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All my contacts are offline!

 
 
Alessio De Luca
Guest
Posts: n/a

 
      10-18-2006
Hi guys, i have a problem with live messenger 8, all my contacts are always
offline and on chat window i get the Message: "This contact is not on your
contact
list. Click here to add it". I click there...but that message does not go
away...

what is the problem ?
 
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dbgkiss2
Guest
Posts: n/a

 
      10-18-2006
Thats what im talking about !!!
They can't figure that out YET and really sucks!!!

"Alessio De Luca" wrote:

> Hi guys, i have a problem with live messenger 8, all my contacts are always
> offline and on chat window i get the Message: "This contact is not on your
> contact
> list. Click here to add it". I click there...but that message does not go
> away...
>
> what is the problem ?

 
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luv_emi1314
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Posts: n/a

 
      10-19-2006
im having the same problems too!!!!!!!!!!! UGHHHHHHHHHHH

"dbgkiss2" wrote:

> Thats what im talking about !!!
> They can't figure that out YET and really sucks!!!
>
> "Alessio De Luca" wrote:
>
> > Hi guys, i have a problem with live messenger 8, all my contacts are always
> > offline and on chat window i get the Message: "This contact is not on your
> > contact
> > list. Click here to add it". I click there...but that message does not go
> > away...
> >
> > what is the problem ?

 
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Jonathan Yaniv
Guest
Posts: n/a

 
      10-19-2006
Greetings,

Can you please open up Windows Live Messenger, dont sign in yet though.

Go to Tools, Options, click Connections, then click Advanced Settings

Click the box next to "Save a log of my server connections to help
troubleshoot connection problems"

Then, signin again, and signout.

Then, attach the Connection Log file, found in My Documents\My Recieved
Files\ , or you can email the file to me, at and I
will try to figure out where the problems are occuring.


--
Jonathan Yaniv
Microsoft Windows Live Butterfly


Visit the ButterflySays Blog at
http://spaces.msn.com/ButterflySays/
"luv_emi1314" <> wrote in message
news:04E71CEE-8CCD-4571-89CA-...
> im having the same problems too!!!!!!!!!!! UGHHHHHHHHHHH
>
> "dbgkiss2" wrote:
>
>> Thats what im talking about !!!
>> They can't figure that out YET and really sucks!!!
>>
>> "Alessio De Luca" wrote:
>>
>> > Hi guys, i have a problem with live messenger 8, all my contacts are
>> > always
>> > offline and on chat window i get the Message: "This contact is not on
>> > your
>> > contact
>> > list. Click here to add it". I click there...but that message does not
>> > go
>> > away...
>> >
>> > what is the problem ?



 
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Modoc
Guest
Posts: n/a

 
      10-20-2006
Any progress resolving this problem yet? I'm also still stuck at this point.
Thanks.

"Jonathan Yaniv" wrote:

> Greetings,
>
> Can you please open up Windows Live Messenger, dont sign in yet though.
>
> Go to Tools, Options, click Connections, then click Advanced Settings
>
> Click the box next to "Save a log of my server connections to help
> troubleshoot connection problems"
>
> Then, signin again, and signout.
>
> Then, attach the Connection Log file, found in My Documents\My Recieved
> Files\ , or you can email the file to me, at and I
> will try to figure out where the problems are occuring.
>
>
> --
> Jonathan Yaniv
> Microsoft Windows Live Butterfly
>
>
> Visit the ButterflySays Blog at
> http://spaces.msn.com/ButterflySays/
> "luv_emi1314" <> wrote in message
> news:04E71CEE-8CCD-4571-89CA-...
> > im having the same problems too!!!!!!!!!!! UGHHHHHHHHHHH
> >
> > "dbgkiss2" wrote:
> >
> >> Thats what im talking about !!!
> >> They can't figure that out YET and really sucks!!!
> >>
> >> "Alessio De Luca" wrote:
> >>
> >> > Hi guys, i have a problem with live messenger 8, all my contacts are
> >> > always
> >> > offline and on chat window i get the Message: "This contact is not on
> >> > your
> >> > contact
> >> > list. Click here to add it". I click there...but that message does not
> >> > go
> >> > away...
> >> >
> >> > what is the problem ?

