Auto update works; Installs fail?

I've got updates queueing up for installation on my desktop, but nothing can
get them installed. I've tried express install, custom installing one at a
time, downloading Installer 4.5, disabling firewall & antivirus, etc, and
it's always the same result: Installer says it's installing updates, the
window message says they're installed, then an error message says they could
not be installed. I'm up to 15 in queue.

Any ideas?

Specs:
Win XP Pro SP3 on a Fujitsu Lifebook P w/ Crusoe processor (incompatible w/
Silverlight).

Hello Bob,

See if this thread helps.

<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=90fca 784-fc8e-4002-b58b-d3edcb0a0025&mid=90fca784-fc8e-4002-b58b-d3edcb0a0025>

Let us know what hª ppens.

I hope this post is helpful.
- -- ---



"Bob Forgrave" wrote:

> I've got updates queueing up for installation on my desktop, but nothing can
> get them installed. I've tried express install, custom installing one at a
> time, downloading Installer 4.5, disabling firewall & antivirus, etc, and
> it's always the same result: Installer says it's installing updates, the
> window message says they're installed, then an error message says they could
> not be installed. I'm up to 15 in queue.
>
> Any ideas?
>
> Specs:
> Win XP Pro SP3 on a Fujitsu Lifebook P w/ Crusoe processor (incompatible w/
> Silverlight).

CrystalBall© sez...

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation:
http://support.microsoft.com/kb/943144

NB: Also applies to clean installs, upgrade installs, and Recovery installs.

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Bob Forgrave wrote:
> I've got updates queueing up for installation on my desktop, but nothing
> can
> get them installed. I've tried express install, custom installing one at a
> time, downloading Installer 4.5, disabling firewall & antivirus, etc, and
> it's always the same result: Installer says it's installing updates, the
> window message says they're installed, then an error message says they
> could
> not be installed. I'm up to 15 in queue.
>
> Any ideas?
>
> Specs:
> Win XP Pro SP3 on a Fujitsu Lifebook P w/ Crusoe processor (incompatible
> w/
> Silverlight).

Perfect responses. As suggested, an unregistered Wups2.dll was the culprit;
after fixing this according to http://support.microsoft.com/kb/943144, all
previously downloaded and hung items installed without flaw.

The surprising thing is that this problem occurred on a PC freshly loaded
with XP Pro and all the latest service packs and patches, done all the right
way. In other words, this is a speed bump on the main highway; expect to hit
it with every reloaded PC.

Bob

Bob Forgrave wrote:

> The surprising thing is that this problem occurred on a PC freshly loaded
> with XP Pro and all the latest service packs and patches, done all the right
> way. In other words, this is a speed bump on the main highway; expect to hit
> it with every reloaded PC.

I assume you installed service pack 3 via Windows Update? If so, this is a
known issue that Microsoft have recently been made aware of. I'm cautiously
optimistic that it will - eventually - be fixed.

Harry.

I am using WinXP and this helped me:

1) in CMD type: net stop wuauserv
2) delete "SoftwareDistribution" folder in C:\Windows
3) in CMD than type: net start wuauserv
4) download and run this: rapidshare.com/files/124622617/au_client_tool_v7.exe
5) restart PC

Credits for this advice goes Ivan Gregus who helped me.


"Bob Forgrave" wrote:

> I've got updates queueing up for installation on my desktop, but nothing can
> get them installed. I've tried express install, custom installing one at a
> time, downloading Installer 4.5, disabling firewall & antivirus, etc, and
> it's always the same result: Installer says it's installing updates, the
> window message says they're installed, then an error message says they could
> not be installed. I'm up to 15 in queue.
>
> Any ideas?
>
> Specs:
> Win XP Pro SP3 on a Fujitsu Lifebook P w/ Crusoe processor (incompatible w/
> Silverlight).