Automatic Updates Office 2003: KB957835 and KB951535 failed to ins

Partners

I have Windows XP Pro SP3 (Pt) and Microsoft Office 2003 Professional SP3
(Pt), installed legally.

I have automatic updates enabled.

I received notification of critical updates for Office 2003: KB951535 and
KB957832.
Do not install it, always get the information:

The start the installation ... done!
The update to install filter mail Not Called Microsoft Office Outlook 2003
(KB957832) (update 1 of 2) ... failed!
The install Security Update for Microsoft Office 2003 (KB951535) (update 2
of 2) ... failed!

The following updates were not installed:
Update to filter mail Not Called Microsoft Office Outlook 2003 (KB957832).
Security Update for Microsoft Office 2003 (KB951535).

Transfer in the two separate update files to my hard drive, but installing
one at a time, also had no success.

What to do?
Microsoft has no solution for this situation?
I have already submitted several emails and without success.

Now I am grateful to have a partner that solution to this problem.

Thank you.
JDaniel

Solution:
Click START - RUN, type in services.msc and click OK
On the list of services double click on "Office Source Engine".
On the Office Source Engine Properties console that opens up find "Startup
type" under the "General" tab. It is most likely set to "Disabled". Change
this setting to "Manual", click "Apply" and try installing the updates again.
You may also set it to "Automatic", however I am not sure this will stay
working in the future. I had it set to "Automatic" on my computer in the past
but it had turned to "Disabled" and I am not quite sure why. "Manual" did
work in this case.

I hope this helps.

Laszlo

"JDaniel" wrote:

> Partners
>
> I have Windows XP Pro SP3 (Pt) and Microsoft Office 2003 Professional SP3
> (Pt), installed legally.
>
> I have automatic updates enabled.
>
> I received notification of critical updates for Office 2003: KB951535 and
> KB957832.
> Do not install it, always get the information:
>
> The start the installation ... done!
> The update to install filter mail Not Called Microsoft Office Outlook 2003
> (KB957832) (update 1 of 2) ... failed!
> The install Security Update for Microsoft Office 2003 (KB951535) (update 2
> of 2) ... failed!
>
> The following updates were not installed:
> Update to filter mail Not Called Microsoft Office Outlook 2003 (KB957832).
> Security Update for Microsoft Office 2003 (KB951535).
>
> Transfer in the two separate update files to my hard drive, but installing
> one at a time, also had no success.
>
> What to do?
> Microsoft has no solution for this situation?
> I have already submitted several emails and without success.
>
> Now I am grateful to have a partner that solution to this problem.
>
> Thank you.
> JDaniel

Hi, Lazzmatazz
Thank you for trying to help with their experience.
Unfortunately, it did not work.
That was already the default configuration. I tried to automatic now, but
neither worked.

I thank you once again.
Regards.
JDaniel


"Lazzmatazz" wrote:

> Solution:
> Click START - RUN, type in services.msc and click OK
> On the list of services double click on "Office Source Engine".
> On the Office Source Engine Properties console that opens up find "Startup
> type" under the "General" tab. It is most likely set to "Disabled". Change
> this setting to "Manual", click "Apply" and try installing the updates again.
> You may also set it to "Automatic", however I am not sure this will stay
> working in the future. I had it set to "Automatic" on my computer in the past
> but it had turned to "Disabled" and I am not quite sure why. "Manual" did
> work in this case.
>
> I hope this helps.
>
> Laszlo
>
> "JDaniel" wrote:
>
> > Partners
> >
> > I have Windows XP Pro SP3 (Pt) and Microsoft Office 2003 Professional SP3
> > (Pt), installed legally.
> >
> > I have automatic updates enabled.
> >
> > I received notification of critical updates for Office 2003: KB951535 and
> > KB957832.
> > Do not install it, always get the information:
> >
> > The start the installation ... done!
> > The update to install filter mail Not Called Microsoft Office Outlook 2003
> > (KB957832) (update 1 of 2) ... failed!
> > The install Security Update for Microsoft Office 2003 (KB951535) (update 2
> > of 2) ... failed!
> >
> > The following updates were not installed:
> > Update to filter mail Not Called Microsoft Office Outlook 2003 (KB957832).
> > Security Update for Microsoft Office 2003 (KB951535).
> >
> > Transfer in the two separate update files to my hard drive, but installing
> > one at a time, also had no success.
> >
> > What to do?
> > Microsoft has no solution for this situation?
> > I have already submitted several emails and without success.
> >
> > Now I am grateful to have a partner that solution to this problem.
> >
> > Thank you.
> > JDaniel

