Automatic Updates KB957835 and KB951535 failed to install

I recently tried installing a couple of Automatic Updates, Update for
Microsoft Office Outlook 2003 Junk Email Filter (KB957832) and Security
Update for Microsoft Office 2003 (KB951535). I have my system set to notify
me when updates are available. I downloaded the updates and then installed
them. The installation initialized ok but both updates failed to install. I
keep getting the message that updates are ready for my computer and when I go
to download the updates it is the same 2 updates. When I download them again
the download process is very quick so I am assuming they are already on my
computer and my system keeps trying to install the same original downloads
which must be corrupted somehow. How can I delete these files and try again
or is there another way to install these updates. This is the first time I
have any problems installing automatic updates. I am running XP Pro SP3.
Thanks for any help anyone can offer.

Self-help options include:

How to troubleshoot failures updating your Office installation...
http://support.microsoft.com/kb/304498

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

tedley wrote:
> I recently tried installing a couple of Automatic Updates, Update for
> Microsoft Office Outlook 2003 Junk Email Filter (KB957832) and Security
> Update for Microsoft Office 2003 (KB951535). I have my system set to
> notify
> me when updates are available. I downloaded the updates and then
> installed
> them. The installation initialized ok but both updates failed to install.
> I keep getting the message that updates are ready for my computer and when
> I go to download the updates it is the same 2 updates. When I download
> them again the download process is very quick so I am assuming they are
> already on my computer and my system keeps trying to install the same
> original downloads which must be corrupted somehow. How can I delete
> these
> files and try again or is there another way to install these updates.
> This
> is the first time I have any problems installing automatic updates. I am
> running XP Pro SP3. Thanks for any help anyone can offer.

"tedley" wrote:

> I recently tried installing a couple of Automatic Updates, Update for
> Microsoft Office Outlook 2003 Junk Email Filter (KB957832) and Security
> Update for Microsoft Office 2003 (KB951535). I have my system set to notify
> me when updates are available. I downloaded the updates and then installed
> them. The installation initialized ok but both updates failed to install. I
> keep getting the message that updates are ready for my computer and when I go
> to download the updates it is the same 2 updates. When I download them again
> the download process is very quick so I am assuming they are already on my
> computer and my system keeps trying to install the same original downloads
> which must be corrupted somehow. How can I delete these files and try again
> or is there another way to install these updates. This is the first time I
> have any problems installing automatic updates. I am running XP Pro SP3.
> Thanks for any help anyone can offer.

"tedley" wrote:

> I recently tried installing a couple of Automatic Updates, Update for
> Microsoft Office Outlook 2003 Junk Email Filter (KB957832) and Security
> Update for Microsoft Office 2003 (KB951535). I have my system set to notify
> me when updates are available. I downloaded the updates and then installed
> them. The installation initialized ok but both updates failed to install. I
> keep getting the message that updates are ready for my computer and when I go
> to download the updates it is the same 2 updates. When I download them again
> the download process is very quick so I am assuming they are already on my
> computer and my system keeps trying to install the same original downloads
> which must be corrupted somehow. How can I delete these files and try again
> or is there another way to install these updates. This is the first time I
> have any problems installing automatic updates. I am running XP Pro SP3.
> Thanks for any help anyone can offer.

I too am having the same exact problem. tedley has anyone ever responded to
this discussion, like Microsoft Support Engineer? If you have any information
regarding this topic, please respond. Thank you, thart