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I am having trouble using windows update

 
 
Omar
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      12-03-2004
When I go the windows update web page I get the following message:
----------
[Error number: 0x80072F78]
Windows Update has encountered an error and cannot display the requested
page. You may find the following resources helpful in resolving the problem:
---------

So I am not able to update my XP SP1 to XP SP2.

Please help.

 
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Torgeir Bakken \(MVP\)
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      12-03-2004
Omar wrote:

> When I go the windows update web page I get the following message:
> ----------
> [Error number: 0x80072F78]
> Windows Update has encountered an error and cannot display the requested
> page. You may find the following resources helpful in resolving the problem:
> ---------

Hi

Rename (or just delete) the SoftwareDistribution folder and
see if it helps.

You can use the procedure described here:

http://v5.windowsupdate.microsoft.co...cleid=21&ln=en

Note that a side effect of renaming or deleting the SoftwareDistribution
folder is that you lose your WU v5 History listing (not critical).

(later on, you can just delete the renamed SoftwareDistribution
folder)


If you are behind a ISA server, this one might be relevant also:

You experience problems when you access the Windows Update Version 5
Web site through a server that is running ISA Server
http://support.microsoft.com/?id=885819

and

XP Windows Update Error 0x8024402C / 0x80072f78 when behind a
Microsoft ISA server
http://www.electrosonics.net/technot...0x8024402C.htm



--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx
 
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MarkV
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      05-11-2005
I have been Having the same problem. All you need to do is stop the
"Automatic Updates service and then go to the Windows update website and it
works. I have tried all the other post above ond only this seemed to work

"Omar" wrote:

> When I go the windows update web page I get the following message:
> ----------
> [Error number: 0x80072F78]
> Windows Update has encountered an error and cannot display the requested
> page. You may find the following resources helpful in resolving the problem:
> ---------
>
> So I am not able to update my XP SP1 to XP SP2.
>
> Please help.
>

 
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