How to troubleshoot failures updating your Office installation...
http://support.microsoft.com/kb/304498

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

JDaniel wrote:
> Partners
>
> I have Windows XP Pro SP3 (Pt) and Microsoft Office 2003 Professional SP3
> (Pt), installed legally.
>
> I have automatic updates enabled.
>
> I received notification of critical updates for Office 2003: KB951535 and
> KB957832.
> Do not install it, always get the information:
>
> The start the installation ... done!
> The update to install filter mail Not Called Microsoft Office Outlook 2003
> (KB957832) (update 1 of 2) ... failed!
> The install Security Update for Microsoft Office 2003 (KB951535) (update 2
> of 2) ... failed!
>
> The following updates were not installed:
> Update to filter mail Not Called Microsoft Office Outlook 2003 (KB957832).
> Security Update for Microsoft Office 2003 (KB951535).
>
> Transfer in the two separate update files to my hard drive, but installing
> one at a time, also had no success.
>
> What to do?
> Microsoft has no solution for this situation?
> I have already submitted several emails and without success.
>
> Now I am grateful to have a partner that solution to this problem.
>
> Thank you.
> JDaniel

I'm having the same issue. I also set the Office Source Engine service to
Automatic and either one of the updates will install. I'm running Vista
Business with XP PRO Office 2003 installed and now I'm wondering if this is
Microsofts way to force you to upgrade to the latest Office version.

"JDaniel" wrote:

>
> Hi, Lazzmatazz
> Thank you for trying to help with their experience.
> Unfortunately, it did not work.
> That was already the default configuration. I tried to automatic now, but
> neither worked.
>
> I thank you once again.
> Regards.
> JDaniel
>
>
> "Lazzmatazz" wrote:
>
> > Solution:
> > Click START - RUN, type in services.msc and click OK
> > On the list of services double click on "Office Source Engine".
> > On the Office Source Engine Properties console that opens up find "Startup
> > type" under the "General" tab. It is most likely set to "Disabled". Change
> > this setting to "Manual", click "Apply" and try installing the updates again.
> > You may also set it to "Automatic", however I am not sure this will stay
> > working in the future. I had it set to "Automatic" on my computer in the past
> > but it had turned to "Disabled" and I am not quite sure why. "Manual" did
> > work in this case.
> >
> > I hope this helps.
> >
> > Laszlo
> >
> > "JDaniel" wrote:
> >
> > > Partners
> > >
> > > I have Windows XP Pro SP3 (Pt) and Microsoft Office 2003 Professional SP3
> > > (Pt), installed legally.
> > >
> > > I have automatic updates enabled.
> > >
> > > I received notification of critical updates for Office 2003: KB951535 and
> > > KB957832.
> > > Do not install it, always get the information:
> > >
> > > The start the installation ... done!
> > > The update to install filter mail Not Called Microsoft Office Outlook 2003
> > > (KB957832) (update 1 of 2) ... failed!
> > > The install Security Update for Microsoft Office 2003 (KB951535) (update 2
> > > of 2) ... failed!
> > >
> > > The following updates were not installed:
> > > Update to filter mail Not Called Microsoft Office Outlook 2003 (KB957832).
> > > Security Update for Microsoft Office 2003 (KB951535).
> > >
> > > Transfer in the two separate update files to my hard drive, but installing
> > > one at a time, also had no success.
> > >
> > > What to do?
> > > Microsoft has no solution for this situation?
> > > I have already submitted several emails and without success.
> > >
> > > Now I am grateful to have a partner that solution to this problem.
> > >
> > > Thank you.
> > > JDaniel

