Automatic Updates not installing

I had tried various suggestions posted here to install the updates and
nothing worked. These included the diagnostics tool, the validation page,
turning off my firewall. I contacted microsoft the were given the following
instructions.

Make sure you backup your registry first. My problem seemed to be in the
Background Intelligent Transfer Service and once I cut and pasted the first
step (it only shows "reg add" in the box) and restarted my system all worked
fine.

Step 1: Check the local Windows Update services.
===============
This issue can occur if three services have not been configured
correctly. Please refer to the following steps to check them:

1. Click Start->Run, type "services.msc" (without quotation marks) in
the open box and click OK.
2. Double click the service "Automatic Updates".
3. Click on the Log On tab, please ensure the option "Local System
account" is selected and the option "Allow service to interact with
desktop" is unchecked.

4. Check if this service has been enabled on the listed Hardware
Profile. If not, please click the Enable button to enable it.
5. Click on the tab "General "; make sure the "Startup Type" is
"Automatic". Then please click the button "Start" under "Service Status" to
start the service.
6. Please repeat the above steps with another service:

Background Intelligent Transfer Service

If you get the error 2147024894 when trying to start Background
Intelligent Transfer Service, please perform the following steps to
troubleshoot this issue:

1. Click on Start, Run and copy the following command to the blank:

Reg add
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\BITS\Parameters /v
ServiceDll /t REG_EXPAND_SZ /d %windir%\System32\qmgr.dll

2. Press Enter
3. Restart the PC and retry Windows Update

If the above command does not work, please Click on Start, Run and copy
the following:

Reg add
HKLM\SYSTEM\CurrentControlSet\Control\BackupRestor e\FilesNotToBackup

4. Press Enter
5. Restart the PC and retry Windows Update