Automatic updates for Office 2003 fail repeatedly

The following automatic updates for Office 2003 have failed repeatedly since
October 14, 2006: KB921587, KB919029, KB923097, KB923094, KB923272, KB923088,
KB924424, KB923091. All other Windows updates have been continuously
successful, and Office 2003 product updates prior to October 14th have also
been all successful. I have tried disabling ZoneAlarm Pro when updating, but
still no success.

Can anyone help?

XP Media Center SP2

Check the history, at the update page, to see if the win updates have
actually been successful.
I recently had a problem, winupdates showed as successfull, but when I
checked update history two win updates had actually failed. Once I cured and
successfully installed these two win updates, my office updates were
successful

"Lazzmatazz" <> wrote in message
news1889072-3D05-426B-AC2D-...
> The following automatic updates for Office 2003 have failed repeatedly
since
> October 14, 2006: KB921587, KB919029, KB923097, KB923094, KB923272,
KB923088,
> KB924424, KB923091. All other Windows updates have been continuously
> successful, and Office 2003 product updates prior to October 14th have
also
> been all successful. I have tried disabling ZoneAlarm Pro when updating,
but
> still no success.
>
> Can anyone help?
>
> XP Media Center SP2

Thanks, but I did check history. That is where I copied the KB numbers that
haven't been installed (all red "X" buttons). Actually, I should have written
that "the automatic updates for Office 2003 have failed to INSTALL". I cannot
pinpoint the cause.

Again, any help would be much appreciated.

"DL" wrote:

> Check the history, at the update page, to see if the win updates have
> actually been successful.
> I recently had a problem, winupdates showed as successfull, but when I
> checked update history two win updates had actually failed. Once I cured and
> successfully installed these two win updates, my office updates were
> successful
>
> "Lazzmatazz" <> wrote in message
> news1889072-3D05-426B-AC2D-...
> > The following automatic updates for Office 2003 have failed repeatedly
> since
> > October 14, 2006: KB921587, KB919029, KB923097, KB923094, KB923272,
> KB923088,
> > KB924424, KB923091. All other Windows updates have been continuously
> > successful, and Office 2003 product updates prior to October 14th have
> also
> > been all successful. I have tried disabling ZoneAlarm Pro when updating,
> but
> > still no success.
> >
> > Can anyone help?
> >
> > XP Media Center SP2
>
>
>

You can usually get free email support from MS for failed security updates,
as I recollect correctly, if in update history you click the ? on a failed
security update one of the resulting popup window links should take you to
'live1 support' whare you can post a Q to MS tech
It was MS support that guided me on my winupdate failures.

"Lazzmatazz" <> wrote in message
news:C2680730-6D36-4C7A-8AFD-...
> Thanks, but I did check history. That is where I copied the KB numbers
that
> haven't been installed (all red "X" buttons). Actually, I should have
written
> that "the automatic updates for Office 2003 have failed to INSTALL". I
cannot
> pinpoint the cause.
>
> Again, any help would be much appreciated.
>
> "DL" wrote:
>
> > Check the history, at the update page, to see if the win updates have
> > actually been successful.
> > I recently had a problem, winupdates showed as successfull, but when I
> > checked update history two win updates had actually failed. Once I cured
and
> > successfully installed these two win updates, my office updates were
> > successful
> >
> > "Lazzmatazz" <> wrote in message
> > news1889072-3D05-426B-AC2D-...
> > > The following automatic updates for Office 2003 have failed repeatedly
> > since
> > > October 14, 2006: KB921587, KB919029, KB923097, KB923094, KB923272,
> > KB923088,
> > > KB924424, KB923091. All other Windows updates have been continuously
> > > successful, and Office 2003 product updates prior to October 14th have
> > also
> > > been all successful. I have tried disabling ZoneAlarm Pro when
updating,
> > but
> > > still no success.
> > >
> > > Can anyone help?
> > >
> > > XP Media Center SP2
> >
> >
> >

MS Support did indeed come through and helped me fix the problem. For those
readers who have had similar problems, let me share what I've learned:

Upon "Repairing and Reinstalling Office 2003" (Add or Remove Software/
Office 2003/ Change / Reinstall or Repair / Detect and Repair errors), I
found that the Office Source Engine service for some reason had become
disabled - an inadvertent keystroke perhaps somewhere along the line. To
enable it, right click on My Computer, select Manage, then Services and
Applications, then Services, and finally find and open Office Source Engine.
In the Office Source Engine Properties window's General tab under "Startup
type" select Automatic or Manual (the third choice being "Disabled"), then in
"Service status" click on the Start button and Apply.

In my case all updates were subsequently installed without a problem.

"DL" wrote:

> You can usually get free email support from MS for failed security updates,
> as I recollect correctly, if in update history you click the ? on a failed
> security update one of the resulting popup window links should take you to
> 'live1 support' whare you can post a Q to MS tech
> It was MS support that guided me on my winupdate failures.
>
> "Lazzmatazz" <> wrote in message
> news:C2680730-6D36-4C7A-8AFD-...
> > Thanks, but I did check history. That is where I copied the KB numbers
> that
> > haven't been installed (all red "X" buttons). Actually, I should have
> written
> > that "the automatic updates for Office 2003 have failed to INSTALL". I
> cannot
> > pinpoint the cause.
> >
> > Again, any help would be much appreciated.
> >
> > "DL" wrote:
> >
> > > Check the history, at the update page, to see if the win updates have
> > > actually been successful.
> > > I recently had a problem, winupdates showed as successfull, but when I
> > > checked update history two win updates had actually failed. Once I cured
> and
> > > successfully installed these two win updates, my office updates were
> > > successful
> > >
> > > "Lazzmatazz" <> wrote in message
> > > news1889072-3D05-426B-AC2D-...
> > > > The following automatic updates for Office 2003 have failed repeatedly
> > > since
> > > > October 14, 2006: KB921587, KB919029, KB923097, KB923094, KB923272,
> > > KB923088,
> > > > KB924424, KB923091. All other Windows updates have been continuously
> > > > successful, and Office 2003 product updates prior to October 14th have
> > > also
> > > > been all successful. I have tried disabling ZoneAlarm Pro when
> updating,
> > > but
> > > > still no success.
> > > >
> > > > Can anyone help?
> > > >
> > > > XP Media Center SP2
> > >
> > >
> > >
>
>
>