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ATI Driver Update Results in Black Screen

 
 
sburklin
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Posts: n/a

 
      09-29-2007
Hello. I believe this may be a known issue and I appologize if it's been
asked numerous times before. I've only been able to find a handful of
references and none of them seem to contain a solution.

Anyhow, I have an Acer Travelmate 2451 that has the ATI Xpress 200m chipset.
I recently upgraded my XP to Vista and had absolutely no issues with the
install or any other updates the system has done. However, when I try to use
the update feature to update my graphics drivers to the suggested Vista
driver set, (I believe it's dated 1/26/2007) it results in a black screen
that never clears. If I reset, I can go into safe mode perfectly fine, but
any attempt to boot normally results in the black screen after the start up
logo until I roll the drivers back. It wouldn't bother me so much, if it
weren't for the fact that I think it's also preventing me from being able to
play DVD's, as any attempt always results in an error telling me the
copyright protection doesn't like something and I should update my graphics
drivers. I know there was a hotfix and an official patch that was labeled as
addressing something similar, but neither have resolved the issue for me. I
have also attempted to use ModTool, which installs the most recent drivers,
but leaves me with the DVD issue.

Anyone know of a fix for this one? Thanks, in advance, for any feedback or
help.
 
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realcestmoi
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      09-29-2007
Hi there,

If your hardware works fine: leave it be working fine and never take driver
updates from windows update unlees they are driver(s) for a microsoft
device, if not go to the manufacturers website that is IF an update is
NEEDED because the hardware is not working well.

If any problem arrised by taking a driver update from WU, try booting last
known good configuration, rolling back on the driver ore use system restore.

Best regards,
Michel Denie

"sburklin" <> wrote in message
news:5440EBAB-7317-4F65-A0C4-...
> Hello. I believe this may be a known issue and I appologize if it's been
> asked numerous times before. I've only been able to find a handful of
> references and none of them seem to contain a solution.
>
> Anyhow, I have an Acer Travelmate 2451 that has the ATI Xpress 200m
> chipset.
> I recently upgraded my XP to Vista and had absolutely no issues with the
> install or any other updates the system has done. However, when I try to
> use
> the update feature to update my graphics drivers to the suggested Vista
> driver set, (I believe it's dated 1/26/2007) it results in a black screen
> that never clears. If I reset, I can go into safe mode perfectly fine, but
> any attempt to boot normally results in the black screen after the start
> up
> logo until I roll the drivers back. It wouldn't bother me so much, if it
> weren't for the fact that I think it's also preventing me from being able
> to
> play DVD's, as any attempt always results in an error telling me the
> copyright protection doesn't like something and I should update my
> graphics
> drivers. I know there was a hotfix and an official patch that was labeled
> as
> addressing something similar, but neither have resolved the issue for me.
> I
> have also attempted to use ModTool, which installs the most recent
> drivers,
> but leaves me with the DVD issue.
>
> Anyone know of a fix for this one? Thanks, in advance, for any feedback or
> help.



 
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antioch
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Posts: n/a

 
      09-29-2007

"sburklin" <> wrote in message
news:5440EBAB-7317-4F65-A0C4-...
> Hello. I believe this may be a known issue and I appologize if it's been
> asked numerous times before. I've only been able to find a handful of
> references and none of them seem to contain a solution.
>
> Anyhow, I have an Acer Travelmate 2451 that has the ATI Xpress 200m
> chipset.
> I recently upgraded my XP to Vista and had absolutely no issues with the
> install or any other updates the system has done. However, when I try to
> use
> the update feature to update my graphics drivers to the suggested Vista
> driver set, (I believe it's dated 1/26/2007) it results in a black screen
> that never clears. If I reset, I can go into safe mode perfectly fine, but
> any attempt to boot normally results in the black screen after the start
> up
> logo until I roll the drivers back. It wouldn't bother me so much, if it
> weren't for the fact that I think it's also preventing me from being able
> to
> play DVD's, as any attempt always results in an error telling me the
> copyright protection doesn't like something and I should update my
> graphics
> drivers. I know there was a hotfix and an official patch that was labeled
> as
> addressing something similar, but neither have resolved the issue for me.
> I
> have also attempted to use ModTool, which installs the most recent
> drivers,
> but leaves me with the DVD issue.
>
> Anyone know of a fix for this one? Thanks, in advance, for any feedback or
> help.


