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rob^_^
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Faulting module name: mshtml.dll = Poorly coded web page or an incompatible
Addon - Formfiller. Do you know its address? Are they using Facebook api's? First try running IE8 in no-Addons mode to identify if the cause is an incompatible addon. Regards. "_prefix" <> wrote in message news CFAAA75-AA2D-49B8-A94D-...> > Getting this in my Application error log. Haven't found anything at > microsoft.com which discusses the problem. > > Log Name: Application > Source: Application Error > Date: 6/5/2010 8:48:23 PM > Event ID: 1000 > Task Category: (100) > Level: Error > Keywords: Classic > User: N/A > Computer: hurst > Description: > Faulting application name: iexplore.exe, version: 8.0.7600.16385, time > stamp: 0x4a5bc69e > Faulting module name: mshtml.dll, version: 8.0.7600.16535, time stamp: > 0x4b83889f > Exception code: 0xc0000005 > Fault offset: 0x001bc615 > Faulting process id: 0x1550 > Faulting application start time: 0x01cb051904454ccf > Faulting application path: C:\Program Files (x86)\Internet > Explorer\iexplore.exe > Faulting module path: C:\Windows\SysWOW64\mshtml.dll > Report Id: 96a6ab4b-710d-11df-a896-0023aee6baaf > Event Xml: > <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> > <System> > <Provider Name="Application Error" /> > <EventID Qualifiers="0">1000</EventID> > <Level>2</Level> > <Task>100</Task> > <Keywords>0x80000000000000</Keywords> > <TimeCreated SystemTime="2010-06-06T01:48:23.000000000Z" /> > <EventRecordID>66286</EventRecordID> > <Channel>Application</Channel> > <Computer>hurst</Computer> > <Security /> > </System> > <EventData> > <Data>iexplore.exe</Data> > <Data>8.0.7600.16385</Data> > <Data>4a5bc69e</Data> > <Data>mshtml.dll</Data> > <Data>8.0.7600.16535</Data> > <Data>4b83889f</Data> > <Data>c0000005</Data> > <Data>001bc615</Data> > <Data>1550</Data> > <Data>01cb051904454ccf</Data> > <Data>C:\Program Files (x86)\Internet Explorer\iexplore.exe</Data> > <Data>C:\Windows\SysWOW64\mshtml.dll</Data> > <Data>96a6ab4b-710d-11df-a896-0023aee6baaf</Data> > </EventData> > </Event> > > System configuration is as follows: > > OS Name Microsoft Windows 7 Home Premium > Version 6.1.7600 Build 7600 > Other OS Description Not Available > OS Manufacturer Microsoft Corporation > System Name hurst > System Manufacturer DELL Inc. > System Model Studio XPS 435T > System Type x64-based PC > Processor Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz, 2668 Mhz, 4 > Core(s), 8 Logical Processor(s) > BIOS Version/Date DELL INC. A13, 2/6/2009 > SMBIOS Version 2.5 > Windows Directory C:\Windows > System Directory C:\Windows\system32 > Boot Device \Device\HarddiskVolume3 > Locale United States > Hardware Abstraction Layer Version = "6.1.7600.16385" > User Name hurst\AlbertF > Time Zone Central Daylight Time > Installed Physical Memory (RAM) 6.00 GB > Total Physical Memory 5.99 GB > Available Physical Memory 4.20 GB > Total Virtual Memory 12.0 GB > Available Virtual Memory 10.0 GB > Page File Space 5.99 GB > Page File C:\pagefile.sys > > Installed Software (only Microsoft* listed) > > MSVCRT Microsoft > Microsoft Office 2007 Service Pack 2 (SP2) Microsoft > Update for Microsoft Office Access 2007 Help (KB963663) Microsoft > Update for Microsoft Office Excel 2007 Help (KB963678) Microsoft > Microsoft Office 2007 Service Pack 2 (SP2) Microsoft > Microsoft Office 2007 Service Pack 2 (SP2) Microsoft > Update for Microsoft Office Powerpoint 2007 Help (KB963669) Microsoft > Update for Microsoft Office Publisher 2007 Help (KB963667) Microsoft > Microsoft Office 2007 Service Pack 2 (SP2) Microsoft > Update for Microsoft Office Outlook 2007 Help (KB963677) Microsoft > Microsoft Office 2007 Service Pack 2 (SP2) Microsoft > Microsoft Office 2007 Service Pack 2 (SP2) Microsoft > Update for Microsoft Office Word 2007 Help (KB963665) Microsoft > Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) Microsoft > Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) Microsoft > Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) Microsoft > Security Update for Microsoft Office system 2007 (972581) Microsoft > Update for 2007 Microsoft Office System (KB981715) Microsoft > Security Update for 2007 Microsoft Office System (KB951550) Microsoft > Update for 2007 Microsoft Office System (KB967642) Microsoft > Update for Microsoft Visual Studio Web Authoring Component > (KB945140) Microsoft > Security Update for Microsoft Office system 2007 (KB974234) Microsoft > Microsoft Office SharePoint Designer 2007 Service Pack 2 (SP2) Microsoft > Microsoft Office 2007 Service Pack 2 (SP2) Microsoft > Microsoft Office 2007 Service Pack 2 (SP2) Microsoft > Microsoft Office 2007 Service Pack 2 (SP2) Microsoft > Update for Microsoft Office Infopath 2007 Help (KB963662) Microsoft > Update for Microsoft Office 2007 Help for Common Features (KB963673) > Microsoft > Update for Microsoft Office Script Editor Help (KB963671) Microsoft > Microsoft Office 2007 Service Pack 2 (SP2) Microsoft > Update for Microsoft Office OneNote 2007 Help (KB963670) Microsoft > Microsoft Office 2007 Service Pack 2 (SP2) Microsoft > Microsoft Office 2007 Service Pack 2 (SP2) Microsoft > Microsoft Office 2007 Service Pack 2 (SP2) Microsoft > Microsoft Office 2007 Service Pack 2 (SP2) Microsoft > Microsoft Office 2007 Service Pack 2 (SP2) Microsoft > Microsoft Office 2007 Service Pack 2 (SP2) Microsoft > Microsoft Office 2007 Service Pack 2 (SP2) Microsoft > Update for Microsoft Office Word 2007 (KB974561) Microsoft > Security Update for Microsoft Office Outlook 2007 (KB972363) Microsoft > Update for Outlook 2007 Junk Email Filter (kb981726) Microsoft > Update for Microsoft Office OneNote 2007 (KB980729) Microsoft > Security Update for Microsoft Office Publisher 2007 (KB980470) Microsoft > Security Update for Microsoft Office system 2007 (972581) Microsoft > Update for Microsoft Office InfoPath 2007 (KB976416) Microsoft > Security Update for Microsoft Office system 2007 (KB969613) Microsoft > Update for 2007 Microsoft Office System (KB981715) Microsoft > Security Update for 2007 Microsoft Office System (KB978380) Microsoft > Security Update for 2007 Microsoft Office System (KB969559) Microsoft > Security Update for Microsoft Office Excel 2007 (KB978382) Microsoft > Security Update for Microsoft Office Visio Viewer 2007 (KB973709) > Microsoft > Security Update for Microsoft Office PowerPoint 2007 (KB957789) Microsoft > Security Update for 2007 Microsoft Office System (KB976321) Microsoft > Update for 2007 Microsoft Office System (KB967642) Microsoft > Security Update for Microsoft Office system 2007 (KB974234) Microsoft > Windows Media Player Firefox Plugin Microsoft Corp > Microsoft Office Enterprise 2007 Microsoft Corporation > Security Update for CAPICOM (KB931906) Microsoft Corporation > Microsoft Document Explorer 2008 Microsoft Corporation > Microsoft Visual C++ 2008 Express Edition with SP1 - ENU Microsoft > Corporation > Microsoft Visual Web Developer 2008 Express Edition with SP1 - ENU > Microsoft > Corporation > Microsoft Visual Studio Web Authoring Component Microsoft Corporation > Windows Live Essentials Microsoft Corporation > Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 > Microsoft > Corporation > Microsoft SQL Server 2008 Policies Microsoft Corporation > Security Update for CAPICOM (KB931906) Microsoft Corporation > Microsoft Works Microsoft Corporation > Windows Live Writer Microsoft Corporation > Microsoft SharedView Microsoft Corporation > Windows Live Upload Tool Microsoft Corporation > WMI Tools Microsoft Corporation > C4F Developer Kit 2008 Microsoft Corporation > SQL Server System CLR Types Microsoft Corporation > Windows Live Communications Platform Microsoft Corporation > Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 Microsoft > Corporation > Windows Live Movie Maker Microsoft Corporation > Microsoft SQL Server Driver for PHP 1.1 Microsoft Corporation > Microsoft SQL Server 2008 Books Online (October 2009) Microsoft > Corporation > Microsoft Search Enhancement Pack Microsoft Corporation > Windows Live Mail Microsoft Corporation > Microsoft SQL Server Compact 3.5 SP1 Query Tools English Microsoft > Corporation > Hotfix for Microsoft Document Explorer 2008 (KB953196) Microsoft > Corporation > Microsoft Document Explorer 2008 Microsoft Corporation > Windows Live Essentials Microsoft Corporation > Microsoft Visual C++ 2005 Redistributable Microsoft Corporation > Microsoft Silverlight Microsoft Corporation > Microsoft Office Access MUI (English) 2007 Microsoft