I just SOLVED this problem myself, NO THANKS TO MICROSOFT!
Solution: Rename GrooveUtil.dll to something else such as GrooveUtil_1.dll
Voila, you can now sign in!
Thanks for nothing, Microsoft!
"Test123" wrote:
> Is anybody going to help me with this? I posted this 10 days ago and still
> have not received any help.
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: msnmsgr.exe
> Application Version: 14.0.8089.726
> Application Timestamp: 4a6ce533
> Fault Module Name: GrooveUtil.DLL
> Fault Module Version: 12.0.6423.1000
> Fault Module Timestamp: 49aecb5b
> Exception Code: c0000005
> Exception Offset: 0003577b
> OS Version: 6.0.6002.2.2.0.768.3
> Locale ID: 1033
> Additional Information 1: e23e
> Additional Information 2: b86c12a1b208901d4439ae2d7fabff59
> Additional Information 3: f59f
> Additional Information 4: 713518bd7cb231ab73fbb862e57effe9
>
>
> "Test123" wrote:
>
> > Windows Vista Home Premium (32 Bit)
> > SP2, 1 GB RAM
> >
> > Problem signature:
> > Problem Event Name: APPCRASH
> > Application Name: msnmsgr.exe
> > Application Version: 14.0.8089.726
> > Application Timestamp: 4a6ce533
> > Fault Module Name: GrooveUtil.DLL
> > Fault Module Version: 12.0.6423.1000
> > Fault Module Timestamp: 49aecb5b
> > Exception Code: c0000005
> > Exception Offset: 0003577b
> > OS Version: 6.0.6002.2.2.0.768.3
> > Locale ID: 1033
> > Additional Information 1: e23e
> > Additional Information 2: b86c12a1b208901d4439ae2d7fabff59
> > Additional Information 3: f59f
> > Additional Information 4: 713518bd7cb231ab73fbb862e57effe9
> >
> > After being FORCED to install this update which I DID NOT WANT, I can no
> > longer sign in. How can I fix this?
> >
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