Hello,
If you know how to safely use the Windows registry editor, use Option 1 noted below. If you are un-familiar with Regedit, then I'd suggest you remove 1 update.
Please do read the whole note before doing anything or taking action.
To remove windows update KB908531, do the following:
Go to Conrtol Panel, then select "Add or Remove Programs".
Be sure the "Change or Remove Programs" is active / highlighted (at top left of window).
Then look at "Show updates" checkbox (at top). Make sure it is selected (ticked).
Once the display is populated, scroll down to "Security Update for Windows XP (KB908531)". It should be near the bottom of the list.
Click on that item. You'll see a Remove button. Click on it if you wish to have it removed.
** Before you use Add-Remove Programs, be very sure you close all your open user programs (after saving any unsaved work). After this change takes effect, and IF this does not ask for a restart, then you should do a logoff and restart of Windows.
From a post in IE6 Browser newsgroup by Stephen Hui [MSFT] (13 Apr-06):
<QP>
We've determined that the majority of the issues people are having with
MS06-015 / KB908531 are due to a bad interaction between the security
update and a software component included with various HP hardware devices,
including but not limited to printers, scanners, and cameras.
Here are two fixes which should fix problems caused by the interaction
with the HP software:
Option 1 - Modify the registry
------------------------------
- (If you have multiple user accounts set up) Log onto the computer using
an account with Administrator privileges
- Click the Start button, then click Run and type "regedit" at the prompt,
without the quotes; this will start Registry Editor
- Locate the
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Shell
Extensions\Cached key in Registry Editor
- Right click on the key and select New / DWORD Value
- Rename the resulting value "{A4DF5659-0801-4A60-9607-1C48695EFDA9}{000214E6-0000-0000-C000-000000000046} 0x401"
, without the quotes
- Right click the value, select Modify, and type "1" into the Value Data
field
- Close Registry Editor
Option 2 - Kill the HP process
------------------------------
- Wait until Internet Explorer, Windows Explorer, or whichever component
is encountering problems is in an unresponsive state
- Click the Start button, then select Run and type "taskmgr" at the
prompt, without the quotes; this will start Task Manager
- Locate any instances of hpgs2wnd.exe or hpgs2wnf.exe in Task Manager,
then right click on them and select End Process
Notes:
- Option 2 this may disable some HP device-specific functionality until
you restart your computer.
- Option 2 will correct the problem for the logged-in user, but not for
all users on a computer with multiple user accounts. For that reason,
Option 1 is the preferred option.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
If your computer is not currently unresponsive, you should only have to do
Option 1 or Option 2, not both. If your computer is currently
unresponsive, you should be fixed by doing Option 2.
I'm very sorry about the inconvenience this has caused you all; hopefully
this will get things back on track. Please note that MS06-015 fixes a
critical security vulnerability, so it's very important that you reinstall
it as soon as possible if you've uninstalled it. Please also keep in mind
that disabling Auto Update will leave your computer unprotected even after
we release security updates. I understand that this experience has been
very frustrating for many of you, but I really must still strongly
recommend that you leave [Automatic Updates] enabled for your own safety.
</QP>
Source:
http://groups.google.com/group/micro...4143b42d0c3ca2
Also, see this Blog entry by Mike Reavey at MSFT.
http://blogs.technet.com/msrc/archiv...15/425311.aspx
--
Maurice N
MVP Windows - Shell / User
-----
"AtlMike2006" wrote in message news:78D53174-8166-416E-8967-...
>I received the following updates on 4/14:
>
> Security Update for Windows XP (KB908531)
> Security Update for Windows XP (KB911562)
> Windows Malicious Software Removal Tool - April 2006 (KB890830)
> Cumulative Security Update for Internet Explorer for Windows XP (KB912812)
> Security Update for Windows Media Player 10 for Windows XP (KB911565)
> Cumulative Security Update for Outlook Express for Windows XP (KB911567)
>
> And now I can not save any "Office: file to a sub folder. When I try the
> system error comes up stating that the program is not responding and shuts
> down and sends Microsoft an error message.
> I have confirmed this problem with Word, Excel and Front Page 2003 - I am
> using Office XP professional - I have check all available office updates and
> it says I am current.
>
> I am thinking that the problem is with one of the auto updates. Can anyone
> confirm this and if so how to fix?
>
> Can you reverse or unstall the auto updates?
>
> Thanks
>
>
>
Similar Threads
Linear Mode