>
>
>

 
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Jonathan Yaniv
Guest
Posts: n/a

 
      10-20-2006
Greetings,

I cant determine where the problem is occuring in your connection log.

If you are consistently encountering these errors and are unable to sign in
please send a mail to

--
Jonathan Yaniv
Microsoft Windows Live Butterfly


Visit the ButterflySays Blog at
http://spaces.msn.com/ButterflySays/
"Modoc" <> wrote in message
news:312DFFEB-C3E8-424E-BD0E-...
> Any progress resolving this problem yet? I'm also still stuck at this
> point.
> Thanks.
>
> "Jonathan Yaniv" wrote:
>
>> Greetings,
>>
>> Can you please open up Windows Live Messenger, dont sign in yet though.
>>
>> Go to Tools, Options, click Connections, then click Advanced Settings
>>
>> Click the box next to "Save a log of my server connections to help
>> troubleshoot connection problems"
>>
>> Then, signin again, and signout.
>>
>> Then, attach the Connection Log file, found in My Documents\My Recieved
>> Files\ , or you can email the file to me, at and
>> I
>> will try to figure out where the problems are occuring.
>>
>>
>> --
>> Jonathan Yaniv
>> Microsoft Windows Live Butterfly
>>
>>
>> Visit the ButterflySays Blog at
>> http://spaces.msn.com/ButterflySays/
>> "luv_emi1314" <> wrote in message
>> news:04E71CEE-8CCD-4571-89CA-...
>> > im having the same problems too!!!!!!!!!!! UGHHHHHHHHHHH
>> >
>> > "dbgkiss2" wrote:
>> >
>> >> Thats what im talking about !!!
>> >> They can't figure that out YET and really sucks!!!
>> >>
>> >> "Alessio De Luca" wrote:
>> >>
>> >> > Hi guys, i have a problem with live messenger 8, all my contacts are
>> >> > always
>> >> > offline and on chat window i get the Message: "This contact is not
>> >> > on
>> >> > your
>> >> > contact
>> >> > list. Click here to add it". I click there...but that message does
>> >> > not
>> >> > go
>> >> > away...
>> >> >
>> >> > what is the problem ?

>>
>>
>>



 
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Jonathan Yaniv
Guest
Posts: n/a

 
      10-20-2006
Greetings,

In order to solve this problem, you will need to remove the MSN Messenger
key from HKEY_CURRENT_USER\Software\Microsoft\

Go to Start, run, and type regedit

Once in Registry editor, navigate to the key listed above, and delete the
MSN Messenger key.

Once that is done, reinstall Windows Live Messenger

That should work for you, if it doesnt, please tell me.

--
Jonathan Yaniv
Microsoft Windows Live Butterfly


Visit the ButterflySays Blog at
http://spaces.msn.com/ButterflySays/
"Modoc" <> wrote in message
news:312DFFEB-C3E8-424E-BD0E-...
> Any progress resolving this problem yet? I'm also still stuck at this
> point.
> Thanks.
>
> "Jonathan Yaniv" wrote:
>
>> Greetings,
>>
>> Can you please open up Windows Live Messenger, dont sign in yet though.
>>
>> Go to Tools, Options, click Connections, then click Advanced Settings
>>
>> Click the box next to "Save a log of my server connections to help
>> troubleshoot connection problems"
>>
>> Then, signin again, and signout.
>>
>> Then, attach the Connection Log file, found in My Documents\My Recieved
>> Files\ , or you can email the file to me, at and
>> I
>> will try to figure out where the problems are occuring.
>>
>>
>> --
>> Jonathan Yaniv
>> Microsoft Windows Live Butterfly
>>
>>
>> Visit the ButterflySays Blog at
>> http://spaces.msn.com/ButterflySays/
>> "luv_emi1314" <> wrote in message
>> news:04E71CEE-8CCD-4571-89CA-...
>> > im having the same problems too!!!!!!!!!!! UGHHHHHHHHHHH
>> >
>> > "dbgkiss2" wrote:
>> >
>> >> Thats what im talking about !!!
>> >> They can't figure that out YET and really sucks!!!
>> >>
>> >> "Alessio De Luca" wrote:
>> >>
>> >> > Hi guys, i have a problem with live messenger 8, all my contacts are
>> >> > always
>> >> > offline and on chat window i get the Message: "This contact is not
>> >> > on
>> >> > your
>> >> > contact
>> >> > list. Click here to add it". I click there...but that message does
>> >> > not
>> >> > go
>> >> > away...
>> >> >
>> >> > what is the problem ?

