Antivirus problems

I have a Compact F730us laptop. It came with Vista Home Premium on it.
For work purposes, a few weeks ago I upgraded it to Ultimate via
Windows Anytime Upgrade in order to get the disk encryption features,
which are in use on selected directory trees. Last week I updated to
SP1. I was using Avast! Home Edition v4.7 as my antivirus with no
problems.

Due to some unrelated issues with the firewall I was using on my XP
system, I installed a new security suite on my XP system and a
different suite on the Vista system, in order to do a side-by-side
comparison, with the intent of buying the one I like best and
installing it on both.

I installed ESET's Smart Security suite (NOD32 AV +firewall) onto my
Vista machine. It demanded that I uninstall my current security
(av/firewall) first, so I uninstalled Avast and it disabled the Windows
Firewall for me. And now I have no AV at all.

The antivirus component of Smart Security failed to start. Figuring
the program was crap, I removed it and reinstalled Avast. Avast fails
to start, claiming an RCP (or was it RPC?) error. Its help suggested I
do WindowsUpdate to make sure I'm up-to-date, I did and I am. It
suggested that I check the Services to make sure that Avast's services
are started and if not, to start them. One wasn't, and trying to start
it generated the same error.

So I uninstalled Avast and installed Kaspersky Internet Security (which
I had already installed on my XP system and its running fine there) and
that's also failing on the AV side, but in such a way that I'm not sure
that the firewall is properly active, either.

I rebooted the machine after each uninstall and after each install.

From an unrelated question, Kaspersky said that SuperAdBlocker is
incompatible with their software, and it is installed. I disabled it
from running with Windows and rebooted, and the problem persists.

--
Jeffrey Kaplan www.gordol.org
The from userid is killfiled Send personal mail to gordol

Peter's Top 100 Things I'd Do If I Ever Became An Evil Overlord, #107.
Even though I don't really care because I plan on living forever, I
will hire engineers who are able to build me a fortress sturdy enough
that, if I am slain, it won't tumble to the ground for no good
structural reason.

The best Windows Vista protection suite I have
used is Windows OneCare. Though not free, it
is very comprehensive in preventing malware from
entering into your system. You can try it free
for 90 days: http://onecare.live.com/standard/en-us/default.htm

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows System & Performance

---------------------------------------------------------------

"Jeffrey Kaplan" wrote:

I have a Compact F730us laptop. It came with Vista Home Premium on it.
For work purposes, a few weeks ago I upgraded it to Ultimate via
Windows Anytime Upgrade in order to get the disk encryption features,
which are in use on selected directory trees. Last week I updated to
SP1. I was using Avast! Home Edition v4.7 as my antivirus with no
problems.

Due to some unrelated issues with the firewall I was using on my XP
system, I installed a new security suite on my XP system and a
different suite on the Vista system, in order to do a side-by-side
comparison, with the intent of buying the one I like best and
installing it on both.

I installed ESET's Smart Security suite (NOD32 AV +firewall) onto my
Vista machine. It demanded that I uninstall my current security
(av/firewall) first, so I uninstalled Avast and it disabled the Windows
Firewall for me. And now I have no AV at all.

The antivirus component of Smart Security failed to start. Figuring
the program was crap, I removed it and reinstalled Avast. Avast fails
to start, claiming an RCP (or was it RPC?) error. Its help suggested I
do WindowsUpdate to make sure I'm up-to-date, I did and I am. It
suggested that I check the Services to make sure that Avast's services
are started and if not, to start them. One wasn't, and trying to start
it generated the same error.

So I uninstalled Avast and installed Kaspersky Internet Security (which
I had already installed on my XP system and its running fine there) and
that's also failing on the AV side, but in such a way that I'm not sure
that the firewall is properly active, either.

I rebooted the machine after each uninstall and after each install.

From an unrelated question, Kaspersky said that SuperAdBlocker is
incompatible with their software, and it is installed. I disabled it
from running with Windows and rebooted, and the problem persists.

--
Jeffrey Kaplan www.gordol.org
The from userid is killfiled Send personal mail to gordol

Peter's Top 100 Things I'd Do If I Ever Became An Evil Overlord, #107.
Even though I don't really care because I plan on living forever, I
will hire engineers who are able to build me a fortress sturdy enough
that, if I am slain, it won't tumble to the ground for no good
structural reason.

Did you reboot after installing/uninstalling these various AVs?