I think I would start with rolling back to previous driver via Device
Manager.
If no joy, contact nVidia and post in their forum.
As RCM says, if it aint broke, don't fix.

Rgds
Antioch


 
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sburklin
Guest
Posts: n/a

 
      09-30-2007
Thanks for the responses guys. The only reason I updated, (or TRIED to update
) beyond the initially installed driver was that copy protected DVD's
won't play and it tells me it's due to the graphics driver. I assumed it was
because it wanted the most updated "Microsoft Approved" version of the
driver. I can and have rolled back to the original driver, but I'm still in
the same place with a DVD player that can't be used.

"antioch" wrote:

>
> "sburklin" <> wrote in message
> news:5440EBAB-7317-4F65-A0C4-...
> > Hello. I believe this may be a known issue and I appologize if it's been
> > asked numerous times before. I've only been able to find a handful of
> > references and none of them seem to contain a solution.
> >
> > Anyhow, I have an Acer Travelmate 2451 that has the ATI Xpress 200m
> > chipset.
> > I recently upgraded my XP to Vista and had absolutely no issues with the
> > install or any other updates the system has done. However, when I try to
> > use
> > the update feature to update my graphics drivers to the suggested Vista
> > driver set, (I believe it's dated 1/26/2007) it results in a black screen
> > that never clears. If I reset, I can go into safe mode perfectly fine, but
> > any attempt to boot normally results in the black screen after the start
> > up
> > logo until I roll the drivers back. It wouldn't bother me so much, if it
> > weren't for the fact that I think it's also preventing me from being able
> > to
> > play DVD's, as any attempt always results in an error telling me the
> > copyright protection doesn't like something and I should update my
> > graphics
> > drivers. I know there was a hotfix and an official patch that was labeled
> > as
> > addressing something similar, but neither have resolved the issue for me.
> > I
> > have also attempted to use ModTool, which installs the most recent
> > drivers,
> > but leaves me with the DVD issue.
> >
> > Anyone know of a fix for this one? Thanks, in advance, for any feedback or
> > help.

>
> I think I would start with rolling back to previous driver via Device
> Manager.
> If no joy, contact nVidia and post in their forum.
> As RCM says, if it aint broke, don't fix.
>
> Rgds
> Antioch
>
>
>

 
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realcestmoi
Guest
Posts: n/a

 
      09-30-2007
Hi there,

www.ati.com should be the place to look for an updated driver than.

Best regards,
Michel Denie

"sburklin" <> wrote in message
news:9E907C91-B7AD-4CAB-B48C-...
> Thanks for the responses guys. The only reason I updated, (or TRIED to
> update
> ) beyond the initially installed driver was that copy protected DVD's
> won't play and it tells me it's due to the graphics driver. I assumed it
> was
> because it wanted the most updated "Microsoft Approved" version of the
> driver. I can and have rolled back to the original driver, but I'm still
> in
> the same place with a DVD player that can't be used.
>
> "antioch" wrote:
>
>>
>> "sburklin" <> wrote in message
>> news:5440EBAB-7317-4F65-A0C4-...
>> > Hello. I believe this may be a known issue and I appologize if it's
>> > been
>> > asked numerous times before. I've only been able to find a handful of
>> > references and none of them seem to contain a solution.
>> >
>> > Anyhow, I have an Acer Travelmate 2451 that has the ATI Xpress 200m
>> > chipset.
>> > I recently upgraded my XP to Vista and had absolutely no issues with
>> > the
>> > install or any other updates the system has done. However, when I try
>> > to
>> > use
>> > the update feature to update my graphics drivers to the suggested Vista
>> > driver set, (I believe it's dated 1/26/2007) it results in a black
>> > screen
>> > that never clears. If I reset, I can go into safe mode perfectly fine,
>> > but
>> > any attempt to boot normally results in the black screen after the
>> > start
>> > up
>> > logo until I roll the drivers back. It wouldn't bother me so much, if
>> > it
>> > weren't for the fact that I think it's also preventing me from being
>> > able
>> > to
>> > play DVD's, as any attempt always results in an error telling me the
>> > copyright protection doesn't like something and I should update my
>> > graphics
>> > drivers. I know there was a hotfix and an official patch that was
>> > labeled
>> > as
>> > addressing something similar, but neither have resolved the issue for
>> > me.
>> > I
>> > have also attempted to use ModTool, which installs the most recent
>> > drivers,
>> > but leaves me with the DVD issue.
>> >
>> > Anyone know of a fix for this one? Thanks, in advance, for any feedback
>> > or
>> > help.

