Audio and Video Setup Live Messenger

I have a Microsoft Lifecam3000 - since upgrading to Vista I have not been
able to make any adjustments to my speaker or microphone volume. Due to this
problem I have stopped using Windows Live Messenger. I have checked my
Webcam and am able to set volume and speakers up OK. Is there an update I
have missed or is this a known problem that will be fixed in time?

Welcome to the club, I have a Logitech Ultimate Laptop camera, with
basically the same problem, only I don't get any sound or audio out, after
checking the settings before I make a connection. So far I've had 4 messages
from Microsoft, with no solutions - I'm beginning to believe they don't
understand what I'm telling them. I can do text and PC to PC chat with no
problems, I get a great video picture but no audio or sound, the volume and
mic controls are not "X"ed out, just frozen.
Of course this is all using Vista Premium.

"Colinj" <> wrote in message
news:37ECEF3A-7021-454E-82C9-...
>I have a Microsoft Lifecam3000 - since upgrading to Vista I have not been
> able to make any adjustments to my speaker or microphone volume. Due to
> this
> problem I have stopped using Windows Live Messenger. I have checked my
> Webcam and am able to set volume and speakers up OK. Is there an update
> I
> have missed or is this a known problem that will be fixed in time?

I also have Vista Premium that I upgraged from XP. Messenger worked
perfectly on XP - until there is a fix for this I will continue to use Skype
- better picture and controllable sound. There does not seem to be a rush
by Microsoft to fix the problem.

ColinJ

"Ed Bailey" wrote:

> Welcome to the club, I have a Logitech Ultimate Laptop camera, with
> basically the same problem, only I don't get any sound or audio out, after
> checking the settings before I make a connection. So far I've had 4 messages
> from Microsoft, with no solutions - I'm beginning to believe they don't
> understand what I'm telling them. I can do text and PC to PC chat with no
> problems, I get a great video picture but no audio or sound, the volume and
> mic controls are not "X"ed out, just frozen.
> Of course this is all using Vista Premium.
>
> "Colinj" <> wrote in message
> news:37ECEF3A-7021-454E-82C9-...
> >I have a Microsoft Lifecam3000 - since upgrading to Vista I have not been
> > able to make any adjustments to my speaker or microphone volume. Due to
> > this
> > problem I have stopped using Windows Live Messenger. I have checked my
> > Webcam and am able to set volume and speakers up OK. Is there an update
> > I
> > have missed or is this a known problem that will be fixed in time?
>

I'm on your side, there is another program that works just great and that is
SIGHTSPEED, it's free like Skype, for video conversations. I have used it
and tested it on this laptop. I have not tried Skype on it yet. I have found
there to be quite a difference with the video on Messenger, depends on your
connection, type etc. I bought one camera which simply gave me the worst
picture ever, they took it back without a word - I suspect they had alot of
that model returned. I'm just going to continue monitoring the messenger
news groups until I see smething show up.
Take care.

"Colinj" <> wrote in message
news:BC3699DD-7C9C-469C-A4BE-...
>I also have Vista Premium that I upgraged from XP. Messenger worked
> perfectly on XP - until there is a fix for this I will continue to use
> Skype
> - better picture and controllable sound. There does not seem to be a
> rush
> by Microsoft to fix the problem.
>
> ColinJ
>
> "Ed Bailey" wrote:
>
>> Welcome to the club, I have a Logitech Ultimate Laptop camera, with
>> basically the same problem, only I don't get any sound or audio out,
>> after
>> checking the settings before I make a connection. So far I've had 4
>> messages
>> from Microsoft, with no solutions - I'm beginning to believe they don't
>> understand what I'm telling them. I can do text and PC to PC chat with no
>> problems, I get a great video picture but no audio or sound, the volume
>> and
>> mic controls are not "X"ed out, just frozen.
>> Of course this is all using Vista Premium.
>>
>> "Colinj" <> wrote in message
>> news:37ECEF3A-7021-454E-82C9-...
>> >I have a Microsoft Lifecam3000 - since upgrading to Vista I have not
>> >been
>> > able to make any adjustments to my speaker or microphone volume. Due
>> > to
>> > this
>> > problem I have stopped using Windows Live Messenger. I have checked
>> > my
>> > Webcam and am able to set volume and speakers up OK. Is there an
>> > update
>> > I
>> > have missed or is this a known problem that will be fixed in time?
>>

