Automatic Update Service Error

I have been getting the following error in the event viwer regarding doing an
automatic update. What does it mean and how do I fix it?

"Unable to connect: Windows is unable to connect to the Automatic Updates
service and therefore cannot download and install updates according to the
set schedule. Windows will continue to try to establish a connection."

I have posted numerous requests for assistance regarding this problem, and am
still waiting for even a sorry. Is there a solution? If so what is it?

"Carl Gross" wrote:

> I have been getting the following error in the event viwer regarding doing an
> automatic update. What does it mean and how do I fix it?
>
> "Unable to connect: Windows is unable to connect to the Automatic Updates
> service and therefore cannot download and install updates according to the
> set schedule. Windows will continue to try to establish a connection."

Also tried downloading EXE versions of updates, but I get a "Page not found"
error.

"Carl Gross" wrote:

> I have been getting the following error in the event viwer regarding doing an
> automatic update. What does it mean and how do I fix it?
>
> "Unable to connect: Windows is unable to connect to the Automatic Updates
> service and therefore cannot download and install updates according to the
> set schedule. Windows will continue to try to establish a connection."

"Carl Gross",

I'm sorry you are hitting this error. Could you please retry your Automatic
Updates one more time today and send us the log of the error? Here's how:

A. Run the update again, but first look at the system clock. Memorize that
time.
B. Let it fail.
C. Then open the Windows Update log. See below.

On Windows XP:

1. Click Start
2. Click Run
3. type: %WINDIR%\WindowsUpdate.log
4. Click OK

On Windows 2000 and Windows Server 2003:
1. Click Start
2. Click Run
3. type: "%WINDIR%\Windows Update.log"
4. Click OK
5. Next, when the log has opened, scroll all the way to the bottom.
6. Ensure this is the case by clicking anywhere inside the log and typing
the <CTRL> and <End> keys.
7. Scroll back up to the minute that you ran the test.
8. Click and drag from that minute to the end of the log, so that the entire
ending of the log is selected.
9. Copy the selected text
10. Reply to this newsgroup, and paste that text in this newsgroup.

Sincerely,

Pat Walters [MSFT]

"Carl Gross" <> wrote in message
news26E572C-9C5A-492B-8167-...
> Also tried downloading EXE versions of updates, but I get a "Page not
found"
> error.
>
> "Carl Gross" wrote:
>
> > I have been getting the following error in the event viwer regarding
doing an
> > automatic update. What does it mean and how do I fix it?
> >
> > "Unable to connect: Windows is unable to connect to the Automatic
Updates
> > service and therefore cannot download and install updates according to
the
> > set schedule. Windows will continue to try to establish a connection."