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Engel
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Hello Sandgroper,
Run this diagnose test, <http://www.microsoft.com/genuine/diag/> follow the links http://www.microsoft.com/communities...a-49849a06e919 I hope this post is helpful. Let us know how it works ºut. - -- --- "Sandgroper" wrote: > Hi people , > > I another one that is unable to install MS updates of the web site. > > I am running XP Pro SP2 and I only do updates occasionally , and yesterday > I needed to do a update for a daylight saving patch and I also decided to > install the high priority updates as well. > And I couldn't do any of the updates , I had managed to download all the > updates , but I just can't install them ! > From what I have read /told , I followed ALL the steps in this KB article : > > http://support.microsoft.com/kb/822798 > > But not one of these methods worked. > > What is actually happening is that I am unable to install any of the updates > that I have already downloaded , the only updates that I can install are the > ones that I have not downloaded and are still on the update web site . > > I want to be able to remove the downloaded updates ( not installed ) that I > have on my computer so that I can start fresh again to do the updates. > > Does anybody know how I can remove these downloaded updates that haven't > been installed yet ? > > Thanks. > > > -- > ------------------------------------------------------------------------------------------------------------------ > True Multitasking is having three computers and a chair with wheels. > > > Sandgroper > ------------------------------------ > Remove KNICKERS to Email > > > > > |
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Sandgroper
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Hi people ,
I another one that is unable to install MS updates of the web site. I am running XP Pro SP2 and I only do updates occasionally , and yesterday I needed to do a update for a daylight saving patch and I also decided to install the high priority updates as well. And I couldn't do any of the updates , I had managed to download all the updates , but I just can't install them ! From what I have read /told , I followed ALL the steps in this KB article : http://support.microsoft.com/kb/822798 But not one of these methods worked. What is actually happening is that I am unable to install any of the updates that I have already downloaded , the only updates that I can install are the ones that I have not downloaded and are still on the update web site . I want to be able to remove the downloaded updates ( not installed ) that I have on my computer so that I can start fresh again to do the updates. Does anybody know how I can remove these downloaded updates that haven't been installed yet ? Thanks. -- ------------------------------------------------------------------------------------------------------------------ True Multitasking is having three computers and a chair with wheels. Sandgroper ------------------------------------ Remove KNICKERS to Email |
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Sandgroper
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"Engel" <> wrote in message news:C1A9C0C4-8E88-48B4-9605-... > Hello Sandgroper, > > Run this diagnose test, <http://www.microsoft.com/genuine/diag/> > > follow the links > http://www.microsoft.com/communities...a-49849a06e919 > > I hope this post is helpful. > > Let us know how it works ºut. > - -- --- Thanks for your reply. I followed your first link and did the diagnostic , installed a few things .... etc and all the boxes came up as "Passed". But when I tried to do the update , I still got the same problem , it just won't install the already 10 downloaded packages. Even tried to re-boot the system , still no go. What I need to do is to remove these 10 downloaded packages from my system so that I can do run the update again and install the package from the update web site. Do you know how to remove these downloaded packages that are sitting there waiting to be installed. Thanks. -- ------------------------------------------------------------------------------------------------------------------ True Multitasking is having three computers and a chair with wheels. Sandgroper ------------------------------------ Remove KNICKERS to Email |
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Shenan Stanley
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Sandgroper wrote:
