Automatic Updates: errors 0x80072EE7 and 0x8024402C

Hello everyone,
My Autometic Updates don't work anymore.
If i look at %windir%\WindowsUpdate.log I see many entries with error codes
0x80072ee7 and 0x8024402c.
I tried every workaround found on the net and on the MS KB: I checked the
hosts file, I cleared the proxy list with proxycfg -d and so on, but the
service still doesn't work.
May someone help me?

Thanks,
Alberto - Italy

Alberto,

Is the issue that you can not access the Windows Update site, not able
to download updates, or that you can not install the updates ?

MowGreen [MVP 2004-2005]
===============
*-343-* FDNY
Never Forgotten
===============


Alberto Dallagiacoma wrote:

> Hello everyone,
> My Autometic Updates don't work anymore.
> If i look at %windir%\WindowsUpdate.log I see many entries with error codes
> 0x80072ee7 and 0x8024402c.
> I tried every workaround found on the net and on the MS KB: I checked the
> hosts file, I cleared the proxy list with proxycfg -d and so on, but the
> service still doesn't work.
> May someone help me?
>
> Thanks,
> Alberto - Italy
>
>

Hi,
I think that my Automatic Updates service cannot download updates.
Note that I never open the Windows Update site; I leave my Automatic Update
service (wuauserv) do the work for me, but I don't see the yellow shield
icon anymore on the systray.
Another strange thing: if I go tho the Windows Update site with Internet
Explorer and only check if there are updates available (without download
anything), the Automatic Updates service begins the download immediately.

Alberto - Italy

"MowGreen [MVP]" <> ha scritto nel messaggio
news:ebQ$...
> Alberto,
>
> Is the issue that you can not access the Windows Update site, not able to
> download updates, or that you can not install the updates ?
>
> MowGreen [MVP 2004-2005]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Alberto Dallagiacoma wrote:
>
>> Hello everyone,
>> My Autometic Updates don't work anymore.
>> If i look at %windir%\WindowsUpdate.log I see many entries with error
>> codes 0x80072ee7 and 0x8024402c.
>> I tried every workaround found on the net and on the MS KB: I checked the
>> hosts file, I cleared the proxy list with proxycfg -d and so on, but the
>> service still doesn't work.
>> May someone help me?
>>
>> Thanks,
>> Alberto - Italy

Alberto,

Which version of XP are you running ? (XP SP1 or SP2)

MowGreen [MVP 2004-2005]
===============
*-343-* FDNY
Never Forgotten
===============


Alberto Dallagiacoma wrote:

> Hi,
> I think that my Automatic Updates service cannot download updates.
> Note that I never open the Windows Update site; I leave my Automatic Update
> service (wuauserv) do the work for me, but I don't see the yellow shield
> icon anymore on the systray.
> Another strange thing: if I go tho the Windows Update site with Internet
> Explorer and only check if there are updates available (without download
> anything), the Automatic Updates service begins the download immediately.
>
> Alberto - Italy
>
> "MowGreen [MVP]" <> ha scritto nel messaggio
> news:ebQ$...
>
>>Alberto,
>>
>>Is the issue that you can not access the Windows Update site, not able to
>>download updates, or that you can not install the updates ?
>>
>>MowGreen [MVP 2004-2005]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>Alberto Dallagiacoma wrote:
>>
>>
>>>Hello everyone,
>>>My Autometic Updates don't work anymore.
>>>If i look at %windir%\WindowsUpdate.log I see many entries with error
>>>codes 0x80072ee7 and 0x8024402c.
>>>I tried every workaround found on the net and on the MS KB: I checked the
>>>hosts file, I cleared the proxy list with proxycfg -d and so on, but the
>>>service still doesn't work.
>>>May someone help me?
>>>
>>>Thanks,
>>>Alberto - Italy
>
>
>

I'm running Windows XP SP2.
I also noted that thing: it seems that errors are reported because, when I
start my system, Automatic Updates tries to download updates immediately;
the problem is that I have only a 56k dial-up connection (hey, I'm in
Italy... ;-) ), that's surely down at startup!
So, the service reports (correctly, I think) errors 0x80072ee7 and
0x8024402c because it can't connect to the Windows Update website, but it
never retries the download, even if I bring my Internet connection up.