You could try the following

Remove Avast remnants - see
http://avast.com/eng/avast-uninstall-utility.html

Reboot

Remove Kaspersky - see http://support.kaspersky.com/faq/?qid=208279463

Reboot

Reinstall ESET

Reboot

Uninstall ESET

Reboot

Remove ESET folder in c:\program files

Reboot

Install Kaspersky

John
On Tue, 25 Mar 2008 15:21:03 -0400, Jeffrey Kaplan <>
wrote:

>I have a Compact F730us laptop. It came with Vista Home Premium on it.
>For work purposes, a few weeks ago I upgraded it to Ultimate via
>Windows Anytime Upgrade in order to get the disk encryption features,
>which are in use on selected directory trees. Last week I updated to
>SP1. I was using Avast! Home Edition v4.7 as my antivirus with no
>problems.
>
>Due to some unrelated issues with the firewall I was using on my XP
>system, I installed a new security suite on my XP system and a
>different suite on the Vista system, in order to do a side-by-side
>comparison, with the intent of buying the one I like best and
>installing it on both.
>
>I installed ESET's Smart Security suite (NOD32 AV +firewall) onto my
>Vista machine. It demanded that I uninstall my current security
>(av/firewall) first, so I uninstalled Avast and it disabled the Windows
>Firewall for me. And now I have no AV at all.
>
>The antivirus component of Smart Security failed to start. Figuring
>the program was crap, I removed it and reinstalled Avast. Avast fails
>to start, claiming an RCP (or was it RPC?) error. Its help suggested I
>do WindowsUpdate to make sure I'm up-to-date, I did and I am. It
>suggested that I check the Services to make sure that Avast's services
>are started and if not, to start them. One wasn't, and trying to start
>it generated the same error.
>
>So I uninstalled Avast and installed Kaspersky Internet Security (which
>I had already installed on my XP system and its running fine there) and
>that's also failing on the AV side, but in such a way that I'm not sure
>that the firewall is properly active, either.
>
>I rebooted the machine after each uninstall and after each install.
>
>From an unrelated question, Kaspersky said that SuperAdBlocker is
>incompatible with their software, and it is installed. I disabled it
>from running with Windows and rebooted, and the problem persists.

From: "Jeffrey Kaplan" <>

| I have a Compact F730us laptop. It came with Vista Home Premium on it.
| For work purposes, a few weeks ago I upgraded it to Ultimate via
| Windows Anytime Upgrade in order to get the disk encryption features,
| which are in use on selected directory trees. Last week I updated to
| SP1. I was using Avast! Home Edition v4.7 as my antivirus with no
| problems.
|
| Due to some unrelated issues with the firewall I was using on my XP
| system, I installed a new security suite on my XP system and a
| different suite on the Vista system, in order to do a side-by-side
| comparison, with the intent of buying the one I like best and
| installing it on both.
|
| I installed ESET's Smart Security suite (NOD32 AV +firewall) onto my
| Vista machine. It demanded that I uninstall my current security
| (av/firewall) first, so I uninstalled Avast and it disabled the Windows
| Firewall for me. And now I have no AV at all.
|
| The antivirus component of Smart Security failed to start. Figuring
| the program was crap, I removed it and reinstalled Avast. Avast fails
| to start, claiming an RCP (or was it RPC?) error. Its help suggested I
| do WindowsUpdate to make sure I'm up-to-date, I did and I am. It
| suggested that I check the Services to make sure that Avast's services
| are started and if not, to start them. One wasn't, and trying to start
| it generated the same error.
|
| So I uninstalled Avast and installed Kaspersky Internet Security (which
| I had already installed on my XP system and its running fine there) and
| that's also failing on the AV side, but in such a way that I'm not sure
| that the firewall is properly active, either.
|
| I rebooted the machine after each uninstall and after each install.
|
| From an unrelated question, Kaspersky said that SuperAdBlocker is
| incompatible with their software, and it is installed. I disabled it
| from running with Windows and rebooted, and the problem persists.
|

You were replied about Microsoft OneCare. It is NOT the best, in fact it is at the bottom
of the list amongst anti virus vendors.