Greetings Ed,

There have been some issues I've heard about (although not personally experienced) regarding
some Logitech cameras and their Vista drivers. Just so you know.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Ed Bailey" <> wrote in message
news:EDDCB4B6-2CC5-46FF-833C-...
> Welcome to the club, I have a Logitech Ultimate Laptop camera, with basically the same
> problem, only I don't get any sound or audio out, after checking the settings before I make
> a connection. So far I've had 4 messages from Microsoft, with no solutions - I'm beginning
> to believe they don't understand what I'm telling them. I can do text and PC to PC chat
> with no problems, I get a great video picture but no audio or sound, the volume and mic
> controls are not "X"ed out, just frozen.
> Of course this is all using Vista Premium.
>
> "Colinj" <> wrote in message
> news:37ECEF3A-7021-454E-82C9-...
>>I have a Microsoft Lifecam3000 - since upgrading to Vista I have not been
>> able to make any adjustments to my speaker or microphone volume. Due to this
>> problem I have stopped using Windows Live Messenger. I have checked my
>> Webcam and am able to set volume and speakers up OK. Is there an update I
>> have missed or is this a known problem that will be fixed in time?
>

Yes, I found out the hard way, I use a Logitech 510 camera for video on my
other computers, they no longer support these cameras, so they are not going
to release an Vista update. I did try an installation and it sort of worked,
in the long run, it gave Vista and me fits. I've found a number of
programs/installations that are claimed to be Vista compatible - that aren't
on this laptop - one company even told me it was compatible, yeah sure. I
have a similiar printer problem, but Lexmark claims they will release a new
driver by May 31st )
Thanks for the reply, take care.

"Jonathan Kay [MVP]" <> wrote in message
news:2AD756BB-F4F1-46AF-929C-...
> Greetings Ed,
>
> There have been some issues I've heard about (although not personally
> experienced) regarding some Logitech cameras and their Vista drivers.
> Just so you know.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Ed Bailey" <> wrote in message
> news:EDDCB4B6-2CC5-46FF-833C-...
>> Welcome to the club, I have a Logitech Ultimate Laptop camera, with
>> basically the same problem, only I don't get any sound or audio out,
>> after checking the settings before I make a connection. So far I've had 4
>> messages from Microsoft, with no solutions - I'm beginning to believe
>> they don't understand what I'm telling them. I can do text and PC to PC
>> chat with no problems, I get a great video picture but no audio or
>> sound, the volume and mic controls are not "X"ed out, just frozen.
>> Of course this is all using Vista Premium.
>>
>> "Colinj" <> wrote in message
>> news:37ECEF3A-7021-454E-82C9-...
>>>I have a Microsoft Lifecam3000 - since upgrading to Vista I have not been
>>> able to make any adjustments to my speaker or microphone volume. Due to
>>> this
>>> problem I have stopped using Windows Live Messenger. I have checked my
>>> Webcam and am able to set volume and speakers up OK. Is there an
>>> update I
>>> have missed or is this a known problem that will be fixed in time?
>>
>
>

Colinj/Ed

We've found the cause for an issue in Vista where the microphone/speaker
device will not work in Video Call (even though it works in Voice Call and
other applications).

For this particular issue, the work around is as follows:

- Launch the tuning wizard via Tools->Audio and Video Setup
- On Step 1: Speaker Setup, make sure the checkbox "Click here if you are
using headphones" is NOT checked.

We will be adding the fix into a future release.

- Duoc [MSFT] -

----------------------------------------------

This email is provided "AS IS" with no warranties, and confers no rights.


"Colinj" wrote:

> I also have Vista Premium that I upgraged from XP. Messenger worked
> perfectly on XP - until there is a fix for this I will continue to use Skype
> - better picture and controllable sound. There does not seem to be a rush
> by Microsoft to fix the problem.
>
> ColinJ
>
> "Ed Bailey" wrote:
>
> > Welcome to the club, I have a Logitech Ultimate Laptop camera, with
> > basically the same problem, only I don't get any sound or audio out, after
> > checking the settings before I make a connection. So far I've had 4 messages
> > from Microsoft, with no solutions - I'm beginning to believe they don't
> > understand what I'm telling them. I can do text and PC to PC chat with no
> > problems, I get a great video picture but no audio or sound, the volume and
> > mic controls are not "X"ed out, just frozen.
> > Of course this is all using Vista Premium.
> >
> > "Colinj" <> wrote in message
> > news:37ECEF3A-7021-454E-82C9-...
> > >I have a Microsoft Lifecam3000 - since upgrading to Vista I have not been
> > > able to make any adjustments to my speaker or microphone volume. Due to
> > > this
> > > problem I have stopped using Windows Live Messenger. I have checked my
> > > Webcam and am able to set volume and speakers up OK. Is there an update
> > > I
> > > have missed or is this a known problem that will be fixed in time?
> >