Alberto

"MowGreen [MVP]" <> wrote in message
news:...
> Alberto,
>
> Which version of XP are you running ? (XP SP1 or SP2)
>
> MowGreen [MVP 2004-2005]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Alberto Dallagiacoma wrote:
>
>> Hi,
>> I think that my Automatic Updates service cannot download updates.
>> Note that I never open the Windows Update site; I leave my Automatic
>> Update service (wuauserv) do the work for me, but I don't see the yellow
>> shield icon anymore on the systray.
>> Another strange thing: if I go tho the Windows Update site with Internet
>> Explorer and only check if there are updates available (without download
>> anything), the Automatic Updates service begins the download immediately.
>>
>> Alberto - Italy
>>
>> "MowGreen [MVP]" <> ha scritto nel messaggio
>> news:ebQ$...
>>
>>>Alberto,
>>>
>>>Is the issue that you can not access the Windows Update site, not able to
>>>download updates, or that you can not install the updates ?
>>>
>>>MowGreen [MVP 2004-2005]
>>>===============
>>> *-343-* FDNY
>>>Never Forgotten
>>>===============
>>>
>>>
>>>Alberto Dallagiacoma wrote:
>>>
>>>
>>>>Hello everyone,
>>>>My Autometic Updates don't work anymore.
>>>>If i look at %windir%\WindowsUpdate.log I see many entries with error
>>>>codes 0x80072ee7 and 0x8024402c.
>>>>I tried every workaround found on the net and on the MS KB: I checked
>>>>the hosts file, I cleared the proxy list with proxycfg -d and so on, but
>>>>the service still doesn't work.
>>>>May someone help me?
>>>>
>>>>Thanks,
>>>>Alberto - Italy
>>
>>

From XP's Help files :

" When you connect to the Internet, Windows sends data to the Windows
Update Web site about the way your computer is set up so the service can
determine which updates your computer needs. "

So, something is obviously out of whack if the system is attempting to
get updates while not connected to the internet.
Have you attempted cleaning out the relevant Software Distribution
folders ? :
http://v5.windowsupdate.microsoft.co...cleid=11&ln=en

MowGreen [MVP 2004-2005]
===============
*-343-* FDNY
Never Forgotten
===============


Alberto Dallagiacoma wrote:
> I'm running Windows XP SP2.
> I also noted that thing: it seems that errors are reported because, when I
> start my system, Automatic Updates tries to download updates immediately;
> the problem is that I have only a 56k dial-up connection (hey, I'm in
> Italy... ;-) ), that's surely down at startup!
> So, the service reports (correctly, I think) errors 0x80072ee7 and
> 0x8024402c because it can't connect to the Windows Update website, but it
> never retries the download, even if I bring my Internet connection up.
>
> Alberto
>
> "MowGreen [MVP]" <> wrote in message
> news:...
>
>>Alberto,
>>
>>Which version of XP are you running ? (XP SP1 or SP2)
>>
>>MowGreen [MVP 2004-2005]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>Alberto Dallagiacoma wrote:
>>
>>
>>>Hi,
>>>I think that my Automatic Updates service cannot download updates.
>>>Note that I never open the Windows Update site; I leave my Automatic
>>>Update service (wuauserv) do the work for me, but I don't see the yellow
>>>shield icon anymore on the systray.
>>>Another strange thing: if I go tho the Windows Update site with Internet
>>>Explorer and only check if there are updates available (without download
>>>anything), the Automatic Updates service begins the download immediately.
>>>
>>>Alberto - Italy
>>>
>>>"MowGreen [MVP]" <> ha scritto nel messaggio
>>>news:ebQ$...
>>>
>>>
>>>>Alberto,
>>>>
>>>>Is the issue that you can not access the Windows Update site, not able to
>>>>download updates, or that you can not install the updates ?
>>>>
>>>>MowGreen [MVP 2004-2005]
>>>>===============
>>>>*-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>
>>>>Alberto Dallagiacoma wrote:
>>>>
>>>>
>>>>
>>>>>Hello everyone,
>>>>>My Autometic Updates don't work anymore.
>>>>>If i look at %windir%\WindowsUpdate.log I see many entries with error
>>>>>codes 0x80072ee7 and 0x8024402c.
>>>>>I tried every workaround found on the net and on the MS KB: I checked
>>>>>the hosts file, I cleared the proxy list with proxycfg -d and so on, but
>>>>>the service still doesn't work.
>>>>>May someone help me?
>>>>>
>>>>>Thanks,
>>>>>Alberto - Italy
>>>
>>>
>

Yes, I already tried this, but it didn't resolve the problem.