> I another one that is unable to install MS updates of the web site. > > I am running XP Pro SP2 and I only do updates occasionally , and > yesterday I needed to do a update for a daylight saving patch and I > also decided to install the high priority updates as well. > And I couldn't do any of the updates , I had managed to download > all the updates , but I just can't install them ! > From what I have read /told , I followed ALL the steps in this KB > article : > http://support.microsoft.com/kb/822798 > > But not one of these methods worked. > > What is actually happening is that I am unable to install any of > the updates that I have already downloaded , the only updates that > I can install are the ones that I have not downloaded and are still > on the update web site . > I want to be able to remove the downloaded updates ( not installed > ) that I have on my computer so that I can start fresh again to do > the updates. > Does anybody know how I can remove these downloaded updates that > haven't been installed yet ? Updates are not installed successfully from Windows Update, from Microsoft Update, or by using Automatic Updates after you repair a Windows XP installation http://support.microsoft.com/kb/943144 Doesn't help? Get Dial-a-Fix: http://wiki.djlizard.net/Dial-a-fix Use its options to fix: - Windows Installer - Windows Update - All the Registration Center options. Turn off the "Empty System32\Catroot 2" Do NOT do "Flush SoftwareDistribution". Then click "GO" and wait until it is done... Reboot will be needed. - Download/Install Windows Update v3. http://download.windowsupdate.com/Wi...gent30-x86.exe (You *may* need to install it using the command line switch "/wuforce" right after the reboot - immediately after logging in.) - Download/Install the 927891 patch. http://www.microsoft.com/downloads/d...9-404327772E5A - Reboot. - Visit http://windowsupdate.microsoft.com/ and scan for/install updates. - Come back and let us know how things went! -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
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Sandgroper
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"Shenan Stanley" <> wrote in message news:... > Updates are not installed successfully from Windows Update, > from Microsoft Update, or by using Automatic Updates after > you repair a Windows XP installation > http://support.microsoft.com/kb/943144 > > Doesn't help? Have tried that method twice and it won't work > Get Dial-a-Fix: > http://wiki.djlizard.net/Dial-a-fix > > Use its options to fix: > - Windows Installer > - Windows Update > - All the Registration Center options. > > Turn off the "Empty System32\Catroot 2" > Do NOT do "Flush SoftwareDistribution". > > Then click "GO" and wait until it is done... Reboot will be needed. > Tried that as well 3 times and still won't fix the problem , I ended up flushing the SoftwareDistributation on my last attempt. The closest I have got is to be able to redownload the updates , but they still failed to install. > - Download/Install Windows Update v3. > > http://download.windowsupdate.com/Wi...gent30-x86.exe > (You *may* need to install it using the command line switch "/wuforce" > right after the reboot - immediately after logging in.) This too I installed and rebooted and I still can't install any updates . > > - Download/Install the 927891 patch. > http://www.microsoft.com/downloads/d...9-404327772E5A I tried to install this patch both by double clicking on it an through the Run box and it wouldn't install , I kept getting the error message of : "Setup could not verify the integrity of the file Update.inf . Make sure Cryptographic Services is running" Cryptographic services are running I have started and stopped it about 5 times so far. This is the first original message that I actually got when I tried to install the downloaded package KB 933360 , which is a update for daylight savings and after that , when I tried to do any updates , I just wouldn't work and kept getting all these error messages. > > - Reboot. Did that and still it is no good. > > - Visit http://windowsupdate.microsoft.com/ and scan for/install updates. > > - Come back and let us know how things went! > Did that , I can scan for updates and it will list them but they just won't install. I keep getting the error code of : 0x8007F0DA I have also add these sites to the Trusted Web Site in the Security Tab as suggested in one article that I have read : http://*.update.microsoft.com https://*.update.microsoft.com http://download.windowsupdate.com Have checked the all the Certificates in the Trusted Root Certification Authority in the Content Tab and I have gone through 8 out of the 10 methods described in this article. http://support.microsoft.com/kb/822798 I have got all these problems simply because I wanted to install a daylight savings update . I live in Western Australia and last year , 2006 , daylight savings was introduced AGAIN for ANOTHER trial period and I installed the MS daylight savings patch and after the daylight savings finished , I remove it and then reinstalled it the other day when the time zone changed back to daylight savings time and this is where I started getting this problem of being unable to install any updates. I have tried just about everything that I found searching the MS web sites and the KB , so I am stuffed if I know how to fix this problem. Have you got any other suggestions > Thanks for all your help. -- ------------------------------------------------------------------------------------------------------------------ True Multitasking is having three computers and a chair with wheels. Sandgroper ------------------------------------ Remove KNICKERS to Email |
