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Automatic updates and disabling anitvirus question

 
 
Parkers-Georgia & Bob
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Posts: n/a

 
      08-16-2004
Another post here has raised this question in my mind.....
If Automatic Updates are truly automatic, downloading and installing without
consumer intervention, how does the system deal with an antivirus program
which is running in the background? In other words, we are told to disable
any antivirus, adware, etc. programs before installing Windows Updates. But
if these are being done "automatically" without our knowledge, then
obviously these other programs are running. And I certainly would not want
to leave my antivirus protection disabled on the "chance" that a Windows
Update might be preparing itself for installation without my knowledge.
This is counterproductive.



 
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Eric Brodish [MSFT]
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Posts: n/a

 
      08-16-2004
Hi,

Please configured Proxy/Firewall/AV software to not block the following
urls.
http://*.windowsupdate.microsoft.com
https://*.windowsupdate.microsoft.com
http://download.windowsupdate.com
For help in configuring Proxy/Firewall/AV software refer to documentation or
contact the manufacturer.

Thank you

Eric


"Parkers-Georgia & Bob" <> wrote in message
news:...
> Another post here has raised this question in my mind.....
> If Automatic Updates are truly automatic, downloading and installing

without
> consumer intervention, how does the system deal with an antivirus program
> which is running in the background? In other words, we are told to

disable
> any antivirus, adware, etc. programs before installing Windows Updates.

But
> if these are being done "automatically" without our knowledge, then
> obviously these other programs are running. And I certainly would not want
> to leave my antivirus protection disabled on the "chance" that a Windows
> Update might be preparing itself for installation without my knowledge.
> This is counterproductive.
>
>
>



 
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David Kays [MSFT]
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Posts: n/a

 
      08-16-2004
Hopefully you're not seeing instructions anywhere to always disable your
antivirus software when installing updates from Windows Update. A properly
behaving antivirus program should not interfere with the installation of
updates. If an antivirus program interferes with the installation of an
update through Automatic Updates, the installation will be attempted again
until it succeeds.

--
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send e-mail directly to this alias. This alias is for
newsgroup purposes only.


"Parkers-Georgia & Bob" <> wrote in message
news:...
> Another post here has raised this question in my mind.....
> If Automatic Updates are truly automatic, downloading and installing
> without
> consumer intervention, how does the system deal with an antivirus program
> which is running in the background? In other words, we are told to
> disable
> any antivirus, adware, etc. programs before installing Windows Updates.
> But
> if these are being done "automatically" without our knowledge, then
> obviously these other programs are running. And I certainly would not want
> to leave my antivirus protection disabled on the "chance" that a Windows
> Update might be preparing itself for installation without my knowledge.
> This is counterproductive.
>
>
>



 
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Parkers-Georgia & Bob
Guest
Posts: n/a

 
      08-16-2004
I can't even count how many times I have read in this newsgroup to disable
Norton AntiVirus before a download from Windows Update. This was the
"usual" answer to people whose updates messed up their computer - DISABLE
ANY ANTIVIRUS SOFTWARE and try again. I am not going to go back and list
all those threads, but I read them, obeyed the "rule", and was under the
impression this was necessary during an update! I even had a post-it with a
reminder to do it stuck on my computer table near the list of updates which
I would always print after a successful update. So this is now
unnecessary??????


"David Kays [MSFT]" <> wrote in message
news:...
> Hopefully you're not seeing instructions anywhere to always disable your
> antivirus software when installing updates from Windows Update. A

properly
> behaving antivirus program should not interfere with the installation of
> updates. If an antivirus program interferes with the installation of an
> update through Automatic Updates, the installation will be attempted again
> until it succeeds.
>
> --
> This posting is provided "AS IS" with no warranties, and confers no

rights.
> Please do not send e-mail directly to this alias. This alias is for
> newsgroup purposes only.
>
>
> "Parkers-Georgia & Bob" <> wrote in message
> news:...
> > Another post here has raised this question in my mind.....
> > If Automatic Updates are truly automatic, downloading and installing
> > without
> > consumer intervention, how does the system deal with an antivirus

program
> > which is running in the background? In other words, we are told to
> > disable
> > any antivirus, adware, etc. programs before installing Windows Updates.
> > But
> > if these are being done "automatically" without our knowledge, then
> > obviously these other programs are running. And I certainly would not

want
> > to leave my antivirus protection disabled on the "chance" that a Windows
> > Update might be preparing itself for installation without my knowledge.
> > This is counterproductive.
> >
> >
> >

