Asks for product key when trying to open a file

Hi,

A friend has Vista and I have sent him a file of the Earth from space.

He has tried to open it but he gets asked for a product key for office.
He has put in his Vista key but no go.

How can he play this pps file please.

rock

rock <> wrote:

>Hi,
>
>A friend has Vista and I have sent him a file of the Earth from space.
>
>He has tried to open it but he gets asked for a product key for office.
> He has put in his Vista key but no go.
>
>How can he play this pps file please.

Tell your friend to Google "powerpoint viewer" and to download one.

"rock" <> wrote:

> A friend has Vista and I have sent him a file of the Earth from space.
>
> He has tried to open it but he gets asked for a product key for office. He
> has put in his Vista key but no go.
>
> How can he play this pps file please.

Your friend may have an unactivated or expired trial edition of Microsoft
Office. In neither case entering the Windows Vista key will be of any help,
he needs a valid Office key.

Alternatively, your friend can download and install the PowerPoint Viewer.
It will allow him to view the presentation, but not edit it or create a new
one:

http://www.microsoft.com/downloads/d...DisplayLang=en

Charlie42

rock;765480 Wrote:
> Hi,
>
> A friend has Vista and I have sent him a file of the Earth from space.
>
> He has tried to open it but he gets asked for a product key for office.
> He has put in his Vista key but no go.
>
> How can he play this pps file please.
>
> rock

Hi Rock,

It is asking him for his Microsoft Office personal key number and not
the Vista product key number. These are not the same. If he has a OEM
(Ex: Hell, HP, etc...) computer, then they will sometimes come with just
a trial version of Office and it will ask you for the product key when
the trial period is over. He will then have to purchase it unless he
already has, or enter the product key number to continue using it.

Hope this helps,
Shawn


--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*' *Please post feedback to help others.*

Please review the following:

How to determine whether you have a trial edition of a
2007 Office suite or program installed:
http://support.microsoft.com/kb/927920/en-us

How to convert a trial version of a 2007 Office
suite or program to a full retail perpetual license version:
http://support.microsoft.com/kb/927756/en-us

How to buy the 2007 Microsoft Office suites:
http://office.microsoft.com/en-us/su...678741033.aspx


--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

"rock" <> wrote in message news:...
Hi,

A friend has Vista and I have sent him a file of the Earth from space.

He has tried to open it but he gets asked for a product key for office.
He has put in his Vista key but no go.

How can he play this pps file please.

rock

Carey Frisch [MVP] wrote:
> Please review the following:
>
> How to determine whether you have a trial edition of a
> 2007 Office suite or program installed:
> http://support.microsoft.com/kb/927920/en-us
>
> How to convert a trial version of a 2007 Office
> suite or program to a full retail perpetual license version:
> http://support.microsoft.com/kb/927756/en-us
>
> How to buy the 2007 Microsoft Office suites:
> http://office.microsoft.com/en-us/su...678741033.aspx
>
>


Thanks guys..

He didn't want MS Office as he has no use for it, it must have been a
trial in with Vista when he bought it. I will help him get the pps
viewer down as that is all he needs.

Thanks again

rock