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PA Bear
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EDIT: You didn't tell us the whole story here! See
http://groups.google.com/group/micro...5e6d03decbfcf7 --------------------------------- Are the updates in question not offered at Windows/Microsoft Update website (possibly as Hidden updates)? > I want to be able to remove the downloaded updates ( not installed ) that > I > have on my computer so that I can start fresh again to do the updates. See Method 10 in http://support.microsoft.com/kb/822798 > In Step 4, don't empty the contents of %system%\Windows\SoftwareDistribution folder, delete the folder itself > now do Steps #6 and #7. ===================================== How to troubleshoot Windows Update, Microsoft Update, and Windows Server Update Services installation issues: http://support.microsoft.com/?kbid=906602 Start a free Windows Update support incident request: https://support.microsoft.com/oas/de...spx?gprid=6527 Support for Windows Update: http://support.microsoft.com/gp/wusupport Tip: Temporarily disable real-time protection by your anti-virus and/or anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting to install the update(s). 1. See the "Need more help? Tell us what problem you are having" section of http://support.microsoft.com/?scid=ph;en-us;6527 2. You cannot install some updates or programs http://support.microsoft.com/default...b;en-us;822798 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors associated with the download/install. How to read the Windowsupdate.log file http://support.microsoft.com/kb/902093 3b. Compare errors to those listed here: http://www.bleepingcomputer.com/blog...showentry=1122 and/or go to http://windowsupdate.microsoft.com > click on Help and Support link in left pane > Solve problems on your own. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ Sandgroper wrote: > Hi people , > > I another one that is unable to install MS updates of the web site. > > I am running XP Pro SP2 and I only do updates occasionally , and > yesterday > I needed to do a update for a daylight saving patch and I also decided to > install the high priority updates as well. > And I couldn't do any of the updates , I had managed to download all the > updates , but I just can't install them ! > From what I have read /told , I followed ALL the steps in this KB article > : > > http://support.microsoft.com/kb/822798 > > But not one of these methods worked. > > What is actually happening is that I am unable to install any of the > updates > that I have already downloaded , the only updates that I can install are > the > ones that I have not downloaded and are still on the update web site . > > I want to be able to remove the downloaded updates ( not installed ) that > I > have on my computer so that I can start fresh again to do the updates. > > Does anybody know how I can remove these downloaded updates that haven't > been installed yet ? > > Thanks. |
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Sandgroper
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"PA Bear" <> wrote in message news:... > EDIT: You didn't tell us the whole story here! See > http://groups.google.com/group/micro...5e6d03decbfcf7 > --------------------------------- > Are the updates in question not offered at Windows/Microsoft Update > website > (possibly as Hidden updates)? The updates that are offered are 7 security updates and 3 XP updates , including the original one that I wanted (KB933360) which is a daylight savings patch. Update for Windows XP (KB938828) Security Update for Windows XP (KB921503) Security Update for Windows XP (KB938829) Security Update for Windows Media Player 9 (KB936782) Security Update for Windows XP (KB938127) Update for Windows XP (KB933360) Security Update for Windows XP (KB936021) Security Update for Outlook Express for Windows XP (KB941202) Cumulative Security Update for Internet Explorer 6 for Windows XP (KB939653) > >> I want to be able to remove the downloaded updates ( not installed ) >> that >> I >> have on my computer so that I can start fresh again to do the updates. > > See Method 10 in http://support.microsoft.com/kb/822798 > In Step 4, don't > empty the contents of %system%\Windows\SoftwareDistribution folder, delete > the folder itself > now do Steps #6 and #7. > > ===================================== I tried method 10 that you have suggested , I was able to re-download the updates but they failed to install. I also disabled my anti -virus software , which I have been doing for the last day or so when trying to do the updates. > > How