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atapi.sys open - error when installing SP4 for Win2000

 
 
Elway
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      07-18-2005
I get the above error everytime I try to install the SP4, even though no
other program is running. I've tried to start my computer in fail-safe mode,
but get the same error. Anybody knows what's wrong?

Elway
 
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Torgeir Bakken \(MVP\)
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      07-19-2005
Elway wrote:

> I get the above error everytime I try to install the SP4,
> even though no other program is running. I've tried to
> start my computer in fail-safe mode, but get the same error.
> Anybody knows what's wrong?
>
> Elway

Hi

This error message can be caused by virtual drives software.

If you are using any virtual drives, for example Daemon Tools or
Alcohol's virtual drive, then you must disable them, and in the
case of Daemon Tools uninstall the program.

Alternatively, try to rename the file before (or while) you
install the service pack:

When the installation complains about Atapi.sys and asks you to
"Retry" or "Cancel", simply go to %windir%\System32\Drivers and
rename Atapi.sys to whatever. Then go back to the installation
and select "Retry" - the installation should then complete.

(%windir% is typically C:\Windows or C:\Winnt)


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx
 
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