--
Dave
http://www.claymania.com/removal-trojan-adware.html
Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp

Live OneCare is a load of junk.
--
Mick Murphy - Qld - Australia


"Carey Frisch [MVP]" wrote:

> The best Windows Vista protection suite I have
> used is Windows OneCare. Though not free, it
> is very comprehensive in preventing malware from
> entering into your system. You can try it free
> for 90 days: http://onecare.live.com/standard/en-us/default.htm
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Desktop Experience -
> Windows System & Performance
>
> ---------------------------------------------------------------
>
> "Jeffrey Kaplan" wrote:
>
> I have a Compact F730us laptop. It came with Vista Home Premium on it.
> For work purposes, a few weeks ago I upgraded it to Ultimate via
> Windows Anytime Upgrade in order to get the disk encryption features,
> which are in use on selected directory trees. Last week I updated to
> SP1. I was using Avast! Home Edition v4.7 as my antivirus with no
> problems.
>
> Due to some unrelated issues with the firewall I was using on my XP
> system, I installed a new security suite on my XP system and a
> different suite on the Vista system, in order to do a side-by-side
> comparison, with the intent of buying the one I like best and
> installing it on both.
>
> I installed ESET's Smart Security suite (NOD32 AV +firewall) onto my
> Vista machine. It demanded that I uninstall my current security
> (av/firewall) first, so I uninstalled Avast and it disabled the Windows
> Firewall for me. And now I have no AV at all.
>
> The antivirus component of Smart Security failed to start. Figuring
> the program was crap, I removed it and reinstalled Avast. Avast fails
> to start, claiming an RCP (or was it RPC?) error. Its help suggested I
> do WindowsUpdate to make sure I'm up-to-date, I did and I am. It
> suggested that I check the Services to make sure that Avast's services
> are started and if not, to start them. One wasn't, and trying to start
> it generated the same error.
>
> So I uninstalled Avast and installed Kaspersky Internet Security (which
> I had already installed on my XP system and its running fine there) and
> that's also failing on the AV side, but in such a way that I'm not sure
> that the firewall is properly active, either.
>
> I rebooted the machine after each uninstall and after each install.
>
> From an unrelated question, Kaspersky said that SuperAdBlocker is
> incompatible with their software, and it is installed. I disabled it
> from running with Windows and rebooted, and the problem persists.
>
> --
> Jeffrey Kaplan www.gordol.org
> The from userid is killfiled Send personal mail to gordol
>
> Peter's Top 100 Things I'd Do If I Ever Became An Evil Overlord, #107.
> Even though I don't really care because I plan on living forever, I
> will hire engineers who are able to build me a fortress sturdy enough
> that, if I am slain, it won't tumble to the ground for no good
> structural reason.

Previously on microsoft.public.windows.vista.general, John A said:

> Did you reboot after installing/uninstalling these various AVs?

Copied from my OP:
>>I rebooted the machine after each uninstall and after each install.

> Remove Avast remnants - see
> http://avast.com/eng/avast-uninstall-utility.html

Ah, that might be useful. I'll try it tonight.

> Reboot
>
> Remove Kaspersky - see http://support.kaspersky.com/faq/?qid=208279463
>
> Reboot
>
> Reinstall ESET
>
> Reboot
>
> Uninstall ESET
>
> Reboot
>
> Remove ESET folder in c:\program files

Erm, why reinstall ESET only to intentionally remove it again 2 minutes
later?

--
Jeffrey Kaplan www.gordol.org
The from userid is killfiled Send personal mail to gordol

Peter's Top 100 Things I'd Do If I Ever Became An Evil Overlord, #107.
Even though I don't really care because I plan on living forever, I
will hire engineers who are able to build me a fortress sturdy enough
that, if I am slain, it won't tumble to the ground for no good
structural reason.

Previously on microsoft.public.windows.vista.general, Carey Frisch
[MVP] said:

> The best Windows Vista protection suite I have
> used is Windows OneCare. Though not free, it
> is very comprehensive in preventing malware from
> entering into your system. You can try it free
> for 90 days: http://onecare.live.com/standard/en-us/default.htm

I actually just paid $80 for Kaspersky, which specifically allows a
multi-system install on the one license.

--
Jeffrey Kaplan www.gordol.org
The from userid is killfiled Send personal mail to gordol

Peter's Top 100 Things I'd Do If I Ever Became An Evil Overlord, #107.
Even though I don't really care because I plan on living forever, I
will hire engineers who are able to build me a fortress sturdy enough
that, if I am slain, it won't tumble to the ground for no good
structural reason.

From: "Jeffrey Kaplan" <>

|
| I actually just paid $80 for Kaspersky, which specifically allows a
| multi-system install on the one license.
|

Kaspersky is on the top of the anti virus industry.
Good choice !

--
Dave
http://www.claymania.com/removal-trojan-adware.html
Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp

Kaspersky is by far the best Anti-Virus for consumers. There is a place you can pick up a serial key for a free 1 year trial as well.


Post Originated from Vista Support Forums

On Tue, 25 Mar 2008 13:38:07 -0700, Mick Murphy
<> wrote:

>Live OneCare is a load of junk.


Ahhh, ever the helpful optimist.


$$$$$$$$$$$
Yours truly, Johnny Dollar!