %windir%\*.* /grant=administrators=f
/grant=system=f
secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb
/verbose
secedit /con
-------------------------------------------------------

Nearly every line resulted in a message that subinacl is not a
recognized internal or external command. Every line of the log was a
failure. I then went to the keys that this appraoch tried to change, and
manually changed the permissions on those that would allow it, and then
I tried this modified reset command.

I then tried
SECOND *reset.cmd*:
-------------------------------------------------------
secedit /configure /cfg C:\Windows\inf\defltbase.inf /db defltbase.sdb
/areas REGKEYS
-------------------------------------------------------

_*Here_is_the_log_it_created:*_

Monday, March 16, 2009 3:19:16 AM
----Configuration engine was initialized successfully.----

----Reading Configuration Template info...


----Configure 64-bit Registry Keys...
Configure users\.default.
Configure machine\software.
Configure machine\software\classes.
Configure machine\software\classes\.hlp.
Configure machine\software\microsoft\drm.
Configure machine\system.
Configure machine\system\currentcontrolset\control\class.
Configure machine\system\currentcontrolset\control\keyboard
layouts.
Configure machine\system\currentcontrolset\control\lsa\data.
Configure machine\system\currentcontrolset\control\lsa\gbg.
Configure machine\system\currentcontrolset\control\lsa\jd.
Configure machine\system\currentcontrolset\control\lsa\skew1 .
Configure machine\system\currentcontrolset\control\nsi.
Configure
machine\system\currentcontrolset\control\nsi\{eb00 4a00-9b1a-11d4-9123-0050047759bc}\4.
Configure
machine\system\currentcontrolset\control\nsi\{eb00 4a01-9b1a-11d4-9123-0050047759bc}\4.
Configure
machine\system\currentcontrolset\control\nsi\{eb00 4a1c-9b1a-11d4-9123-0050047759bc}\0.
Configure machine\system\currentcontrolset\control\wmi\secur ity.
Warning 2: The system cannot find the file specified.
Error enumerating info for
machine\system\currentcontrolset\services\appmgmt.
Configure
machine\system\currentcontrolset\services\scardsvr \security.
Warning 5: Access is denied.
Error setting security on
machine\system\currentcontrolset\services\stisvc.
Configure
machine\system\currentcontrolset\services\stisvc\s ecurity.
Warning 2: The system cannot find the file specified.
Error enumerating info for
machine\system\currentcontrolset\services\sysmonlo g.
Configure machine\system\currentcontrolset\services\w32time\ config.
Configure
machine\system\currentcontrolset\services\w32time\ timeproviders.

Configuration of Registry Keys was completed successfully.


----Configure 32-bit Registry Keys...
Configure machine\software.
Warning 1336: The access control list (ACL) structure is invalid.
Error setting security on machine\software\Audible.

Configuration of Registry Keys was completed with one or more
errors.


----Un-initialize configuration engine...
-----------------------------------------------------------

So it seemed that I was able to repair the permissions on about 80% of
the keys that were addressed by the original reset command, but clearly
some would not change.

I have scoured the net trying to find solutions, but NOTHING WILL
INSTALL and the subinacl appraoch is not for 64 bitm and the secedit
does not do the job. I tried using Tuneup Utilities to fix the 2908
error, which is mentions specifically, but the solution did nothing to
resolve the problem.

Everything I try to install fails with a few specific error codes, or
simply does NOTHING (as with iTunes 64). I really do not know what to do
now, other than use the recovery disks to repair the installation, but I
am concerned it will require the reinstallation of some or many software
items, and once I reinstall I am back to having the same problems. I am
seriously considering returning to XP Pro!

Any suggestions? Need more details? Thanks.


--
rbeidl

rbeidl wrote:

Response at end of post.

> I am having repeated problems with a new Toshiba Laptop that,
> regrettably, has Windows Vista Home Premium 64bit.
>
> The computer is so new that I am still in the process of installing all
> of my applications and tools. I finished installing Office 2007 and then
> came the problems.
>
> NOTHING would install. For example, I triied to install the 64-bit
> version of iTunes and it started, asked if I wanted to RUN it, and when
> I selected RUN, nothing happened. It ran for a few moments and then just
> stopped. I tried to run the 32 bit version and it went all the way to
> the point of telling me there was a 64-bit version and was I sure I
> wanted to install the 32 bit version. In other words, Vista was willing
> to install the 32 bit version but not the 64 bit.

