Asked for sp2 disk even though sp2 installed

Good morning, happy 4th.

I am mostly recovered from a horrible crash that involved a video board that
self-destructed and probably, coincidentally, a virus. I've reinstalled a lot
of software including Office, my e-mail program, Eudora, and I've reinstalled
my two printers.

One functionality I occasionally need is the ability to send and receive
faxes. I have installed this successfully for some years but now, when I try
to install it, the control panel tells me to insert a CD containing SP2.

I see on the MS site a way to send off to MS for such a disk, but I would
think that would cost me a handling and shipping fee. I would think there
would be a way that I could download it and save it to a disk. I have already
downloaded SP2 and installed it and I don't understand why the control panel
wants to see a disk with SP2 on it.

Hope there's a knowledgable person out there who's not yet totally immersed
in fourth fireworks and fun.

chrs,


--
Pye

Pye wrote:
> Good morning, happy 4th.
>
> I am mostly recovered from a horrible crash that involved a video
> board that self-destructed and probably, coincidentally, a virus.
> I've reinstalled a lot of software including Office, my e-mail
> program, Eudora, and I've reinstalled my two printers.
>
> One functionality I occasionally need is the ability to send and
> receive faxes. I have installed this successfully for some years but
> now, when I try to install it, the control panel tells me to insert a
> CD containing SP2.
>
> I see on the MS site a way to send off to MS for such a disk, but I
> would think that would cost me a handling and shipping fee. I would
> think there would be a way that I could download it and save it to a
> disk. I have already downloaded SP2 and installed it and I don't
> understand why the control panel wants to see a disk with SP2 on it.
>
> Hope there's a knowledgable person out there who's not yet totally
> immersed in fourth fireworks and fun.
>
> chrs,

Their is no fee for the disk not even shipping and handling.
http://www.microsoft.com/windowsxp/d...s/default.mspx

It will take less than a week to recieve it.


>I don't understand why the control panel wants to see a disk with SP2 on
it.

It is probality looking for something that is not normally installed.
an example would be ntbackup for XP Home or a few dozen tools I just learned
are on the XP CD that dont get installed unles you search for them.
--
Mike Pawlak

Thanks, Mike.

Good, clear answer and I will send off for the disk right away.

I am still puzzled by the difficulty or maybe the impossibility of
downloading and burning to disk the sp2. It seems counter-intuitive for
Microsoft to make this so hard or undoable. It also seems like a poor
business practice: surely the bandwidth is cheaper than the stamps and
handling involved in shipping physical product?

Critical person that this old reporter can't avoid being, I must observe
that this bulletin board should afford an opportunity to rate answers with a
degree of helpfulness rather than as either useful or not. As may be
apparent, this exchange is my first encounter with a Microsoft "community."
--

Pye wrote:

> I am still puzzled by the difficulty or maybe the impossibility of
> downloading and burning to disk the sp2. It seems counter-intuitive for
> Microsoft to make this so hard or undoable. It also seems like a poor
> business practice: surely the bandwidth is cheaper than the stamps and
> handling involved in shipping physical product?
> (snip)
Hi,

You can download SP2 from Microsoft's web site.

But I doubt that the SP2 CD alone will help you, I would think that
when the app tells you to insert a CD containing SP2, it means an
OS CD where SP2 is slipstreamed (integrated).


To create a slipstreamed SP2 CD:

You can download the SP2 file (266 MBs) from here:

http://www.microsoft.com/downloads/d...displaylang=en


or if you have a copy of the SP2 CD, you can use the xpsp2.exe
file from that CD.

Then follow e.g. the directions in the following article to
create a slipstreamed XP CD:

Universal Windows Slipstreaming and Bootable CD Guide
http://www.msfn.org/articles.php?act...showarticle=49

Slipstreaming and Boot CDs
http://www.justinwojas.com/bootcd.htm

Slipstreaming Windows 2000/XP [SP1,SP1a,SP2] (TTID #295)
http://www.tacktech.com/display.cfm?ttid=295


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

Hi, Torgeir.

If you hadn't identified yourself as being in Norway, I'd have guessed that
your last name was Finnish. Torgeir, though, sounds like a good Scandinavian
name having to do with the God Thor. I had a Norwegian pal once named
Torsten, which he said meant Thor's stone. I see from son Googling that your
name might be translated freely as Thor's Spear of the Hill.> Hi,
>
> You can download SP2 from Microsoft's web site.
>
> But I doubt that the SP2 CD alone will help you, I would think that
> when the app tells you to insert a CD containing SP2, it means an
> OS CD where SP2 is slipstreamed (integrated).
>
>

Don't you think the app should have SAID that?

