"science teacher" <> wrote in
message news:8645C853-BFB0-46C5-BDE8-...
>I am not very computer literate. I just bought this computer last week and
> the only thing I have installed on it is a trial Norton. How do I find
> out
> if I have a firewall and then how do I turn it off?
>
> "Michael Solomon" wrote:
>
>>
>>
>> "science teacher" <science > wrote in
>> message news
994B692-52B2-4139-B46A-...
>> > When I attempt to access my Webmail, I get a message that says
>> > "Automatic
>> > Popup windows are disabled for your browser. You must allow popup
>> > windows
>> > for the WebMail URL to continue." I have already clicked and enabled
>> > "Always
>> > Allow Pop-ups from This Site"; however I am still getting the message
>> > and
>> > am
>> > not able to continue. I have doubled checked and should be able to get
>> > popups
>> > from this site. What else do I need to do?
>> Do you have a third party firewall installed that controls popups. If
>> yes,
>> you may need to turn that feature off in your firewall as well as in IE.
>>
>> --
>> Michael Solomon
>> Backup is a PC user's best friend
>> DTS-L.Org: http://www.dts-l.org/
>>
You don't want to turn off the firewall, only the option to control pop-ups
if it has such an option. Chances are, your system only came with Windows
Firewall and it doesn't have that option. You can check the documentation
on your computer to see what was included and pre-installed on the setup but
usually third party firewalls are not included in OEM, Original Equipment
Manufacturer" setups so you are probably safe.
As someone else pointed out, you can try putting the specific site in the
trusted zone. I wouldn't recommend turn off IE's protected mode but you
might try lowering it's security settings in Control Panel, Internet
Options, Security tab. Before doing that, check to see if you have
antivirus software running on the system, many OEMs do include such software
or trial versions in their setups and many of them have options to block
pop-ups. Where you find that various, look for settings or options or
preferences within the software. Again, check your documentation for what
was included. If antivirus was included, look for it on the start menu,
open the app and try to find the options to see if it is controlling
pop-ups.
--
Michael Solomon
Backup is a PC user's best friend
DTS-L.Org:
http://www.dts-l.org/