Error messages that you may receive when you try to download and install updates from the
Windows Update Web site, from the Microsoft Update Web site, or from a WSUS server:
"0x800704DD," "0x80240020," or both
http://support.microsoft.com/?kbid=910341
When accessing the Update site, you receive the 0x80240020 error.
http://update.microsoft.com/windowsu...=en&IsMu=False
--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
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"selanac" <> wrote in message
news:9E7E60E3-ABBA-4081-B512-...
|I recently noticed that all Automatic updates have been failing si I've been
| attempting to manually run the Windows update. (Windows XP Home editiion SP2)
| but have had no success.
|
| The updates appear to download ok but then always fail. I've tried the
| "express option" and "custom option".
|
| Here's the most recent log:
|
| 2007-07-28 19:21:53:750 1632 818 COMAPI -------------
| 2007-07-28 19:21:53:750 1632 818 COMAPI -- START -- COMAPI: Install
| [ClientId = MicrosoftUpdate]
| 2007-07-28 19:21:53:750 1632 818 COMAPI ---------
| 2007-07-28 19:21:53:750 1632 818 COMAPI - Allow source prompts: Yes;
| Forced: No; Force quiet: No
| 2007-07-28 19:21:53:750 1632 818 COMAPI - Updates in request: 2
| 2007-07-28 19:21:53:750 1632 818 COMAPI - ServiceID =
| {7971F918-A847-4430-9279-4A52D1EFE18D}
| 2007-07-28 19:21:53:765 1632 818 COMAPI - Updates to install = 2
| 2007-07-28 19:21:53:765 1632 818 COMAPI <<-- SUBMITTED -- COMAPI: Install
| [ClientId = MicrosoftUpdate]
| 2007-07-28 19:21:53:781 1436 ac0 Agent *************
| 2007-07-28 19:21:53:781 1436 ac0 Agent ** START ** Agent: Installing
| updates [CallerId = MicrosoftUpdate]
| 2007-07-28 19:21:53:781 1436 ac0 Agent *********
| 2007-07-28 19:21:53:781 1436 ac0 Agent * Updates to install = 2
| 2007-07-28 19:21:53:781 1436 ac0 Agent * Title = Windows Internet
| Explorer 7.0 for Windows XP
| 2007-07-28 19:21:53:781 1436 ac0 Agent * UpdateId =
| {F5C14DBC-E5BC-432B-9293-E03B5FD7B678}.103
| 2007-07-28 19:21:53:781 1436 ac0 Agent * Bundles 1 updates:
| 2007-07-28 19:21:53:781 1436 ac0 Agent *
| {7D84CE4F-54BB-42C2-B3BA-B1F90DC8DA9F}.103
| 2007-07-28 19:21:53:781 1436 ac0 Agent * Title = Security Update for
| Microsoft .NET Framework, Version 1.1 Service Pack 1 (KB928366)
| 2007-07-28 19:21:53:781 1436 ac0 Agent * UpdateId =
| {18250E7C-B36E-4162-838D-1C4B408D8B73}.101
| 2007-07-28 19:21:53:781 1436 ac0 Agent * Bundles 1 updates:
| 2007-07-28 19:21:53:781 1436 ac0 Agent *
| {0F0319A6-98A4-4D1C-8864-809E9E7BA483}.101
| 2007-07-28 19:21:59:984 1436 ac0 Service WARNING: GetUserTokenFromSessionId
| failed with error 800704dd for session 0
| 2007-07-28 19:21:59:984 1436 ac0 Agent * WARNING: Exit code = 0x80240020
| 2007-07-28 19:21:59:984 1436 ac0 Agent *********
| 2007-07-28 19:21:59:984 1436 ac0 Agent ** END ** Agent: Installing
| updates [CallerId = MicrosoftUpdate]
| 2007-07-28 19:21:59:984 1436 ac0 Agent *************
| 2007-07-28 19:21:59:984 1436 ac0 Agent WARNING: WU client failed installing
| updates with error 0x80240020
| 2007-07-28 19:21:59:984 1632 8f0 COMAPI >>-- RESUMED -- COMAPI: Install
| [ClientId = MicrosoftUpdate]
| 2007-07-28 19:21:59:984 1632 8f0 COMAPI - Install call failed
| 2007-07-28 19:21:59:984 1632 8f0 COMAPI - Reboot required = No
| 2007-07-28 19:21:59:984 1632 8f0 COMAPI - WARNING: Exit code = 0x80240FFF;
| Call error code = 0x80240020
| 2007-07-28 19:21:59:984 1632 8f0 COMAPI ---------
| 2007-07-28 19:21:59:984 1632 8f0 COMAPI -- END -- COMAPI: Install
| [ClientId = MicrosoftUpdate]
| 2007-07-28 19:21:59:984 1632 8f0 COMAPI -------------
| 2007-07-28 19:22:00:750 1632 818 COMAPI WARNING: Operation failed due to
| earlier error, hr=80240020
| (form windows update.logGetUserTokenFromSessionId failed with error
| 800704ddGetUserTokenFromSessionId failed with error 800704dd
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