I will work my way through what you have sent, and maybe, at the end of the
process, if I don't keep wandering off looking up names, I'll A) understand
what slipstream means other than the path air takes around a moving thing and
B) I'll get my fax capacity back.

Thanks again.

> To create a slipstreamed SP2 CD:
>
> You can download the SP2 file (266 MBs) from here:
>
> http://www.microsoft.com/downloads/d...displaylang=en
>
>
> or if you have a copy of the SP2 CD, you can use the xpsp2.exe
> file from that CD.
>
> Then follow e.g. the directions in the following article to
> create a slipstreamed XP CD:
>
> Universal Windows Slipstreaming and Bootable CD Guide
> http://www.msfn.org/articles.php?act...showarticle=49
>
> Slipstreaming and Boot CDs
> http://www.justinwojas.com/bootcd.htm
>
> Slipstreaming Windows 2000/XP [SP1,SP1a,SP2] (TTID #295)
> http://www.tacktech.com/display.cfm?ttid=295
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scr...r/default.mspx
>

Pye wrote:

> Hi, Torgeir.
>
> If you hadn't identified yourself as being in Norway, I'd have
> guessed that your last name was Finnish. Torgeir, though, sounds
> like a good Scandinavian name having to do with the God Thor. I
> had a Norwegian pal once named Torsten, which he said meant
> Thor's stone. I see from son Googling that your name might be
> translated freely as Thor's Spear of the Hill.

Very good :-)

Yes, Tor is the thunder god (norse), from that we get the Norwegian
word torden (English thunder), Geir means spear (norse), and Bakken
is "the hill".


>> You can download SP2 from Microsoft's web site.
>>
>> But I doubt that the SP2 CD alone will help you, I would think
>> that when the app tells you to insert a CD containing SP2, it
>> means an OS CD where SP2 is slipstreamed (integrated).
>
>
> Don't you think the app should have SAID that?
>
> I will work my way through what you have sent, and maybe, at the
> end of the process, if I don't keep wandering off looking up
> names, I'll A) understand what slipstream means other than the
> path air takes around a moving thing and B) I'll get my fax
> capacity back.
>
> Thanks again.

You're welcome, and good luck.


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

On Mon, 4 Jul 2005 04:43:05 -0700, Pye <pye at pyechamberlayne dot com pls do not spam> wrote:

>Good morning, happy 4th.
>
>I am mostly recovered from a horrible crash that involved a video board that
>self-destructed and probably, coincidentally, a virus. I've reinstalled a lot
>of software including Office, my e-mail program, Eudora, and I've reinstalled
>my two printers.
>
>One functionality I occasionally need is the ability to send and receive
>faxes. I have installed this successfully for some years but now, when I try
>to install it, the control panel tells me to insert a CD containing SP2.
>
>I see on the MS site a way to send off to MS for such a disk, but I would
>think that would cost me a handling and shipping fee. I would think there
>would be a way that I could download it and save it to a disk. I have already
>downloaded SP2 and installed it and I don't understand why the control panel
>wants to see a disk with SP2 on it.
>
>Hope there's a knowledgable person out there who's not yet totally immersed
>in fourth fireworks and fun.
>
>chrs,

When it asks for the disk, point it to C:\WINDOWS\ServicePackFiles\i386\
If it fails to find it there, point it to C:\WINDOWS\Driver Cache\i386

You might try your local Staples Office Supply, that is where I picked up my
copy of sp2 for xp. Also Comp USA has copies.
Hope this will help.
RoyC

"Pye" wrote:

> Good morning, happy 4th.
>
> I am mostly recovered from a horrible crash that involved a video board that
> self-destructed and probably, coincidentally, a virus. I've reinstalled a lot
> of software including Office, my e-mail program, Eudora, and I've reinstalled
> my two printers.
>
> One functionality I occasionally need is the ability to send and receive
> faxes. I have installed this successfully for some years but now, when I try
> to install it, the control panel tells me to insert a CD containing SP2.
>
> I see on the MS site a way to send off to MS for such a disk, but I would
> think that would cost me a handling and shipping fee. I would think there
> would be a way that I could download it and save it to a disk. I have already
> downloaded SP2 and installed it and I don't understand why the control panel
> wants to see a disk with SP2 on it.
>
> Hope there's a knowledgable person out there who's not yet totally immersed
> in fourth fireworks and fun.
>
> chrs,
>
>
> --
> Pye