Automatic updates never download, windows xp sp3

I don't get automatic updates anymore. I checked the Windows update.log
file and I have pasted from the most recent attempt to get updates.

When I reviewed what updates I have received, they mostly stopped working
4 or 5 months ago. I'm not sure what triggered the problem. I also
noted that many critical updates from past months were not installed and
now automatic updates doesn't seem to think they are need any longer.

Any suggestions are greatly appricated.

2009-04-16 11:51:03:821 556 8f4 DnldMgr ***********
DnldMgr: Regulation Refresh [Svc: {9482F4B4-E343-43B6-B170-9A65BC822C77}]
***********
2009-04-16 11:51:03:821 556 8f4 DnldMgr Contacting
regulation server for 4 updates.
2009-04-16 11:51:06:679 556 8f4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-
9A65BC822C77\wuredir.cab:
2009-04-16 11:51:06:710 556 8f4 Misc Microsoft signed: Yes
2009-04-16 11:51:06:726 556 8f4 DnldMgr Regulation server
path:
http://update.microsoft.com/v6/Updat...teRegulation.a
smx.
2009-04-16 11:51:06:944 556 8f4 DnldMgr Per-Update:
74c5384c-88c4-4502-9ff1-ce3fc242abef at rate 0
2009-04-16 11:51:06:944 556 8f4 DnldMgr Per-Update:
d5100858-9cd1-40ee-8041-fc9778767e3e at rate 0
2009-04-16 11:51:06:944 556 8f4 DnldMgr Per-Update:
3b26c788-fdb1-48b8-8632-5e37f60e29b3 at rate 0
2009-04-16 11:51:06:944 556 8f4 DnldMgr Per-Update:
3336d3c1-57cc-44f2-b0b0-08aa487a7e33 at rate 0
2009-04-16 11:51:06:944 556 8f4 DnldMgr * Regulation call
complete. 0x00000000
2009-04-16 11:51:06:944 556 8f4 DnldMgr ***********
DnldMgr: New download job [UpdateId = {3336D3C1-57CC-44F2-B0B0-
08AA487A7E33}.100] ***********
2009-04-16 11:51:06:944 556 8f4 DnldMgr Regulation:
{9482F4B4-E343-43B6-B170-9A65BC822C77} - Update 3336D3C1-57CC-44F2-B0B0-
08AA487A7E33 is "PerUpdate" regulated and can NOT download. Sequence 5531
vs AcceptRate 0.
2009-04-16 11:51:06:944 556 8f4 DnldMgr * Update is not
allowed to download due to regulation.
2009-04-16 11:51:06:944 556 8f4 DnldMgr ***********
DnldMgr: New download job [UpdateId = {3B26C788-FDB1-48B8-8632-
5E37F60E29B3}.100] ***********
2009-04-16 11:51:06:944 556 8f4 DnldMgr Regulation:
{9482F4B4-E343-43B6-B170-9A65BC822C77} - Update 3B26C788-FDB1-48B8-8632-
5E37F60E29B3 is "PerUpdate" regulated and can NOT download. Sequence 5531
vs AcceptRate 0.
2009-04-16 11:51:06:944 556 8f4 DnldMgr * Update is not
allowed to download due to regulation.
2009-04-16 11:51:06:944 556 8f4 DnldMgr ***********
DnldMgr: New download job [UpdateId = {74C5384C-88C4-4502-9FF1-
CE3FC242ABEF}.100] ***********
2009-04-16 11:51:06:944 556 8f4 DnldMgr Regulation:
{9482F4B4-E343-43B6-B170-9A65BC822C77} - Update 74C5384C-88C4-4502-9FF1-
CE3FC242ABEF is "PerUpdate" regulated and can NOT download. Sequence 5531
vs AcceptRate 0.
2009-04-16 11:51:06:944 556 8f4 DnldMgr * Update is not
allowed to download due to regulation.
2009-04-16 11:51:06:944 556 8f4 DnldMgr ***********
DnldMgr: New download job [UpdateId = {D5100858-9CD1-40EE-8041-
FC9778767E3E}.100] ***********
2009-04-16 11:51:06:944 556 8f4 DnldMgr Regulation:
{9482F4B4-E343-43B6-B170-9A65BC822C77} - Update D5100858-9CD1-40EE-8041-
FC9778767E3E is "PerUpdate" regulated and can NOT download. Sequence 5531
vs AcceptRate 0.
2009-04-16 11:51:06:944 556 8f4 DnldMgr * Update is not
allowed to download due to regulation.
2009-04-16 11:51:06:944 556 8f4 DnldMgr Regulation:
{9482F4B4-E343-43B6-B170-9A65BC822C77} - Update 3336D3C1-57CC-44F2-B0B0-
08AA487A7E33 is "PerUpdate" regulated and can NOT download. Sequence 5531
vs AcceptRate 0.
2009-04-16 11:51:06:944 556 8f4 DnldMgr Regulation:
{9482F4B4-E343-43B6-B170-9A65BC822C77} - Update 3B26C788-FDB1-48B8-8632-
5E37F60E29B3 is "PerUpdate" regulated and can NOT download. Sequence 5531
vs AcceptRate 0.
2009-04-16 11:51:06:960 556 8f4 DnldMgr Regulation:
{9482F4B4-E343-43B6-B170-9A65BC822C77} - Update 74C5384C-88C4-4502-9FF1-
CE3FC242ABEF is "PerUpdate" regulated and can NOT download. Sequence 5531
vs AcceptRate 0.
2009-04-16 11:51:06:960 556 8f4 DnldMgr Regulation:
{9482F4B4-E343-43B6-B170-9A65BC822C77} - Update D5100858-9CD1-40EE-8041-
FC9778767E3E is "PerUpdate" regulated and can NOT download. Sequence 5531
vs AcceptRate 0.

