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Annoying Tray Icon!

 
 
Quentin
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Posts: n/a

 
      11-04-2004
Hey folks,

I'm getting the yellow exclamation mark shield tray icon with a message that
says "there are new updates ready to install. Click here to install." but
when I click the icon, it disappears and does nothing. I know it does
nothing because 10 seconds later is reappears and tells me the same thing.
It's so annoying, I really want to fix this problem, it's driving me crazy!

Any ideas where to look, who to talk to???

Quentin.


 
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Zeb Mullen [MSFT]
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      11-04-2004
Please try rebooting the machine and then see if the problem goes away.
There is a known bug we already have fixed in the latest version of the
client that will be releasing soon to fix this issue.

thanks

--
Zeb Mullen
Microsoft Corporation
Windows Update Services

======================
This posting is provided "AS IS" with no warranties, and confers no rights.
======================

"Quentin" <> wrote in message
news:%...
> Hey folks,
>
> I'm getting the yellow exclamation mark shield tray icon with a message
> that says "there are new updates ready to install. Click here to install."
> but when I click the icon, it disappears and does nothing. I know it does
> nothing because 10 seconds later is reappears and tells me the same thing.
> It's so annoying, I really want to fix this problem, it's driving me
> crazy!
>
> Any ideas where to look, who to talk to???
>
> Quentin.
>
>



 
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Robert Aldwinckle
Guest
Posts: n/a

 
      11-06-2004
"Quentin" <> wrote in message
news:%...
> Hey folks,
>
> I'm getting the yellow exclamation mark shield tray icon with a
> message that says "there are new updates ready to install. Click
> here to install." but when I click the icon, it disappears and does
> nothing. I know it does nothing because 10 seconds later is
> reappears and tells me the same thing. It's so annoying,
> I really want to fix this problem, it's driving me crazy!
>
> Any ideas where to look, who to talk to???



Check in Task Manager's Processes tab.
Is there a wuauclt.exe still running?
If so take note of its PID; then look for messages
in WindowsUpdate.log generated by that PID.

Please let us know what you find out even if the messages
explain your symptom.


Good luck

Robert Aldwinckle
--


>
> Quentin.
>
>




 
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