Allow messages to mobile device - greyed out

In Windows Live Messenger I have a Windows mobile account set up with Bell
Mobility. I have received the confirmation SMS message and replied, I can
log in to my Live account and my Live Mobile account.

People can not send message to me. In Tools - Options - Phone I can't check
of the box "Allow people on my contacts list to send messages to my mobile
device" because it is greyed out.

I have tried deleting my mobile account and creating a new one. I have
e-mailed Live Messsenger tech support an dthey have been no help whatsoever.

Any suggestions?

Greetings,

Exactly how long have you waited? Sometimes the settings from mobile to Messenger will take
several days to appear.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"r042wal" <> wrote in message
news:83F402B0-C18B-4C5F-94E4-...
> In Windows Live Messenger I have a Windows mobile account set up with Bell Mobility. I
> have received the confirmation SMS message and replied, I can log in to my Live account and
> my Live Mobile account.
>
> People can not send message to me. In Tools - Options - Phone I can't check of the box
> "Allow people on my contacts list to send messages to my mobile device" because it is
> greyed out.
>
> I have tried deleting my mobile account and creating a new one. I have e-mailed Live
> Messsenger tech support an dthey have been no help whatsoever.
>
> Any suggestions?

It's been weeks. We have one other account in our household with Windows
Live Messenger that works fine on another cellular number, same service
provider.

Customer service tells us we do not have a Windows Live Mobile Account and
kep telling us to:

1. Start Windows Live Messenger.
2. On the Tools menu, click Options.
3. In the Options dialog box, click Phone, and then click Mobile Settings.
4. Follow the instructions to sign up for a Windows Live Mobile account.

Then they tell us to:

1. Start Windows Live Messenger.
2. On the Tools menu, click Options.
3. In the Options dialog box, click Phone.
4. Click the Allow people on my contact list to send messages to my mobile
device check box.

We do this over, and over, and over, and over and every time the option to
select "allow people on my contacts list to send messages to my mobile
device" is grayed out.

We e-mail Customer support back, get a new person and the vicious cycle
starts over and over.

"Jonathan Kay [MVP]" <> wrote in message
news:9791FE0C-B720-421D-9072-...
> Greetings,
>
> Exactly how long have you waited? Sometimes the settings from mobile to
> Messenger will take several days to appear.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "r042wal" <> wrote in message
> news:83F402B0-C18B-4C5F-94E4-...
>> In Windows Live Messenger I have a Windows mobile account set up with
>> Bell Mobility. I have received the confirmation SMS message and replied,
>> I can log in to my Live account and my Live Mobile account.
>>
>> People can not send message to me. In Tools - Options - Phone I can't
>> check of the box "Allow people on my contacts list to send messages to my
>> mobile device" because it is greyed out.
>>
>> I have tried deleting my mobile account and creating a new one. I have
>> e-mailed Live Messsenger tech support an dthey have been no help
>> whatsoever.
>>
>> Any suggestions?
>
>

Did you ever get this problem figured out? Im having that problem now.

"r042wal" wrote:

> In Windows Live Messenger I have a Windows mobile account set up with Bell
> Mobility. I have received the confirmation SMS message and replied, I can
> log in to my Live account and my Live Mobile account.
>
> People can not send message to me. In Tools - Options - Phone I can't check
> of the box "Allow people on my contacts list to send messages to my mobile
> device" because it is greyed out.
>
> I have tried deleting my mobile account and creating a new one. I have
> e-mailed Live Messsenger tech support an dthey have been no help whatsoever.
>
> Any suggestions?
>

Hi,

I am having the same problem.
I was able to receive messages to my mobile and reply back just fine. I didnt change any settings. Its been like that for a while, and the "Allow people on my contact list to send me messages to my mobile" is still grayed out.... Please we all need help solving this issue!!!

I need this so bad to stay in touch with my family overseas. Please reply asap.

