Automatic Update Turns Itself Off - Can't turn back on

When I restart the computer, I get a message at the Automatic Updates have
been turned off (which is dangerous). When I try to turn them on manually, I
get a message saying it can't be done without going into the contol panel.
When I do it under the control panel and hit APPLY, it still doesn't work.
Could this be a virus or something else?

I have the same problem, i think its a virus but 'm not sure.

greets wrist

"BulldogATL" wrote:

> When I restart the computer, I get a message at the Automatic Updates have
> been turned off (which is dangerous). When I try to turn them on manually, I
> get a message saying it can't be done without going into the contol panel.
> When I do it under the control panel and hit APPLY, it still doesn't work.
> Could this be a virus or something else?

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

BulldogATL wrote:
> When I restart the computer, I get a message at the Automatic Updates have
> been turned off (which is dangerous). When I try to turn them on
> manually,
> I get a message saying it can't be done without going into the contol
> panel.
> When I do it under the control panel and hit APPLY, it still doesn't work.
> Could this be a virus or something else?

Hello BulldogATL,

Scan the system for the presence of malware:

Follow MowGreen sugestion
<http://groups.google.com/group/microsoft.public.windowsupdate/browse_thread/thread/23943939f4764146/ac31074b1c9359ca?lnk=gst&q=kaspersky#ac31074b1c935 9ca>

Let us know what hªppens.

Check back later, though. I'm sure someone who knows about this will be
passing through any time now.

I hope this post is helpful.
- -- ---

"BulldogATL" wrote:

> When I restart the computer, I get a message at the Automatic Updates have
> been turned off (which is dangerous). When I try to turn them on manually, I
> get a message saying it can't be done without going into the contol panel.
> When I do it under the control panel and hit APPLY, it still doesn't work.
> Could this be a virus or something else?

Another consideration:

System may be infected with malware "Vundo"
http://www.microsoft.com/security/po...=Win32%2fVundo

--

--------------------------------
TaurArian [MVP] 2005-2008
Update Services
http://taurarian.mvps.org


"BulldogATL" wrote:

> When I restart the computer, I get a message at the Automatic Updates have
> been turned off (which is dangerous). When I try to turn them on manually, I
> get a message saying it can't be done without going into the contol panel.
> When I do it under the control panel and hit APPLY, it still doesn't work.
> Could this be a virus or something else?

If your system is infected with the Vundo or associated trojan, your antivirus
program might not pick it up.

Download the following program:

Spybot Search and Destroy

and also download the current update file and save to your C:\ Drive.

Reboot the computer in safe-mode, by pressing F8 on boot up, just after the
Bios boot screen.

When the computer boots, run the Spybot Search and Destroy, but do not click
on
the automatic update definitions.

Open Control Panel, then System, then System Restore and turn it off, (as
the Vundo virus might be in your System Restore directory of System Volume
Information).

When Spybot runs for the first time, do not create a backup of your system,
as it might contain the Vundo threat.

Scan the computer, and if it finds Vundo Trojan, reboot and rerun in Windows
Normal Mode Spybot Search and Destroy.

At the same time, run your antivirus program and update it first to the most
current
virus definitions.
Then run the Full Scan.

This should remove the Vundo Trojan.



"TaurArian" wrote:

> Another consideration:
>
> System may be infected with malware "Vundo"
> http://www.microsoft.com/security/po...=Win32%2fVundo
>
> --
>
> --------------------------------
> TaurArian [MVP] 2005-2008
> Update Services
> http://taurarian.mvps.org
>
>
> "BulldogATL" wrote:
>
> > When I restart the computer, I get a message at the Automatic Updates have
> > been turned off (which is dangerous). When I try to turn them on manually, I
> > get a message saying it can't be done without going into the contol panel.
> > When I do it under the control panel and hit APPLY, it still doesn't work.
> > Could this be a virus or something else?

yes its a virus ive got the same problem


"BulldogATL" wrote:

> When I restart the computer, I get a message at the Automatic Updates have
> been turned off (which is dangerous). When I try to turn them on manually, I
> get a message saying it can't be done without going into the contol panel.
> When I do it under the control panel and hit APPLY, it still doesn't work.
> Could this be a virus or something else?