Automatic Updates doesn't work.

When I turn the automatic update service on, I get the standard error pop up
from XP saying that Auto Update has encountered a problem and needs to close.
No matter how many times I click on either of the three buttons (Debug, Send
Error Report, Don't Send) the error message immediately pops up again.

I have to keep to service disabled or the pop up error window is a huge pain
in the butt.

Has anyone seen this problem before?

Start > Run and type in "cmd" without the quotes. On the new screen type
in these lines and hit Enter key after each one:

sc query bits
sc query wuauserv

Post here what you have got.

--
Windows Update issues?
http://www.fermu.com/content/category/5/76/37/lang,us/




"Jim" <> escribió en el mensaje
news:745AEC69-D3DE-480E-8A58-...
> When I turn the automatic update service on, I get the standard error
> pop up
> from XP saying that Auto Update has encountered a problem and needs to
> close.
> No matter how many times I click on either of the three buttons
> (Debug, Send
> Error Report, Don't Send) the error message immediately pops up again.
>
> I have to keep to service disabled or the pop up error window is a
> huge pain
> in the butt.
>
> Has anyone seen this problem before?

Here is what I got:

C:\Documents and Settings\HP_Owner>sc query bits

SERVICE_NAME: bits
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

C:\Documents and Settings\HP_Owner>sc query wuauserv

SERVICE_NAME: wuauserv
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

Thank you very much for any help you can provide. I'm pretty fluent with
Windows but this one has me whipped.

Jim

"José Gallardo" wrote:

> Start > Run and type in "cmd" without the quotes. On the new screen type
> in these lines and hit Enter key after each one:
>
> sc query bits
> sc query wuauserv
>
> Post here what you have got.
>
> --
> Windows Update issues?
> http://www.fermu.com/content/category/5/76/37/lang,us/
>
>
>
>
> "Jim" <> escribió en el mensaje
> news:745AEC69-D3DE-480E-8A58-...
> > When I turn the automatic update service on, I get the standard error
> > pop up
> > from XP saying that Auto Update has encountered a problem and needs to
> > close.
> > No matter how many times I click on either of the three buttons
> > (Debug, Send
> > Error Report, Don't Send) the error message immediately pops up again.
> >
> > I have to keep to service disabled or the pop up error window is a
> > huge pain
> > in the butt.
> >
> > Has anyone seen this problem before?
>
>
>

"Jim" wrote:

> When I turn the automatic update service on, I get the standard error pop up
> from XP saying that Auto Update has encountered a problem and needs to close.
> No matter how many times I click on either of the three buttons (Debug, Send
> Error Report, Don't Send) the error message immediately pops up again.
>
> I have to keep to service disabled or the pop up error window is a huge pain
> in the butt.
>
> Has anyone seen this problem before?

I have the very same problem. I also got the same "run" results. I am not
that literate in computers so please let me know if you find a solution.
Thanks, Bob

"Jim" wrote:

> When I turn the automatic update service on, I get the standard error pop up
> from XP saying that Auto Update has encountered a problem and needs to close.
> No matter how many times I click on either of the three buttons (Debug, Send
> Error Report, Don't Send) the error message immediately pops up again.
>
> I have to keep to service disabled or the pop up error window is a huge pain
> in the butt.
>
> Has anyone seen this problem before?

Try this: Start > Run and type in "net start wuauserv" without the
quotes. Go to Windows Update again. Does the issue get fixed?

--
Windows Update issues?
http://www.fermu.com/content/category/5/76/37/lang,us/




"Jim" <> escribió en el mensaje
news:18983CCE-6FD7-4356-B0F1-...
> Here is what I got:
>
> C:\Documents and Settings\HP_Owner>sc query bits
>
> SERVICE_NAME: bits
> TYPE : 20 WIN32_SHARE_PROCESS
> STATE : 4 RUNNING
>
> (STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
> WIN32_EXIT_CODE : 0 (0x0)
> SERVICE_EXIT_CODE : 0 (0x0)
> CHECKPOINT : 0x0
> WAIT_HINT : 0x0
>
> C:\Documents and Settings\HP_Owner>sc query wuauserv
>
> SERVICE_NAME: wuauserv
> TYPE : 20 WIN32_SHARE_PROCESS
> STATE : 1 STOPPED
>
> (NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
> WIN32_EXIT_CODE : 1077 (0x435)
> SERVICE_EXIT_CODE : 0 (0x0)
> CHECKPOINT : 0x0
> WAIT_HINT : 0x0
>
> Thank you very much for any help you can provide. I'm pretty fluent
> with
> Windows but this one has me whipped.
>
> Jim
>
> "José Gallardo" wrote:
>
>> Start > Run and type in "cmd" without the quotes. On the new screen
>> type
>> in these lines and hit Enter key after each one:
>>
>> sc query bits
>> sc query wuauserv
>>
>> Post here what you have got.
>>
>> --
>> Windows Update issues?
>> http://www.fermu.com/content/category/5/76/37/lang,us/
>>
>>
>>
>>
>> "Jim" <> escribió en el mensaje
>> news:745AEC69-D3DE-480E-8A58-...
>> > When I turn the automatic update service on, I get the standard
>> > error
>> > pop up
>> > from XP saying that Auto Update has encountered a problem and needs
>> > to
>> > close.
>> > No matter how many times I click on either of the three buttons
>> > (Debug, Send
>> > Error Report, Don't Send) the error message immediately pops up
>> > again.
>> >
>> > I have to keep to service disabled or the pop up error window is a
>> > huge pain
>> > in the butt.
>> >
>> > Has anyone seen this problem before?
>>
>>
>>