(snippage)

> After some research I tried to reinstall the Installer by renaming some
> old components and then reinstalling.
>
> I then tried to reinstall Windows Installer for Vista 64 v4.5, file
> name "*Windows6.0-KB942288-v2-x64.msu*". Despite the fact that this is
> supposed to be the right one for 64bit Vista, the RESULT: "The update
> does not apply to your system."
>
> I then followed the process to reset registry permissions. The first
> attempt used the subinacl, which I realize is for the 32-bit keys, but I
> found few options.

(snippage)

> Nearly every line resulted in a message that subinacl is not a
> recognized internal or external command. Every line of the log was a
> failure. I then went to the keys that this appraoch tried to change, and
> manually changed the permissions on those that would allow it, and then
> I tried this modified reset command.

(major snippage)

> So it seemed that I was able to repair the permissions on about 80% of
> the keys that were addressed by the original reset command, but clearly
> some would not change.
>
> I have scoured the net trying to find solutions, but NOTHING WILL
> INSTALL and the subinacl appraoch is not for 64 bitm and the secedit
> does not do the job. I tried using Tuneup Utilities to fix the 2908
> error, which is mentions specifically, but the solution did nothing to
> resolve the problem.
>
> Everything I try to install fails with a few specific error codes, or
> simply does NOTHING (as with iTunes 64). I really do not know what to do
> now, other than use the recovery disks to repair the installation, but I
> am concerned it will require the reinstallation of some or many software
> items, and once I reinstall I am back to having the same problems. I am
> seriously considering returning to XP Pro!

I understand that you don't want to restore the computer to factory
condition but that is exactly what you should do. A brand-new computer
should never act this way and you most certainly should not be jumping
through these hoops to get programs to install. Without a doubt you should
not need to be resetting permissions, etc.

So restore the computer to factory condition. Then install one program at a
time (making sure of course that the program is compatible with Vista 64)
and test. If you run into any installation problems, return the computer
immediately to where you bought it because this is a strong indication of
hardware issues.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

I'd say if you're computer is so new.... why not reinstall Vista fres
from install discs or use your computers restore function to see if tha
helps

If that's not an option for you yet... then it will be soon when yo
grow tired of trying to solve a crashing OS

It could be hardware related such as a failing HDD, CD-Rom
motherboard, etc... but you won't know that until you try a fres
install

Installing all the previous hardware drivers and software shouldn't b
much of a problem as usually the restore discs will do that for you..
as well as the restore/recover option from a split HDD

--
teknomedic

Carey Frisch [MVP] <> wrote:
>
> Please repost your question in the new Windows Vista Answers Forum
> and a Microsoft Support Engineer will be happy to assist you:
> http://social.answers.microsoft.com/...grams/threads/


WTF is a Support Engineer? That's terrible abuse of the term Engineer.

ss.

"Synapse Syndrome [KGB]" <> wrote in message
news:...
> Carey Frisch [MVP] <> wrote:
>>
>> Please repost your question in the new Windows Vista Answers Forum
>> and a Microsoft Support Engineer will be happy to assist you:
>> http://social.answers.microsoft.com/...grams/threads/
>
>
> WTF is a Support Engineer? That's terrible abuse of the term Engineer.
>
> ss.
>

If you are an Engineer and you pay child support, you are a Support
Engineer. Hope that explains it to you.

On Thu, 19 Mar 2009 04:08:19 -0000, Synapse Syndrome [KGB] wrote:

> Carey Frisch [MVP] <> wrote:
>>
>> Please repost your question in the new Windows Vista Answers Forum
>> and a Microsoft Support Engineer will be happy to assist you:
>> http://social.answers.microsoft.com/...grams/threads/
>
>
> WTF is a Support Engineer? That's terrible abuse of the term Engineer.
>
> ss.

Must be a Civil Engineer who specializes in bridge piers and such - or
maybe in canes and walkers.

In the old days, they specialized in flying buttresses.

--
Gene E. Bloch letters0x40blochg0x2Ecom