Thanks a lot.
Nahil

> On Friday, May 25, 2007 12:04 PM r042wal wrote:

> In Windows Live Messenger I have a Windows mobile account set up with Bell
> Mobility. I have received the confirmation SMS message and replied, I can
> log in to my Live account and my Live Mobile account.
>
> People can not send message to me. In Tools - Options - Phone I can't check
> of the box "Allow people on my contacts list to send messages to my mobile
> device" because it is greyed out.
>
> I have tried deleting my mobile account and creating a new one. I have
> e-mailed Live Messsenger tech support an dthey have been no help whatsoever.
>
> Any suggestions?


>> On Friday, May 25, 2007 9:43 PM Jonathan Kay [MVP] wrote:

>> Greetings,
>>
>> Exactly how long have you waited? Sometimes the settings from mobile to Messenger will take
>> several days to appear.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>> "r042wal" <> wrote in message
>> news:83F402B0-C18B-4C5F-94E4-...


>>> On Saturday, May 26, 2007 6:00 AM r042wal wrote:

>>> It's been weeks. We have one other account in our household with Windows
>>> Live Messenger that works fine on another cellular number, same service
>>> provider.
>>>
>>> Customer service tells us we do not have a Windows Live Mobile Account and
>>> kep telling us to:
>>>
>>> 1. Start Windows Live Messenger.
>>> 2. On the Tools menu, click Options.
>>> 3. In the Options dialog box, click Phone, and then click Mobile Settings.
>>> 4. Follow the instructions to sign up for a Windows Live Mobile account.
>>>
>>> Then they tell us to:
>>>
>>> 1. Start Windows Live Messenger.
>>> 2. On the Tools menu, click Options.
>>> 3. In the Options dialog box, click Phone.
>>> 4. Click the Allow people on my contact list to send messages to my mobile
>>> device check box.
>>>
>>> We do this over, and over, and over, and over and every time the option to
>>> select "allow people on my contacts list to send messages to my mobile
>>> device" is grayed out.
>>>
>>> We e-mail Customer support back, get a new person and the vicious cycle
>>> starts over and over.
>>>
>>> "Jonathan Kay [MVP]" <> wrote in message
>>> news:9791FE0C-B720-421D-9072-...


>>>> On Tuesday, September 04, 2007 10:24 PM bonbo wrote:

>>>> Did you ever get this problem figured out? Im having that problem now.
>>>>
>>>> "r042wal" wrote:


>>>> Submitted via EggHeadCafe - Software Developer Portal of Choice
>>>> Mocking WCF Services Using Moq
>>>> http://www.eggheadcafe.com/tutorials...using-moq.aspx

I'm guessing this has been an issue for about a year now with no way to fix it. I did what I've read everywhere about restarting computer, etc. This is another phone I signed up for this on MSN Messenger and it's the same deal, no one can send messages to my cell phone.. WHY? Where did that person go from Microsoft that left the first message? I've been on the MSN website with no advice for this anywhere. Why can't this be fixed?? I'm not online that much but at night and this is a serious issue needing fixed so I can keep in contact all day, not just when I'm online.. HELP!!

> On Friday, May 25, 2007 12:04 PM r042wal wrote:

> In Windows Live Messenger I have a Windows mobile account set up with Bell
> Mobility. I have received the confirmation SMS message and replied, I can
> log in to my Live account and my Live Mobile account.
>
> People can not send message to me. In Tools - Options - Phone I can't check
> of the box "Allow people on my contacts list to send messages to my mobile
> device" because it is greyed out.
>
> I have tried deleting my mobile account and creating a new one. I have
> e-mailed Live Messsenger tech support an dthey have been no help whatsoever.
>
> Any suggestions?


>> On Friday, May 25, 2007 9:43 PM Jonathan Kay [MVP] wrote:

>> Greetings,
>>
>> Exactly how long have you waited? Sometimes the settings from mobile to Messenger will take
>> several days to appear.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>> "r042wal" <> wrote in message
>> news:83F402B0-C18B-4C5F-94E4-...


