Auto update download problems

Hi,
I'm running win XP pro SP2 and recently (maybe since SP2 or unstalling
Norton IS) I have noticed the following problem:
I have auto update set to 'notify me when there are updates but don't
download' and this works just fine, but when I click on the shield icon and
press download on the dialog, the dialog box closes and the shield icon
disappears and the download does NOT start.

When I use the windows update service on the microsoft site everthing is OK,
in that I can select, download & install the updates.

Any help would be much appreciated.

Similar problem here

I click on the balloon (not the shield icon) and get a download window. It
then downloads but I do not get a notification to install.


"Seamus F" <> wrote in message
news:...
> Hi,
> I'm running win XP pro SP2 and recently (maybe since SP2 or unstalling
> Norton IS) I have noticed the following problem:
> I have auto update set to 'notify me when there are updates but don't
> download' and this works just fine, but when I click on the shield icon
> and press download on the dialog, the dialog box closes and the shield
> icon disappears and the download does NOT start.
>
> When I use the windows update service on the microsoft site everthing is
> OK, in that I can select, download & install the updates.
>
> Any help would be much appreciated.
>

Thanks for the suggestion but it does not seem to make a difference, the
download window appears as usual but when I press the download button, the
window closes and after a second or so the shield icon disappears, with no
errors or events in the system log.

"Spike" <> wrote in message
news:S80wd.17787$1%.13656@fed1read03...
> Similar problem here
>
> I click on the balloon (not the shield icon) and get a download window.
> It then downloads but I do not get a notification to install.
>
>
> "Seamus F" <> wrote in message
> news:...
>> Hi,
>> I'm running win XP pro SP2 and recently (maybe since SP2 or unstalling
>> Norton IS) I have noticed the following problem:
>> I have auto update set to 'notify me when there are updates but don't
>> download' and this works just fine, but when I click on the shield icon
>> and press download on the dialog, the dialog box closes and the shield
>> icon disappears and the download does NOT start.
>>
>> When I use the windows update service on the microsoft site everthing is
>> OK, in that I can select, download & install the updates.
>>
>> Any help would be much appreciated.
>>
>
>

On Wed, 15 Dec 2004 19:47:41 -0000, "Seamus F" <>
wrote:

>Thanks for the suggestion but it does not seem to make a difference, the
>download window appears as usual but when I press the download button, the
>window closes and after a second or so the shield icon disappears, with no
>errors or events in the system log.
I also have experienced this, just today in fact. Running SP2.
I'm using the same setting as you I think, notify me
but don't automatically download.

It notified me today that 4 downloads were ready.
Their check boxes were ticked, I selected the download
button. The little shield icon in the bottom right disappeared,
nothing further happened, no download took place.

I looked in two log files, "windowsupdate.log"
and "windows update.log".
windowsupdate.log was updated today, but nothing useful in there,
on the other hand, "windows update.log" was updated on
12/5/2004 - this seems odd to me. I thought this file
was assiciated with an older version of WU. Why is it still
being updated.

How to trouble shoot this problem? There must be
some info somewhere -

Dave

WOW

Turned on computer this morning, got a message balloon that the updates were
ready to install, They installed OK
This is three days after they downloaded

SPIKE

"Seamus F" <> wrote in message
news:...
> Hi,
> I'm running win XP pro SP2 and recently (maybe since SP2 or unstalling
> Norton IS) I have noticed the following problem:
> I have auto update set to 'notify me when there are updates but don't
> download' and this works just fine, but when I click on the shield icon
> and press download on the dialog, the dialog box closes and the shield
> icon disappears and the download does NOT start.
>
> When I use the windows update service on the microsoft site everthing is
> OK, in that I can select, download & install the updates.
>
> Any help would be much appreciated.
>