to troubleshoot Windows Update, Microsoft Update, and Windows Server > Update Services installation issues: > http://support.microsoft.com/?kbid=906602 > > Start a free Windows Update support incident request: > https://support.microsoft.com/oas/de...spx?gprid=6527 > > Support for Windows Update: > http://support.microsoft.com/gp/wusupport > > Tip: Temporarily disable real-time protection by your anti-virus and/or > anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG > Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting > to install the update(s). Did that. > > 1. See the "Need more help? Tell us what problem you are having" section > of > http://support.microsoft.com/?scid=ph;en-us;6527 > > 2. You cannot install some updates or programs > http://support.microsoft.com/default...b;en-us;822798 > > 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors > associated with the download/install. Here is some of the errors that I am getting in the log file , this is the start of the updates . --------------------------------------------------------------------------------------- 2007-10-30 21:27:32:637 388 260 PT +++++++++++ PT: Synchronizing server updates +++++++++++ 2007-10-30 21:27:32:637 388 260 PT + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://www.update.microsoft.com/v6/...ce/client.asmx 2007-10-30 21:27:40:588 388 260 PT WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200 2007-10-30 21:27:40:588 388 260 PT WARNING: SOAP Fault: 0x00012c 2007-10-30 21:27:40:588 388 260 PT WARNING: faultstring:Fault occurred 2007-10-30 21:27:40:588 388 260 PT WARNING: ErrorCode:ConfigChanged(2) 2007-10-30 21:27:40:588 388 260 PT WARNING: Message null)2007-10-30 21:27:40:588 388 260 PT WARNING: Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates" 2007-10-30 21:27:40:588 388 260 PT WARNING: ID:e61ed5f2-bed3-432b-8dbc-1475099bd527 2007-10-30 21:27:40:909 388 260 PT WARNING: PTWarn: Anonymous plug-in skipped for WU 2007-10-30 21:27:42:781 388 260 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab: 2007-10-30 21:27:42:811 388 260 Misc Microsoft signed: Yes 2007-10-30 21:27:42:891 388 260 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab: 2007-10-30 21:27:42:911 388 260 Misc Microsoft signed: Yes 20 ------------------------------------------------------------- Here is the event log for attmpting to install one of the update package. 2007-10-30 21:29:57:845 3328 d78 Handler : Updates to install = 1 2007-10-30 21:29:57:845 3328 d78 Handler : Installing update {08123A3C-C7FD-43A4-A4CE-80089B1267DF}.100 2007-10-30 21:29:57:845 3328 dec Handler Installing with parameters=-q -z -er, sandbox=C:\WINDOWS\SoftwareDistribution\Download\4 4d74c37f0595a363bcec5e9229d8564. 2007-10-30 21:30:06:478 3328 dec Handler Install completed with 0x8007f0da. 2007-10-30 21:30:06:478 3328 d78 Handler FATAL: UH: 0x8007f0da: InstallOrUninstallThread failed in CUHWindowsPatchHandler::HandleSingleUpdate 2007-10-30 21:30:06:478 3328 d78 Handler : WARNING: Install completed: result type = 0x0, installer error = True, error = 0x8007f0da, disabled until reboot = No, reboot required = No 2007-10-30 21:30:06:478 3328 d78 Handler FATAL: UH: 0x8024200b: HandleSingleUpdate failed in CUHWindowsPatchHandler::HandleMultipleUpdates 2007-10-30 21:30:06:478 3328 d78 Handler ::::::::: 2007-10-30 21:30:06:478 3328 d78 Handler :: END :: Handler: Windows Patch Install 2007-10-30 21:30:06:478 3328 d78 Handler ::::::::::::: 2007-10-30 21:30:06:498 388 a24 DnldMgr Preparing update for install, updateId = {0DA009CC-8C0B-4346-9786-C1BC5153898C}.103. 2007-10-30 21:30:06:508 3328 fc8 Handler ::::::::::::: 2007-10-30 21:30:06:508 3328 fc8 Handler :: START :: Handler: Windows Patch Install 2 ---------------------------------------------------------------- Generally , I have tried just about everything mentioned in all the links people have mentioned , I have also rechecked everything else and I have added the MS updates sites to "Trusted Sites" , enabled cookies for microsoft.com and windows.update.com Also it is not a MTU problem when downloading because my other secondary XP Pro machine that is connected to the same router has no problems in updating and I have switched on /off my firewall without any noticable results. I have not installed any new programs nor have I had any problems lately with XP. I have tried everything that everybody has suggested and I am still unable to fix the problem , I have never seed a problem likt it. Have you got any other suggestions ? Thanks. -- ------------------------------------------------------------------------------------------------------------------ True Multitasking is having three computers and a chair with wheels. Sandgroper ------------------------------------ Remove KNICKERS to Email |
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PA Bear
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Please quote the entire message to which you're replying.