>>> On Saturday, May 26, 2007 6:00 AM r042wal wrote:

>>> It's been weeks. We have one other account in our household with Windows
>>> Live Messenger that works fine on another cellular number, same service
>>> provider.
>>>
>>> Customer service tells us we do not have a Windows Live Mobile Account and
>>> kep telling us to:
>>>
>>> 1. Start Windows Live Messenger.
>>> 2. On the Tools menu, click Options.
>>> 3. In the Options dialog box, click Phone, and then click Mobile Settings.
>>> 4. Follow the instructions to sign up for a Windows Live Mobile account.
>>>
>>> Then they tell us to:
>>>
>>> 1. Start Windows Live Messenger.
>>> 2. On the Tools menu, click Options.
>>> 3. In the Options dialog box, click Phone.
>>> 4. Click the Allow people on my contact list to send messages to my mobile
>>> device check box.
>>>
>>> We do this over, and over, and over, and over and every time the option to
>>> select "allow people on my contacts list to send messages to my mobile
>>> device" is grayed out.
>>>
>>> We e-mail Customer support back, get a new person and the vicious cycle
>>> starts over and over.
>>>
>>> "Jonathan Kay [MVP]" <> wrote in message
>>> news:9791FE0C-B720-421D-9072-...


>>>> On Tuesday, September 04, 2007 10:24 PM bonbo wrote:

>>>> Did you ever get this problem figured out? Im having that problem now.
>>>>
>>>> "r042wal" wrote:


>>>>> On Friday, September 17, 2010 7:39 AM Nahil Khalife wrote:

>>>>> Hi,
>>>>>
>>>>>
>>>>>
>>>>> I am having the same problem.
>>>>>
>>>>> I was able to receive messages to my mobile and reply back just fine. I didnt change any settings. Its been like that for a while, and the "Allow people on my contact list to send me messages to my mobile" is still grayed out.... Please we all need help solving this issue!!!
>>>>>
>>>>>
>>>>>
>>>>> I need this so bad to stay in touch with my family overseas. Please reply asap.
>>>>>
>>>>>
>>>>>
>>>>> Thanks a lot.
>>>>>
>>>>> Nahil


>>>>> Submitted via EggHeadCafe - Software Developer Portal of Choice
>>>>> Autocorrelation method in C# for signal analysis
>>>>> http://www.eggheadcafe.com/tutorials...-analysis.aspx

I'm guessing this has been an issue for about a year now with no way to fix it. I did what I've read everywhere about restarting computer, etc. This is another phone I signed up for this on MSN Messenger and it's the same deal, no one can send messages to my cell phone.. WHY? Where did that person go from Microsoft that left the first message? I've been on the MSN website with no advice for this anywhere. Why can't this be fixed?? I'm not online that much but at night and this is a serious issue needing fixed so I can keep in contact all day, not just when I'm online.. HELP!!


> On Friday, May 25, 2007 12:04 PM r042wal wrote:

> In Windows Live Messenger I have a Windows mobile account set up with Bell
> Mobility. I have received the confirmation SMS message and replied, I can
> log in to my Live account and my Live Mobile account.
>
> People can not send message to me. In Tools - Options - Phone I can't check
> of the box "Allow people on my contacts list to send messages to my mobile
> device" because it is greyed out.
>
> I have tried deleting my mobile account and creating a new one. I have
> e-mailed Live Messsenger tech support an dthey have been no help whatsoever.
>
> Any suggestions?


>> On Friday, May 25, 2007 9:43 PM Jonathan Kay [MVP] wrote:

>> Greetings,
>>
>> Exactly how long have you waited? Sometimes the settings from mobile to Messenger will take
>> several days to appear.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>> "r042wal" <> wrote in message
>> news:83F402B0-C18B-4C5F-94E4-...