Corporation > Microsoft Office Excel MUI (English) 2007 Microsoft Corporation > Microsoft Office PowerPoint MUI (English) 2007 Microsoft Corporation > Microsoft Office Publisher MUI (English) 2007 Microsoft Corporation > Microsoft Office Outlook MUI (English) 2007 Microsoft Corporation > Microsoft Office Word MUI (English) 2007 Microsoft Corporation > Microsoft Office Proof (English) 2007 Microsoft Corporation > Microsoft Office Proof (French) 2007 Microsoft Corporation > Microsoft Office Proof (Spanish) 2007 Microsoft Corporation > Compatibility Pack for the 2007 Office system Microsoft Corporation > Microsoft Office Visual Web Developer 2007 Microsoft Corporation > Microsoft Office Visual Web Developer MUI (English) 2007 Microsoft > Corporation > Microsoft Office Proofing (English) 2007 Microsoft Corporation > Microsoft Office InfoPath MUI (English) 2007 Microsoft Corporation > Microsoft Office Shared MUI (English) 2007 Microsoft Corporation > Microsoft Office OneNote MUI (English) 2007 Microsoft Corporation > Microsoft Office 2003 Web Components Microsoft Corporation > Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office > programs Microsoft Corporation > Microsoft Office Groove MUI (English) 2007 Microsoft Corporation > Microsoft Office Groove Setup Metadata MUI (English) 2007 Microsoft > Corporation > Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft > Corporation > Microsoft Office Access Setup Metadata MUI (English) 2007 Microsoft > Corporation > Hotfix for Microsoft Visual Studio 2008 Remote Debugger Light (x64) - ENU > (KB944899) Microsoft Corporation > Microsoft Visual Studio 2008 Remote Debugger Light (x64) - ENU Service > Pack > 1 (KB945140) Microsoft Corporation > Microsoft Office Enterprise 2007 Microsoft Corporation > Microsoft Office PowerPoint Viewer 2007 (English) Microsoft Corporation > Microsoft Office Outlook Connector Microsoft Corporation > Windows Live Toolbar Microsoft Corporation > Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft > Corporation > Microsoft SQL Server Database Publishing Wizard 1.3 Microsoft Corporation > Windows Live Messenger Microsoft Corporation > Microsoft Office Live Add-in Patches Microsoft Corporation > Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU > (KB946040) Microsoft Corporation > Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU > (KB946308) Microsoft Corporation > Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU > (KB946344) Microsoft Corporation > Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU > (KB947540) Microsoft Corporation > Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU > (KB947789) Microsoft Corporation > Microsoft Visual Studio Tools for Applications 2.0 - ENU Microsoft > Corporation > Microsoft Visual Studio 2008 Shell (integrated mode) - ENU Microsoft > Corporation > Microsoft Sync Framework Services Native v1.0 (x86) Microsoft Corporation > Microsoft SQL Server 2008 Browser Microsoft Corporation > Hotfix for Microsoft Visual Web Developer 2008 Express Edition with SP1 - > ENU (KB945282) Microsoft Corporation > Hotfix for Microsoft Visual Web Developer 2008 Express Edition with SP1 - > ENU (KB946040) Microsoft Corporation > Hotfix for Microsoft Visual Web Developer 2008 Express Edition with SP1 - > ENU (KB946308) Microsoft Corporation > Hotfix for Microsoft Visual Web Developer 2008 Express Edition with SP1 - > ENU (KB946344) Microsoft Corporation > Hotfix for Microsoft Visual Web Developer 2008 Express Edition with SP1 - > ENU (KB946581) Microsoft Corporation > Hotfix for Microsoft Visual Web Developer 2008 Express Edition with SP1 - > ENU (KB947540) Microsoft Corporation > Hotfix for Microsoft Visual Web Developer 2008 Express Edition with SP1 - > ENU (KB947789) Microsoft Corporation > Hotfix for Microsoft Visual Web Developer 2008 Express Edition with SP1 - > ENU (KB951708) Microsoft Corporation > Microsoft Visual Web Developer 2008 Express Edition with SP1 - ENU > Microsoft > Corporation > Windows Live Photo Gallery Microsoft Corporation > Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU > (KB945282) Microsoft Corporation > Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU > (KB946040) Microsoft Corporation > Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU > (KB946308) Microsoft Corporation > Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU > (KB947540) Microsoft Corporation > Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU > (KB947789) Microsoft Corporation > Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU > (KB948127) Microsoft Corporation > Microsoft Visual C++ 2008 Express Edition with SP1 - ENU Microsoft > Corporation > Junk Mail filter update Microsoft Corporation > Microsoft SQL Server Compact 3.5 SP1 English Microsoft Corporation > Microsoft Choice Guard Microsoft Corporation > Microsoft Office Live Add-in 1.5 Microsoft Corporation > Microsoft SQL Server 2008 Management Objects Microsoft Corporation > Windows Live Call Microsoft Corporation > |
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_prefix
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Thanks Rob. I don't have ie history avaiable. I'll review next event and try
to backtrack with history and watch for facebook api. |
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Robert Aldwinckle
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"_prefix" <> wrote in message news CFAAA75-AA2D-49B8-A94D-...> Faulting application name: iexplore.exe, version: 8.0.7600.16385, time > stamp: 0x4a5bc69e > Faulting module name: mshtml.dll, version: 8.0.7600.16535, time stamp: > 0x4b83889f > Exception code: 0xc0000005 > Fault offset: 0x001bc615 FWIW I had one of these recently. Same module and version. Offset: 0x003481f6 My only symptom was a message that IE had stopped and was being closed. (Useless diagnostics.) I had to open Event viewer and wade through the new ridiculously complicated and unusable W7 UI to find these details. (E.g. try finding the filter dialog without having the "Console Tree" on. Why?) After that I found out that some of the functionality that we used to have in DrWtsn32 may still be available by tweaking the registry. E.g. hopefully from now on I may be able to at least get a prompt advising me of a crash by having changed DefaultConsent to 1 (from 3) in HKCU. And if necessary I could even request a full local dump by adding the necessary subkeys and values in HKLM. Both are options that DrWtsn32 made available to us trivially. I'm waiting for my next application crash to see if these ideas help me at least get closer to a relevant Stack Back Trace by using ProcExp when I get a prompt. With a DrWtsn32.log that detail used to be simple to get and it seemed more relevant than the minimal diagnostics I am now aiming for in W7. Robert Aldwinckle --- |
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_prefix
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Hi RA,
I agree on the sad state of IE problem identification. I periodically get the popup dialog about an error, click OK, and move on because there's nothing else I can do. I'm not sure about Rob's suggestion about Facebook, as I don't have an account, so no login, no other connectivity with the api. For what it's worth, I also use a few other browsers (Firefox, Chrome mostly, and to a lesser degree Maxthon2, Seamonkey) and I haven't had the problem with browser faults like IE. When it comes to fault exceptions, IE rules, hands down. |
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Robert Aldwinckle
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"_prefix" <> wrote in message news:5F46F2DF-467C-4095-BB5D-... > Hi RA, > > I agree on the sad state of IE problem identification. I periodically get > the popup dialog about an error, click OK, and move on because there's > nothing else I can do. Use the Event viewer. > > I'm not sure about Rob's suggestion about Facebook, as I don't have an > account, so no login, no other connectivity with the api. > > For what it's worth, I also use a few other browsers (Firefox, Chrome > mostly, and to a lesser degree Maxthon2, Seamonkey) and I haven't had the > problem with browser faults like IE. When it comes to fault exceptions, IE > rules, hands down. BTW since my modification of DefaultConsent WLMail has crashed and now apparently I can at least get a crash signature from the prompt. Clearly to get anything more useful I am going to have to enable a dump too and then format the dump myself. Another example of how much more usable drwtsn32.log is. Robert --- |
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