You omitted: > 3b. Compare errors to those listed here: > http://www.bleepingcomputer.com/blog...showentry=1122 > and/or go to http://windowsupdate.microsoft.com > click on Help and > Support > link in left pane > Solve problems on your own. Did you look for the 0x8007F0DA error (which you didn't mention in your first post to /this/ newsgroup) at either of the pages above? Are the updates offered at and are you able to install them via http://windowsupdate.microsoft.com (i.e., not via Automatic Updates)? Have you considered opening a free support incident? (Did I mention the support is free?!) Start a free Windows Update support incident request: https://support.microsoft.com/oas/de...spx?gprid=6527 Support for Windows Update: http://support.microsoft.com/gp/wusupport Customers in the U.S. and Canada can receive technical support from Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB931678). In other countries, see http://support.microsoft.com/default...r=securityhome > "No-Charge Support...for virus and other security-related" issues in right-hand menu for localized contact information. For more information about how to contact Microsoft for support issues, visit the International Support Web site: https://support.microsoft.com/common/international.aspx -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ Sandgroper wrote: > "PA Bear" <> wrote in message > news:... >> EDIT: You didn't tell us the whole story here! See >> http://groups.google.com/group/micro...5e6d03decbfcf7 >> --------------------------------- >> Are the updates in question not offered at Windows/Microsoft Update >> website >> (possibly as Hidden updates)? > > The updates that are offered are 7 security updates and 3 XP updates , > including the original one that I wanted (KB933360) which is a daylight > savings patch. > > Update for Windows XP (KB938828) > Security Update for Windows XP (KB921503) > Security Update for Windows XP (KB938829) > Security Update for Windows Media Player 9 (KB936782) > Security Update for Windows XP (KB938127) > Update for Windows XP (KB933360) > Security Update for Windows XP (KB936021) > Security Update for Outlook Express for Windows XP (KB941202) > Cumulative Security Update for Internet Explorer 6 for Windows XP > (KB939653) > >> >>> I want to be able to remove the downloaded updates ( not installed ) >>> that >>> I >>> have on my computer so that I can start fresh again to do the updates. >> >> See Method 10 in http://support.microsoft.com/kb/822798 > In Step 4, >> don't >> empty the contents of %system%\Windows\SoftwareDistribution folder, >> delete >> the folder itself > now do Steps #6 and #7. >> >> ===================================== > I tried method 10 that you have suggested , I was able to re-download the > updates but they failed to > install. > I also disabled my anti -virus software , which I have been doing for the > last day or so when trying to do the updates. > >> >> How to troubleshoot Windows Update, Microsoft Update, and Windows Server >> Update Services installation issues: >> http://support.microsoft.com/?kbid=906602 >> >> Start a free Windows Update support incident request: >> https://support.microsoft.com/oas/de...spx?gprid=6527 >> >> Support for Windows Update: >> http://support.microsoft.com/gp/wusupport >> >> Tip: Temporarily disable real-time protection by your anti-virus and/or >> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG >> Anti-Spyware) and/or any third-party firewall (e.g., ZA) before >> attempting >> to install the update(s). > > Did that. > >> >> 1. See the "Need more help? Tell us what problem you are having" section >> of >> http://support.microsoft.com/?scid=ph;en-us;6527 >> >> 2. You cannot install some updates or programs >> http://support.microsoft.com/default...b;en-us;822798 >> >> 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors >> associated with the download/install. > > Here is some of the errors that I am getting in the log file , this is the > start of the updates . > --------------------------------------------------------------------------------------- > 2007-10-30 21:27:32:637 388 260 PT +++++++++++ PT: Synchronizing server > updates +++++++++++ > 2007-10-30 21:27:32:637 388 260 PT + ServiceId = > {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = > https://www.update.microsoft.com/v6/...ce/client.asmx > 2007-10-30 21:27:40:588 388 260 PT WARNING: SyncUpdates failure, error = > 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code > = > 200 > 2007-10-30 21:27:40:588 388 260 PT WARNING: SOAP Fault: 0x00012c > 2007-10-30 21:27:40:588 388 260 PT WARNING: faultstring:Fault > occurred > 2007-10-30 21:27:40:588 388 260 PT WARNING: > ErrorCode:ConfigChanged(2) > 2007-10-30 21:27:40:588 388 260 PT WARNING: Message null)> 2007-10-30 21:27:40:588 388 260 PT WARNING: > Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates" > 2007-10-30 21:27:40:588 388 260 PT WARNING: > ID:e61ed5f2-bed3-432b-8dbc-1475099bd527 > 2007-10-30 21:27:40:909 388 260 PT WARNING: PTWarn: Anonymous plug-in > skipped for WU > 2007-10-30 21:27:42:781 388 260 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab: > 2007-10-30 21:27:42:811 388 260 Misc Microsoft signed: Yes > 2007-10-30 21:27:42:891 388 260 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab: > 2007-10-30 21:27:42:911 388 260 Misc Microsoft signed: Yes > 20 > ------------------------------------------------------------- > Here is the event log for attmpting to install one of the update package. > > 2007-10-30 21:29:57:845 3328 d78 Handler : Updates to install = 1 > 2007-10-30 21:29:57:845 3328 d78 Handler : Installing update > {08123A3C-C7FD-43A4-A4CE-80089B1267DF}.100 > 2007-10-30 21:29:57:845 3328 dec Handler Installing with > parameters=-q -z -er, > sandbox=C:\WINDOWS\SoftwareDistribution\Download\4 4d74c37f0595a363bcec5e9229d8564. > 2007-10-30 21:30:06:478 3328 dec Handler Install completed with > 0x8007f0da. > 2007-10-30 21:30:06:478 3328 d78 Handler FATAL: UH: 0x8007f0da: > InstallOrUninstallThread failed in > CUHWindowsPatchHandler::HandleSingleUpdate > 2007-10-30 21:30:06:478 3328 d78 Handler : WARNING: Install completed: > result type = 0x0, installer error = True, error = 0x8007f0da, disabled > until reboot = No, reboot required = No > 2007-10-30 21:30:06:478 3328 d78 Handler FATAL: UH: 0x8024200b: > HandleSingleUpdate failed in CUHWindowsPatchHandler::HandleMultipleUpdates > 2007-10-30 21:30:06:478 3328 d78 Handler ::::::::: > 2007-10-30 21:30:06:478 3328 d78 Handler :: END :: Handler: Windows > Patch > Install > 2007-10-30 21:30:06:478 3328 d78 Handler ::::::::::::: > 2007-10-30 21:30:06:498 388 a24 DnldMgr Preparing update for install, > updateId = {0DA009CC-8C0B-4346-9786-C1BC5153898C}.103. > 2007-10-30 21:30:06:508 3328 fc8 Handler ::::::::::::: > 2007-10-30 21:30:06:508 3328 fc8 Handler :: START :: Handler: Windows > Patch > Install > 2 > ---------------------------------------------------------------- > Generally , I have tried just about everything mentioned in all the links > people have mentioned , I have also rechecked everything else and I have > added the MS updates sites to "Trusted Sites" , enabled cookies for > microsoft.com and windows.update.com > Also it is not a MTU problem when downloading because my other secondary > XP > Pro machine that is connected to the same router has no problems in > updating > and I have switched on /off my firewall without any noticable results. > > I have not installed any new programs nor have I had any problems lately > with XP. > > I have tried everything that everybody has suggested and I am still unable > to fix the problem , I have never seed a problem likt it. > > Have you got any other suggestions ? > > Thanks. |
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Sandgroper
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"PA Bear" <> wrote in message news:... Hi PA Bear Thanks for your response. I have top posted my reply so at to retain the entire Ng posting. I though I had posted Error Code : 0x8007F0DA in one of my replies in this Ng , looks like I didn't. I did compare the errors listed on bleepingcomputer.com and there was no entry for Error Code : 0x8007F0DA , I tried doing resolution 1 and resolution 2 and it didn't work . I have checked out all the other links that you have posted and none of them really can fix my problem. I have submitted a support incident to MS detailing my problem and the steps that I have taken to fix it along with all the log files that they have requested. So now I will have to wait for a reply. Thank you for all the time you have spent trying to fix my update problem. When I get an anwser and a fix for the update problem I will post