>>
>> I think I would start with rolling back to previous driver via Device
>> Manager.
>> If no joy, contact nVidia and post in their forum.
>> As RCM says, if it aint broke, don't fix.
>>
>> Rgds
>> Antioch
>>
>>
>>



 
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realcestmoi
Guest
Posts: n/a

 
      09-30-2007
Hi there,

If by any chance the dvd you are trying to play is a Sony release you might
want to take a look here: sony does not play on sony
http://www.videohelp.com/forum/archi...y-t327535.html

Best regards,
Michel Denie
"sburklin" <> wrote in message
news:9E907C91-B7AD-4CAB-B48C-...
> Thanks for the responses guys. The only reason I updated, (or TRIED to
> update
> ) beyond the initially installed driver was that copy protected DVD's
> won't play and it tells me it's due to the graphics driver. I assumed it
> was
> because it wanted the most updated "Microsoft Approved" version of the
> driver. I can and have rolled back to the original driver, but I'm still
> in
> the same place with a DVD player that can't be used.
>
> "antioch" wrote:
>
>>
>> "sburklin" <> wrote in message
>> news:5440EBAB-7317-4F65-A0C4-...
>> > Hello. I believe this may be a known issue and I appologize if it's
>> > been
>> > asked numerous times before. I've only been able to find a handful of
>> > references and none of them seem to contain a solution.
>> >
>> > Anyhow, I have an Acer Travelmate 2451 that has the ATI Xpress 200m
>> > chipset.
>> > I recently upgraded my XP to Vista and had absolutely no issues with
>> > the
>> > install or any other updates the system has done. However, when I try
>> > to
>> > use
>> > the update feature to update my graphics drivers to the suggested Vista
>> > driver set, (I believe it's dated 1/26/2007) it results in a black
>> > screen
>> > that never clears. If I reset, I can go into safe mode perfectly fine,
>> > but
>> > any attempt to boot normally results in the black screen after the
>> > start
>> > up
>> > logo until I roll the drivers back. It wouldn't bother me so much, if
>> > it
>> > weren't for the fact that I think it's also preventing me from being
>> > able
>> > to
>> > play DVD's, as any attempt always results in an error telling me the
>> > copyright protection doesn't like something and I should update my
>> > graphics
>> > drivers. I know there was a hotfix and an official patch that was
>> > labeled
>> > as
>> > addressing something similar, but neither have resolved the issue for
>> > me.
>> > I
>> > have also attempted to use ModTool, which installs the most recent
>> > drivers,
>> > but leaves me with the DVD issue.
>> >
>> > Anyone know of a fix for this one? Thanks, in advance, for any feedback
>> > or
>> > help.

>>
>> I think I would start with rolling back to previous driver via Device
>> Manager.
>> If no joy, contact nVidia and post in their forum.
>> As RCM says, if it aint broke, don't fix.
>>
>> Rgds
>> Antioch
>>
>>
>>



 
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