>
>



 
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Jupiter Jones [MVP]
Guest
Posts: n/a

 
      08-16-2004
There are many things that can cause issues with updates.
AV, Norton for one, but also others, have often caused download and
installation issues.
I have never had issues and I use Norton but it happens on some
computers.
When people post with update issues, disabling the AV is one of
several common and appropriate suggestions.
If there is an issue with the AV, then that is another issue that
needs to be dealt with, but the Windows Update newsgroup is not the
place.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"Parkers-Georgia & Bob" <> wrote in message
news:...
>I can't even count how many times I have read in this newsgroup to
>disable
> Norton AntiVirus before a download from Windows Update. This was
> the
> "usual" answer to people whose updates messed up their computer -
> DISABLE
> ANY ANTIVIRUS SOFTWARE and try again. I am not going to go back and
> list
> all those threads, but I read them, obeyed the "rule", and was under
> the
> impression this was necessary during an update! I even had a
> post-it with a
> reminder to do it stuck on my computer table near the list of
> updates which
> I would always print after a successful update. So this is now
> unnecessary??????
>
>
> "David Kays [MSFT]" <> wrote in message
> news:...
>> Hopefully you're not seeing instructions anywhere to always disable
>> your
>> antivirus software when installing updates from Windows Update. A

> properly
>> behaving antivirus program should not interfere with the
>> installation of
>> updates. If an antivirus program interferes with the installation
>> of an
>> update through Automatic Updates, the installation will be
>> attempted again
>> until it succeeds.
>>
>> --
>> This posting is provided "AS IS" with no warranties, and confers no

> rights.
>> Please do not send e-mail directly to this alias. This alias is
>> for
>> newsgroup purposes only.
>>
>>
>> "Parkers-Georgia & Bob" <> wrote in message
>> news:...
>> > Another post here has raised this question in my mind.....
>> > If Automatic Updates are truly automatic, downloading and
>> > installing
>> > without
>> > consumer intervention, how does the system deal with an antivirus

> program
>> > which is running in the background? In other words, we are told
>> > to
>> > disable
>> > any antivirus, adware, etc. programs before installing Windows
>> > Updates.
>> > But
>> > if these are being done "automatically" without our knowledge,
>> > then
>> > obviously these other programs are running. And I certainly would
>> > not

> want
>> > to leave my antivirus protection disabled on the "chance" that a
>> > Windows
>> > Update might be preparing itself for installation without my
>> > knowledge.
>> > This is counterproductive.
>> >
>> >
>> >

>>
>>

>
>



 
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PA Bear
Guest
Posts: n/a

 
      08-17-2004
I and many others very much disagree with you, David. A "properly behaving
anti-virus" *should* not interfere with installs but IMHO there are very few
of these properly behaving puppies out there.

One of the first prompts a user of an MS-provided update CD (e.g.,
http://www.microsoft.com/security/protect/cd/order.asp, discontinued) gets
is to disable anti-virus prior to installing updates.

An AV app *may* interpret the install of updated files as a threat and
disallow it, as the AV is programmed to do; likewise when installing any
application. I continue to advise users disable AV and close all other
running Windows-based programs other than Explorer before installing
anything.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)

David Kays [MSFT] wrote:
> Hopefully you're not seeing instructions anywhere to always disable your
> antivirus software when installing updates from Windows Update. A
> properly behaving antivirus program should not interfere with the
> installation of updates. If an antivirus program interferes with the
> installation of an update through Automatic Updates, the installation
> will be attempted again until it succeeds.
>
>
> "Parkers-Georgia & Bob" <> wrote in message
> news:...
> > Another post here has raised this question in my mind.....
> > If Automatic Updates are truly automatic, downloading and installing
> > without
> > consumer intervention, how does the system deal with an antivirus
> > program which is running in the background? In other words, we are
> > told to disable
> > any antivirus, adware, etc. programs before installing Windows Updates.
> > But
> > if these are being done "automatically" without our knowledge, then
> > obviously these other programs are running. And I certainly would not
> > want to leave my antivirus protection disabled on the "chance" that a
> > Windows Update might be preparing itself for installation without my
> > knowledge. This is counterproductive.


 
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