it back in this Ng. -- ------------------------------------------------------------------------------------------------------------------ True Multitasking is having three computers and a chair with wheels. Sandgroper ------------------------------------ Remove KNICKERS to Email > Please quote the entire message to which you're replying. > > You omitted: > >> 3b. Compare errors to those listed here: >> http://www.bleepingcomputer.com/blog...showentry=1122 >> and/or go to http://windowsupdate.microsoft.com > click on Help and >> Support >> link in left pane > Solve problems on your own. > > Did you look for the 0x8007F0DA error (which you didn't mention in your > first post to /this/ newsgroup) at either of the pages above? > > Are the updates offered at and are you able to install them via > http://windowsupdate.microsoft.com (i.e., not via Automatic Updates)? > > Have you considered opening a free support incident? (Did I mention the > support is free?!) > > Start a free Windows Update support incident request: > https://support.microsoft.com/oas/de...spx?gprid=6527 > > Support for Windows Update: > http://support.microsoft.com/gp/wusupport > > Customers in the U.S. and Canada can receive technical support from > Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge > for support calls that are associated with security updates. When you > call, clearly state that your problem is related to a Security Update and > cite the update's KB number (e.g., KB931678). > > In other countries, see > http://support.microsoft.com/default...r=securityhome > "No-Charge > Support...for virus and other security-related" issues in right-hand menu > for localized contact information. > > For more information about how to contact Microsoft for support issues, > visit the International Support Web site: > https://support.microsoft.com/common/international.aspx > -- > ~Robear Dyer (PA Bear) > MS MVP-Windows (IE, OE, Security, Shell/User) > AumHa VSOP & Admin http://aumha.net > DTS-L http://dts-l.org/ > > > Sandgroper wrote: >> "PA Bear" <> wrote in message >> news:... >>> EDIT: You didn't tell us the whole story here! See >>> http://groups.google.com/group/micro...5e6d03decbfcf7 >>> --------------------------------- >>> Are the updates in question not offered at Windows/Microsoft Update >>> website >>> (possibly as Hidden updates)? >> >> The updates that are offered are 7 security updates and 3 XP updates , >> including the original one that I wanted (KB933360) which is a daylight >> savings patch. >> >> Update for Windows XP (KB938828) >> Security Update for Windows XP (KB921503) >> Security Update for Windows XP (KB938829) >> Security Update for Windows Media Player 9 (KB936782) >> Security Update for Windows XP (KB938127) >> Update for Windows XP (KB933360) >> Security Update for Windows XP (KB936021) >> Security Update for Outlook Express for Windows XP (KB941202) >> Cumulative Security Update for Internet Explorer 6 for Windows XP >> (KB939653) >> >>> >>>> I want to be able to remove the downloaded updates ( not installed ) >>>> that >>>> I >>>> have on my computer so that I can start fresh again to do the updates. >>> >>> See Method 10 in http://support.microsoft.com/kb/822798 > In Step 4, >>> don't >>> empty the contents of %system%\Windows\SoftwareDistribution folder, >>> delete >>> the folder itself > now do Steps #6 and #7. >>> >>> ===================================== >> I tried method 10 that you have suggested , I was able to re-download the >> updates but they failed to >> install. >> I also disabled my anti -virus software , which I have been doing for the >> last day or so when trying to do the updates. >> >>> >>> How to troubleshoot Windows Update, Microsoft Update, and Windows Server >>> Update Services installation issues: >>> http://support.microsoft.com/?kbid=906602 >>> >>> Start a free Windows Update support incident request: >>> https://support.microsoft.com/oas/de...spx?gprid=6527 >>> >>> Support for Windows Update: >>> http://support.microsoft.com/gp/wusupport >>> >>> Tip: Temporarily disable real-time protection by your anti-virus and/or >>> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG >>> Anti-Spyware) and/or any third-party firewall (e.g., ZA) before >>> attempting >>> to install the update(s). >> >> Did that. >> >>> >>> 1. See the "Need more help? Tell us what problem