>>> On Saturday, May 26, 2007 6:00 AM r042wal wrote:

>>> It's been weeks. We have one other account in our household with Windows
>>> Live Messenger that works fine on another cellular number, same service
>>> provider.
>>>
>>> Customer service tells us we do not have a Windows Live Mobile Account and
>>> kep telling us to:
>>>
>>> 1. Start Windows Live Messenger.
>>> 2. On the Tools menu, click Options.
>>> 3. In the Options dialog box, click Phone, and then click Mobile Settings.
>>> 4. Follow the instructions to sign up for a Windows Live Mobile account.
>>>
>>> Then they tell us to:
>>>
>>> 1. Start Windows Live Messenger.
>>> 2. On the Tools menu, click Options.
>>> 3. In the Options dialog box, click Phone.
>>> 4. Click the Allow people on my contact list to send messages to my mobile
>>> device check box.
>>>
>>> We do this over, and over, and over, and over and every time the option to
>>> select "allow people on my contacts list to send messages to my mobile
>>> device" is grayed out.
>>>
>>> We e-mail Customer support back, get a new person and the vicious cycle
>>> starts over and over.
>>>
>>> "Jonathan Kay [MVP]" <> wrote in message
>>> news:9791FE0C-B720-421D-9072-...


>>>> On Tuesday, September 04, 2007 10:24 PM bonbo wrote:

>>>> Did you ever get this problem figured out? Im having that problem now.
>>>>
>>>> "r042wal" wrote:


>>>>> On Friday, September 17, 2010 7:39 AM Nahil Khalife wrote:

>>>>> Hi,
>>>>>
>>>>>
>>>>>
>>>>> I am having the same problem.
>>>>>
>>>>> I was able to receive messages to my mobile and reply back just fine. I didnt change any settings. Its been like that for a while, and the "Allow people on my contact list to send me messages to my mobile" is still grayed out.... Please we all need help solving this issue!!!
>>>>>
>>>>>
>>>>>
>>>>> I need this so bad to stay in touch with my family overseas. Please reply asap.
>>>>>
>>>>>
>>>>>
>>>>> Thanks a lot.
>>>>>
>>>>> Nahil


>>>>>> On Friday, September 24, 2010 6:46 AM James O. wrote:

>>>>>> I'm guessing this has been an issue for about a year now with no way to fix it. I did what I've read everywhere about restarting computer, etc. This is another phone I signed up for this on MSN Messenger and it's the same deal, no one can send messages to my cell phone.. WHY? Where did that person go from Microsoft that left the first message? I've been on the MSN website with no advice for this anywhere. Why can't this be fixed?? I'm not online that much but at night and this is a serious issue needing fixed so I can keep in contact all day, not just when I'm online.. HELP!!


>>>>>> Submitted via EggHeadCafe - Software Developer Portal of Choice
>>>>>> Auto-Generate Code for LINQ to SQL Repository Pattern using T4
>>>>>> http://www.eggheadcafe.com/tutorials...-using-t4.aspx

I'm guessing this has been an issue for about a year now with no way to fix it. I did what I've read everywhere about restarting computer, etc. This is another phone I signed up for this on MSN Messenger and it's the same deal, no one can send messages to my cell phone.. WHY? Where did that person go from Microsoft that left the first message? I've been on the MSN website with no advice for this anywhere. Why can't this be fixed?? I'm not online that much but at night and this is a serious issue needing fixed so I can keep in contact all day, not just when I'm online.. HELP!!

> On Friday, May 25, 2007 12:04 PM r042wal wrote:

> In Windows Live Messenger I have a Windows mobile account set up with Bell
> Mobility. I have received the confirmation SMS message and replied, I can
> log in to my Live account and my Live Mobile account.
>
> People can not send message to me. In Tools - Options - Phone I can't check
> of the box "Allow people on my contacts list to send messages to my mobile
> device" because it is greyed out.
>
> I have tried deleting my mobile account and creating a new one. I have
> e-mailed Live Messsenger tech support an dthey have been no help whatsoever.
>
> Any suggestions?


