Attachement problems

Hey there....

Heres my problem, I have a contact that i cannot receive attachments from,
only 1 contact, All my other contacts have no problems sending me pictures,
or videos.

The one contact cannot send me anything in an attachment form, i have him
added as a safe sender but that does not help, any ideas from the guru's out
there?

thanks for your time

"Darryl" <> wrote in message
news:FF82767B-8BC6-4FF9-9698-...
> Hey there....
>
> Heres my problem, I have a contact that i cannot receive attachments
> from,
> only 1 contact, All my other contacts have no problems sending me
> pictures,
> or videos.
>
> The one contact cannot send me anything in an attachment form, i have him
> added as a safe sender but that does not help, any ideas from the guru's
> out
> there?
>
> thanks for your time

If the mail was sent from Outlook using Outlook's RTF format then Outlook
Express will never find the attachment. Outlook Express does not understand
Outlook's RTF format. Ask the Outlook user to please use Plain Text,
especially when sending attachments.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

"Frank Saunders MS-MVP IE,OE/WM" wrote:

> "Darryl" <> wrote in message
> news:FF82767B-8BC6-4FF9-9698-...
> > Hey there....
> >
> > Heres my problem, I have a contact that i cannot receive attachments
> > from,
> > only 1 contact, All my other contacts have no problems sending me
> > pictures,
> > or videos.
> >
> > The one contact cannot send me anything in an attachment form, i have him
> > added as a safe sender but that does not help, any ideas from the guru's
> > out
> > there?
> >
> > thanks for your time
>
> If the mail was sent from Outlook using Outlook's RTF format then Outlook
> Express will never find the attachment. Outlook Express does not understand
> Outlook's RTF format. Ask the Outlook user to please use Plain Text,
> especially when sending attachments.
>
> --
> Frank Saunders MS-MVP IE,OE/WM
> www.fjsmjs.com
> Do not reply with email
>
> Thanks Frank for the quick response.... I will talk to him about it and let you know if it works or not....

Thanks again

darryl