>>
>>
>>



 
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Modoc
Guest
Posts: n/a

 
      10-21-2006
I tried the advice listed above...specifically, I
....removed the MSN Messenger
key from HKEY_CURRENT_USER\Software\Microsoft\
Went to Start, run, and typed regedit
Once in Registry editor, navigated to the key listed above, and deleted the
MSN Messenger key.
Once that is done, reinstalled Windows Live Messenger...

My results: First login I received the 81000395 error, retried & it
logged-on but all contacts were listed OFFLINE... my most consistent
problem... I verified that a contact was, indeed, online. None of the many
mentioned patches seem to resolve this problem. Also, I hae no policies
folder in my regedit key for MSN Messenger, so I couldn't try that.
I am a week without ability to use this program. My OEM Messenger program
has the same problem... All contacts are listed as offline and I cannot
communicate with them. What to do?????

"Jonathan Yaniv" wrote:

> Greetings,
>
> In order to solve this problem, you will need to remove the MSN Messenger
> key from HKEY_CURRENT_USER\Software\Microsoft\
>
> Go to Start, run, and type regedit
>
> Once in Registry editor, navigate to the key listed above, and delete the
> MSN Messenger key.
>
> Once that is done, reinstall Windows Live Messenger
>
> That should work for you, if it doesnt, please tell me.
>
> --
> Jonathan Yaniv
> Microsoft Windows Live Butterfly
>
>
> Visit the ButterflySays Blog at
> http://spaces.msn.com/ButterflySays/
> "Modoc" <> wrote in message
> news:312DFFEB-C3E8-424E-BD0E-...
> > Any progress resolving this problem yet? I'm also still stuck at this
> > point.
> > Thanks.
> >
> > "Jonathan Yaniv" wrote:
> >
> >> Greetings,
> >>
> >> Can you please open up Windows Live Messenger, dont sign in yet though.
> >>
> >> Go to Tools, Options, click Connections, then click Advanced Settings
> >>
> >> Click the box next to "Save a log of my server connections to help
> >> troubleshoot connection problems"
> >>
> >> Then, signin again, and signout.
> >>
> >> Then, attach the Connection Log file, found in My Documents\My Recieved
> >> Files\ , or you can email the file to me, at and
> >> I
> >> will try to figure out where the problems are occuring.
> >>
> >>
> >> --
> >> Jonathan Yaniv
> >> Microsoft Windows Live Butterfly
> >>
> >>
> >> Visit the ButterflySays Blog at
> >> http://spaces.msn.com/ButterflySays/
> >> "luv_emi1314" <> wrote in message
> >> news:04E71CEE-8CCD-4571-89CA-...
> >> > im having the same problems too!!!!!!!!!!! UGHHHHHHHHHHH
> >> >
> >> > "dbgkiss2" wrote:
> >> >
> >> >> Thats what im talking about !!!
> >> >> They can't figure that out YET and really sucks!!!
> >> >>
> >> >> "Alessio De Luca" wrote:
> >> >>
> >> >> > Hi guys, i have a problem with live messenger 8, all my contacts are
> >> >> > always
> >> >> > offline and on chat window i get the Message: "This contact is not
> >> >> > on
> >> >> > your
> >> >> > contact
> >> >> > list. Click here to add it". I click there...but that message does
> >> >> > not
> >> >> > go
> >> >> > away...
> >> >> >
> >> >> > what is the problem ?
> >>
> >>
> >>

>
>
>

 
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