>> On Friday, May 25, 2007 9:43 PM Jonathan Kay [MVP] wrote:

>> Greetings,
>>
>> Exactly how long have you waited? Sometimes the settings from mobile to Messenger will take
>> several days to appear.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>> "r042wal" <> wrote in message
>> news:83F402B0-C18B-4C5F-94E4-...


>>> On Saturday, May 26, 2007 6:00 AM r042wal wrote:

>>> It's been weeks. We have one other account in our household with Windows
>>> Live Messenger that works fine on another cellular number, same service
>>> provider.
>>>
>>> Customer service tells us we do not have a Windows Live Mobile Account and
>>> kep telling us to:
>>>
>>> 1. Start Windows Live Messenger.
>>> 2. On the Tools menu, click Options.
>>> 3. In the Options dialog box, click Phone, and then click Mobile Settings.
>>> 4. Follow the instructions to sign up for a Windows Live Mobile account.
>>>
>>> Then they tell us to:
>>>
>>> 1. Start Windows Live Messenger.
>>> 2. On the Tools menu, click Options.
>>> 3. In the Options dialog box, click Phone.
>>> 4. Click the Allow people on my contact list to send messages to my mobile
>>> device check box.
>>>
>>> We do this over, and over, and over, and over and every time the option to
>>> select "allow people on my contacts list to send messages to my mobile
>>> device" is grayed out.
>>>
>>> We e-mail Customer support back, get a new person and the vicious cycle
>>> starts over and over.
>>>
>>> "Jonathan Kay [MVP]" <> wrote in message
>>> news:9791FE0C-B720-421D-9072-...


>>>> On Tuesday, September 04, 2007 10:24 PM bonbo wrote:

>>>> Did you ever get this problem figured out? Im having that problem now.
>>>>
>>>> "r042wal" wrote:


>>>>> On Friday, September 17, 2010 7:39 AM Nahil Khalife wrote:

>>>>> Hi,
>>>>>
>>>>>
>>>>>
>>>>> I am having the same problem.
>>>>>
>>>>> I was able to receive messages to my mobile and reply back just fine. I didnt change any settings. Its been like that for a while, and the "Allow people on my contact list to send me messages to my mobile" is still grayed out.... Please we all need help solving this issue!!!
>>>>>
>>>>>
>>>>>
>>>>> I need this so bad to stay in touch with my family overseas. Please reply asap.
>>>>>
>>>>>
>>>>>
>>>>> Thanks a lot.
>>>>>
>>>>> Nahil


>>>>>> On Friday, September 24, 2010 6:46 AM James O. wrote:

>>>>>> I'm guessing this has been an issue for about a year now with no way to fix it. I did what I've read everywhere about restarting computer, etc. This is another phone I signed up for this on MSN Messenger and it's the same deal, no one can send messages to my cell phone.. WHY? Where did that person go from Microsoft that left the first message? I've been on the MSN website with no advice for this anywhere. Why can't this be fixed?? I'm not online that much but at night and this is a serious issue needing fixed so I can keep in contact all day, not just when I'm online.. HELP!!


>>>>>>> On Friday, September 24, 2010 6:48 AM James O. wrote:

>>>>>>> I'm guessing this has been an issue for about a year now with no way to fix it. I did what I've read everywhere about restarting computer, etc. This is another phone I signed up for this on MSN Messenger and it's the same deal, no one can send messages to my cell phone.. WHY? Where did that person go from Microsoft that left the first message? I've been on the MSN website with no advice for this anywhere. Why can't this be fixed?? I'm not online that much but at night and this is a serious issue needing fixed so I can keep in contact all day, not just when I'm online.. HELP!!


>>>>>>> Submitted via EggHeadCafe - Software Developer Portal of Choice
>>>>>>> Simple .NET HEX PixelColor Utility
>>>>>>> http://www.eggheadcafe.com/tutorials...r-utility.aspx