Disable email scanning by your anti-virus application. It provides no
additional protection, it may be causing the problem, and even Symantec says
it's not necessary:
<QP>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</QP>
http://service1.symantec.com/SUPPORT...02111812533106
Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm
KY Chan wrote:
> On Monday morning, as usual checking mail in office using windows mail,
> all
> attachment was able to open (through the paper clip icon or save into
> other
> location.
> Then after lunch, all type of attachment (picture, excel, words, pdf...)
> can
> not be open through the paper clip icon. Then i try to save it and open
> again, these message pop up "there was an error saving one or more of the
> attachments. Please check your free disk space and try again", i can't
> safe
> the attachment.
> If forwarded to other people, it's ok, open and view as normal.
> Another thing I encounter, i can't open web based email attachment as
> well,
> since I'd forward (to try) the office attachment mail to my personal
> account. I try to save it, the saving process as usual, but when saving is
> done, the file was not saved at all.
> I'm using Vista Home basic, Version 6.0 (build 6002: SP2)
> Window mail Version 6.0.6000.16386 (vista_rtm.061101-2205)
> I have Win defender ON, and AVG free edition, Version 9.0.708
> Some said it's IE 8 causing the problem, so i uninstall it, the same
> problem
> happened. now I'm using IE 7 (Version 7.0.6002.18005)
> Is it have to do with low memory? how to check the available memory i
> have?
> What happened? Please help, this really annoyed me since I leave most of
> the
> attachment in Windows Mail.