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Attempts to Install Update Over and Over

 
 
ssif21
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      04-05-2008
This is my third time posting this. Other two responses were worthless.
Attempted to file email help request with MS but it kept rejecting my product
number (which WAS entered correctly). The only good part of this is that I'm
in the market for another computer for my daughter and now have decided to
but her an Apple based on this experience.

Vista attempts to install update BN947821 over and over. It shows that it
has installed it six times and still insists on attempting to install it more.

I'm sure I won't get any help this time, but, what the heck.
 
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PA Bear [MS MVP]
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      04-06-2008
Follow the instructions in the section "How can I manually install and run
CheckSUR to troubleshoot my system?" of
http://support.microsoft.com/kb/947821.

=============================

Support:
Unlimited installation and compatibility support for Vista SP1 is available
at no charge through 18 Mar-09
• US:
http://support.microsoft.com/oas/def...4&gprid=500921
• CA:
http://support.microsoft.com/oas/def...4&gprid=500921
• UK:
http://support.microsoft.com/oas/def...4&gprid=500921
• AU:
http://support.microsoft.com/oas/def...4&gprid=500921
• Other: http://support.microsoft.com/oas/default.aspx | select Windows
Vista | select Windows Vista Service Pack 1

Help References:
How to obtain the latest Windows Vista service pack
http://support.microsoft.com/kb/935791

Windows Vista Service Pack 1 - Things to Know Before You Download:
http://technet.microsoft.com/en-us/w.../bb968859.aspx

Windows Vista Help: Learn how to install Windows Vista Service Pack 1 (SP1):
http://windowshelp.microsoft.com/win...6f2021033.mspx
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

ssif21 wrote:
> This is my third time posting this. Other two responses were worthless.
> Attempted to file email help request with MS but it kept rejecting my
> product number (which WAS entered correctly). The only good part of this
> is that I'm in the market for another computer for my daughter and now
> have
> decided to but her an Apple based on this experience.
>
> Vista attempts to install update BN947821 over and over. It shows that it
> has installed it six times and still insists on attempting to install it
> more.
>
> I'm sure I won't get any help this time, but, what the heck.


 
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sunday_morning
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Posts: n/a

 
      07-01-2008
I am currently experiencing the same problem with update: KB936330.


"ssif21" wrote:

> This is my third time posting this. Other two responses were worthless.
> Attempted to file email help request with MS but it kept rejecting my product
> number (which WAS entered correctly). The only good part of this is that I'm
> in the market for another computer for my daughter and now have decided to
> but her an Apple based on this experience.
>
> Vista attempts to install update BN947821 over and over. It shows that it
> has installed it six times and still insists on attempting to install it more.
>
> I'm sure I won't get any help this time, but, what the heck.

 
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sunday_morning
Guest
Posts: n/a

 
      07-01-2008
.....and so I follow one of the links above to begin an email exchange with MS
help representatives, except when i go to submit my help request I get: "An
unknown application error occurred. Please try again in a few minutes."

Truly, MS, you are a class act.

"sunday_morning" wrote:

> I am currently experiencing the same problem with update: KB936330.
>
>
> "ssif21" wrote:
>
> > This is my third time posting this. Other two responses were worthless.
> > Attempted to file email help request with MS but it kept rejecting my product
> > number (which WAS entered correctly). The only good part of this is that I'm
> > in the market for another computer for my daughter and now have decided to
> > but her an Apple based on this experience.
> >
> > Vista attempts to install update BN947821 over and over. It shows that it
> > has installed it six times and still insists on attempting to install it more.
> >
> > I'm sure I won't get any help this time, but, what the heck.

 
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