you are having" section >>> of >>> http://support.microsoft.com/?scid=ph;en-us;6527 >>> >>> 2. You cannot install some updates or programs >>> http://support.microsoft.com/default...b;en-us;822798 >>> >>> 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors >>> associated with the download/install. >> >> Here is some of the errors that I am getting in the log file , this is >> the >> start of the updates . >> --------------------------------------------------------------------------------------- >> 2007-10-30 21:27:32:637 388 260 PT +++++++++++ PT: Synchronizing server >> updates +++++++++++ >> 2007-10-30 21:27:32:637 388 260 PT + ServiceId = >> {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = >> https://www.update.microsoft.com/v6/...ce/client.asmx >> 2007-10-30 21:27:40:588 388 260 PT WARNING: SyncUpdates failure, error = >> 0x8024400D, soap client error = 7, soap error code = 300, HTTP status >> code = >> 200 >> 2007-10-30 21:27:40:588 388 260 PT WARNING: SOAP Fault: 0x00012c >> 2007-10-30 21:27:40:588 388 260 PT WARNING: faultstring:Fault >> occurred >> 2007-10-30 21:27:40:588 388 260 PT WARNING: ErrorCode:ConfigChanged(2) >> 2007-10-30 21:27:40:588 388 260 PT WARNING: Message null)>> 2007-10-30 21:27:40:588 388 260 PT WARNING: >> Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates" >> 2007-10-30 21:27:40:588 388 260 PT WARNING: >> ID:e61ed5f2-bed3-432b-8dbc-1475099bd527 >> 2007-10-30 21:27:40:909 388 260 PT WARNING: PTWarn: Anonymous plug-in >> skipped for WU >> 2007-10-30 21:27:42:781 388 260 Misc Validating signature for >> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab: >> 2007-10-30 21:27:42:811 388 260 Misc Microsoft signed: Yes >> 2007-10-30 21:27:42:891 388 260 Misc Validating signature for >> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab: >> 2007-10-30 21:27:42:911 388 260 Misc Microsoft signed: Yes >> 20 >> ------------------------------------------------------------- >> Here is the event log for attmpting to install one of the update package. >> >> 2007-10-30 21:29:57:845 3328 d78 Handler : Updates to install = 1 >> 2007-10-30 21:29:57:845 3328 d78 Handler : Installing update >> {08123A3C-C7FD-43A4-A4CE-80089B1267DF}.100 >> 2007-10-30 21:29:57:845 3328 dec Handler Installing with >> parameters=-q -z -er, >> sandbox=C:\WINDOWS\SoftwareDistribution\Download\4 4d74c37f0595a363bcec5e9229d8564. >> 2007-10-30 21:30:06:478 3328 dec Handler Install completed with >> 0x8007f0da. >> 2007-10-30 21:30:06:478 3328 d78 Handler FATAL: UH: 0x8007f0da: >> InstallOrUninstallThread failed in >> CUHWindowsPatchHandler::HandleSingleUpdate >> 2007-10-30 21:30:06:478 3328 d78 Handler : WARNING: Install completed: >> result type = 0x0, installer error = True, error = 0x8007f0da, disabled >> until reboot = No, reboot required = No >> 2007-10-30 21:30:06:478 3328 d78 Handler FATAL: UH: 0x8024200b: >> HandleSingleUpdate failed in >> CUHWindowsPatchHandler::HandleMultipleUpdates >> 2007-10-30 21:30:06:478 3328 d78 Handler ::::::::: >> 2007-10-30 21:30:06:478 3328 d78 Handler :: END :: Handler: Windows >> Patch >> Install >> 2007-10-30 21:30:06:478 3328 d78 Handler ::::::::::::: >> 2007-10-30 21:30:06:498 388 a24 DnldMgr Preparing update for install, >> updateId = {0DA009CC-8C0B-4346-9786-C1BC5153898C}.103. >> 2007-10-30 21:30:06:508 3328 fc8 Handler ::::::::::::: >> 2007-10-30 21:30:06:508 3328 fc8 Handler :: START :: Handler: Windows >> Patch >> Install >> 2 >> ---------------------------------------------------------------- >> Generally , I have tried just about everything mentioned in all the links >> people have mentioned , I have also rechecked everything else and I have >> added the MS updates sites to "Trusted Sites" , enabled cookies for >> microsoft.com and windows.update.com >> Also it is not a MTU problem when downloading because my other secondary >> XP >> Pro machine that is connected to the same router has no problems in >> updating >> and I have switched on /off my firewall without any noticable results. >> >> I have not installed any new programs nor have I had any problems lately >> with XP. >> >> I have tried everything that everybody has suggested and I am still >> unable >> to fix the problem , I have never seed a problem likt it. >> >> Have you got any other suggestions ? >> >> Thanks. > |
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