First, let's deal the those "Regulation" errors. Absent any serious
numerical Errors in your windowsupdate.log, you're seeing a delay caused by
excessive demand on the servers ("Update is not allowed to download due to
regulation"). It can take up to 7 days or more (sometimes much more) for
all Automatic Update users to get new updates when so many have been
released on the second Tuesday of a given month. See
http://support.microsoft.com/kb/910340

Now, how have you determined that updates "mostly stopped working 4 or 5
months ago"?

Can you access http://windowsupdate.microsoft.com? If so, does the Update
History section here show that no updates have installed (or some updates
failed to install) in the past 4 or 5 months? Can you select the CUSTOM
option at Windows Update and then successfully scan for and install updates?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


ChrisN wrote:
> I don't get automatic updates anymore. I checked the Windows update.log
> file and I have pasted from the most recent attempt to get updates.
>
> When I reviewed what updates I have received, they mostly stopped working
> 4 or 5 months ago. I'm not sure what triggered the problem. I also
> noted that many critical updates from past months were not installed and
> now automatic updates doesn't seem to think they are need any longer.
>
> Any suggestions are greatly appricated.
>
<snip>
> 2009-04-16 11:51:06:944 556 8f4 DnldMgr Regulation:
> {9482F4B4-E343-43B6-B170-9A65BC822C77} - Update 3336D3C1-57CC-44F2-B0B0-
> 08AA487A7E33 is "PerUpdate" regulated and can NOT download. Sequence 5531
> vs AcceptRate 0.
> 2009-04-16 11:51:06:944 556 8f4 DnldMgr * Update is not
> allowed to download due to regulation.

Thank you for the quick response.

I reviewed the uninstall folders in my Windows folder and compared it to
the listing of critical updates listed on the Microsoft site in the
administrator download section.

I tracked back to the November updates before I found uninstall folders
that matched the critical security updates listed for my product.

Today I manually downloaded approximately 12 past updates from the
administrator site and installed them. This is a tedious process and it
would be nice to get back to the automatic updates working.

I checked other computers at work and most of them are auto updating, but I
found a couple of others that fail repeatedly due to the regulation error.

I was hoping if I found a solution it would apply to more then just my
computer.

Please do you best to quote the entire post to which you're replying, Chris.
Thanks.

> I reviewed the uninstall folders in my Windows folder and...

I didn't mention or ask about "uninstall folders," Chris, I asked about the
Update History section at Windows Update website. Repost:

> Can you access http://windowsupdate.microsoft.com? If so, does the Update
> History section here show that no updates have installed (or some updates
> failed to install) in the past 4 or 5 months?

What have you found there? Any "failed installs" in the past 4 or 5 months,
or...?

The fact that you were able to download/install 12 updates manually isn't
unusual considering how many updates were released this week and assuming
http://windowsupdate.microsoft.com takes you to Microsoft Update website
(offers updates for Windows, Office, and some Windows Live applications).

Don't concern yourself over "Regulation" issues (on any machine) as long as
Automatic Updates eventually (i.e., within a week or so) downloads/installs
the updates. See my previous reply as well as
http://support.microsoft.com/kb/910340

ChrisN wrote:
> Thank you for the quick response.
>
> I reviewed the uninstall folders in my Windows folder and compared it to
> the listing of critical updates listed on the Microsoft site in the
> administrator download section.
>
> I tracked back to the November updates before I found uninstall folders
> that matched the critical security updates listed for my product.
>
> Today I manually downloaded approximately 12 past updates from the
> administrator site and installed them. This is a tedious process and it
> would be nice to get back to the automatic updates working.
>
> I checked other computers at work and most of them are auto updating, but
> I
> found a couple of others that fail repeatedly due to the regulation error.
>
> I was hoping if I found a solution it would apply to more then just my
> computer.
<paste>
PA Bear [MS MVP] wrote:
> First, let's deal the those "Regulation" errors. Absent any serious
> numerical Errors in your windowsupdate.log, you're seeing a delay caused
> by
> excessive demand on the servers ("Update is not allowed to download due to
> regulation"). It can take up to 7 days or more (sometimes much more) for
> all Automatic Update users to get new updates when so many have been
> released on the second Tuesday of a given month. See
> http://support.microsoft.com/kb/910340
>
> Now, how have you determined that updates "mostly stopped working 4 or 5
> months ago"?
>
> Can you access http://windowsupdate.microsoft.com? If so, does the Update
> History section here show that no updates have installed (or some updates
> failed to install) in the past 4 or 5 months? Can you select the CUSTOM
> option at Windows Update and then successfully scan for and install
> updates?
>
> ChrisN wrote:
>> I don't get automatic updates anymore. I checked the Windows update.log
>> file and I have pasted from the most recent attempt to get updates.
>>
>> When I reviewed what updates I have received, they mostly stopped working
>> 4 or 5 months ago. I'm not sure what triggered the problem. I also
>> noted that many critical updates from past months were not installed and
>> now automatic updates doesn't seem to think they are need any longer.
>>
>> Any suggestions are greatly appricated.
>>
> <snip>
>> 2009-04-16 11:51:06:944 556 8f4 DnldMgr Regulation:
>> {9482F4B4-E343-43B6-B170-9A65BC822C77} - Update 3336D3C1-57CC-44F2-B0B0-
>> 08AA487A7E33 is "PerUpdate" regulated and can NOT download. Sequence 5531
>> vs AcceptRate 0.
>> 2009-04-16 11:51:06:944 556 8f4 DnldMgr * Update is not
>> allowed to download due to regulation.