Alberto

"MowGreen [MVP]" <> wrote in message
news:...
> From XP's Help files :
>
> " When you connect to the Internet, Windows sends data to the Windows
> Update Web site about the way your computer is set up so the service can
> determine which updates your computer needs. "
>
> So, something is obviously out of whack if the system is attempting to get
> updates while not connected to the internet.
> Have you attempted cleaning out the relevant Software Distribution folders
> ? :
> http://v5.windowsupdate.microsoft.co...cleid=11&ln=en
>
> MowGreen [MVP 2004-2005]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============

Hello
This worked for me.I was running zone alarm pro fire wall and could not
receive updates. So I turned it off turned on XPs fire wall down loaded my up
dates turned off XPs fire wall turned on zone alarm pro .It worked for me, I
tryed all the other suggestions nothing else worked good luck.


"Alberto Dallagiacoma" wrote:

> Yes, I already tried this, but it didn't resolve the problem.
>
> Alberto
>
> "MowGreen [MVP]" <> wrote in message
> news:...
> > From XP's Help files :
> >
> > " When you connect to the Internet, Windows sends data to the Windows
> > Update Web site about the way your computer is set up so the service can
> > determine which updates your computer needs. "
> >
> > So, something is obviously out of whack if the system is attempting to get
> > updates while not connected to the internet.
> > Have you attempted cleaning out the relevant Software Distribution folders
> > ? :
> > http://v5.windowsupdate.microsoft.co...cleid=11&ln=en
> >
> > MowGreen [MVP 2004-2005]
> > ===============
> > *-343-* FDNY
> > Never Forgotten
> > ===============
>
>
>

I could try to enable the firewall log to see if there are dropped packets
from the Windows Update site, but I don't think it's a firewall issue.
However, I'll also try this way.

Thanks,
Alberto

"salem" <> ha scritto nel messaggio
news:02DB35B9-0D38-4A44-BF70-...
> Hello
> This worked for me.I was running zone alarm pro fire wall and could not
> receive updates. So I turned it off turned on XPs fire wall down loaded my
> up
> dates turned off XPs fire wall turned on zone alarm pro .It worked for me,
> I
> tryed all the other suggestions nothing else worked good luck.
>
>
> "Alberto Dallagiacoma" wrote:
>
>> Yes, I already tried this, but it didn't resolve the problem.
>>
>> Alberto
>>
>> "MowGreen [MVP]" <> wrote in message
>> news:...
>> > From XP's Help files :
>> >
>> > " When you connect to the Internet, Windows sends data to the Windows
>> > Update Web site about the way your computer is set up so the service
>> > can
>> > determine which updates your computer needs. "
>> >
>> > So, something is obviously out of whack if the system is attempting to
>> > get
>> > updates while not connected to the internet.
>> > Have you attempted cleaning out the relevant Software Distribution
>> > folders
>> > ? :
>> > http://v5.windowsupdate.microsoft.co...cleid=11&ln=en
>> >
>> > MowGreen [MVP 2004-2005]
>> > ===============
>> > *-343-* FDNY
>> > Never Forgotten
>> > ===============
>>
>>
>>

Alberto,

Do you have ZoneAlarm Pro running or are you using the Windows firewall?
Are there any Symantec products (Norton) installed ?
Before I suggest other possible steps it would help if you could tell us
what you've already attempted. Don't want to waste bandwidth suggesting
things you've already tried.

MG

Alberto Dallagiacoma wrote:

> I could try to enable the firewall log to see if there are dropped packets
> from the Windows Update site, but I don't think it's a firewall issue.
> However, I'll also try this way.
>
> Thanks,
> Alberto
>
> "salem" <> ha scritto nel messaggio
> news:02DB35B9-0D38-4A44-BF70-...
>
>>Hello
>>This worked for me.I was running zone alarm pro fire wall and could not
>>receive updates. So I turned it off turned on XPs fire wall down loaded my
>>up
>>dates turned off XPs fire wall turned on zone alarm pro .It worked for me,
>>I
>>tryed all the other suggestions nothing else worked good luck.
>>
>>
>>"Alberto Dallagiacoma" wrote:
>>
>>
>>>Yes, I already tried this, but it didn't resolve the problem.
>>>
>>>Alberto
>>>
>>>"MowGreen [MVP]" <> wrote in message
>>>news:...
>>>
>>>>From XP's Help files :
>>>>
>>>>" When you connect to the Internet, Windows sends data to the Windows
>>>>Update Web site about the way your computer is set up so the service
>>>>can
>>>>determine which updates your computer needs. "
>>>>
>>>>So, something is obviously out of whack if the system is attempting to
>>>>get
>>>>updates while not connected to the internet.
>>>>Have you attempted cleaning out the relevant Software Distribution
>>>>folders
>>>>? :
>>>>http://v5.windowsupdate.microsoft.co...cleid=11&ln=en
>>>>
>>>>MowGreen [MVP 2004-2005]
>>>>===============
>>>> *-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>
>>>
>>>
>
>