Hello, Robear Dyer (PA Bear)
Did not result none of the solutions presented.
I sent it to the address indicated to me that support for Windows Update and
Office Update:
https: / / support.microsoft.com / OAS / default.aspx? gprid = 6527
I will wait.
Thank you for having interested in helping me.
JDaniel


"PA Bear [MS MVP]" wrote:

> How to troubleshoot failures updating your Office installation...
> http://support.microsoft.com/kb/304498
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> JDaniel wrote:
> > Partners
> >
> > I have Windows XP Pro SP3 (Pt) and Microsoft Office 2003 Professional SP3
> > (Pt), installed legally.
> >
> > I have automatic updates enabled.
> >
> > I received notification of critical updates for Office 2003: KB951535 and
> > KB957832.
> > Do not install it, always get the information:
> >
> > The start the installation ... done!
> > The update to install filter mail Not Called Microsoft Office Outlook 2003
> > (KB957832) (update 1 of 2) ... failed!
> > The install Security Update for Microsoft Office 2003 (KB951535) (update 2
> > of 2) ... failed!
> >
> > The following updates were not installed:
> > Update to filter mail Not Called Microsoft Office Outlook 2003 (KB957832).
> > Security Update for Microsoft Office 2003 (KB951535).
> >
> > Transfer in the two separate update files to my hard drive, but installing
> > one at a time, also had no success.
> >
> > What to do?
> > Microsoft has no solution for this situation?
> > I have already submitted several emails and without success.
> >
> > Now I am grateful to have a partner that solution to this problem.
> >
> > Thank you.
> > JDaniel
>
>

Lazzmatazz;1074551 Wrote:
> Solution
> Click START - RUN, type in services.msc and click O
> On the list of services double click on "Office Source Engine"
> On the Office Source Engine Properties console that opens up fin
> "Startu
> type" under the "General" tab. It is most likely set to "Disabled"
> Chang
> this setting to "Manual", click "Apply" and try installing the update
> again
> You may also set it to "Automatic", however I am not sure this wil
> sta
> working in the future. I had it set to "Automatic" on my computer i
> the pas
> but it had turned to "Disabled" and I am not quite sure why. "Manual
> di
> work in this case

Good explanation, but you forgot to mention that you also need t
actually *start* the OSE service, not just set the starting method a
boot time. So, after switching "startup type" to "manual", also clic
the "Start" button and check that "service status" is changed t
"started". Then install the updates

This worked for me, in any case, and let me install the office update
mentioned above

--
JohnAusoniu
Posted via http://www.vistaheads.co

I use Vista Home Premium and Office 2003.
Prior to these two updates failing I had KB955466 also fail. I tried all the suggested fixes but none worked. However, I did get things to work via the following tedious process:
I downloaded the full update for KB955466 (office2003-KB955466-FullFile-ENU.exe) and ran it to get a meaningful reason for the failure. It failed with:
"ERROR:1402 Setup cannot open the registry key ........ Verify that you have sufficient permissions to access the registry...".
When I checked the registry key it was referring to I found no permissions were set.
I set them and ran the .exe again and it came up with the same ERROR but named a different registry key. Fixed that and ran exe again and kept doing this for about eighty keys until finally the exe ran.
Then I went back to Windows Update and tried kb957832 and kb951535 and they both ran OK.
I suspect something (registry editor etc) has caused the registry problem.

Hope this helps.

How to troubleshoot failures updating your Office installation...
http://support.microsoft.com/kb/304498

Paul Smith wrote:
> I use Vista Home Premium and Office 2003.
> Prior to these two updates failing I had KB955466 also fail. I tried all
> the suggested fixes but none worked. However, I did get things to work via
> the following tedious process:
> I downloaded the full update for KB955466
> (office2003-KB955466-FullFile-ENU.exe) and ran it to get a meaningful
> reason for the failure. It failed with: "ERROR:1402 Setup cannot open the
> registry key ........ Verify that you have sufficient permissions to
> access
> the registry...".
> When I checked the registry key it was referring to I found no permissions
> were set.
> I set them and ran the .exe again and it came up with the same ERROR but
> named a different registry key. Fixed that and ran exe again and kept
> doing
> this for about eighty keys until finally the exe ran. Then I went back to
> Windows Update and tried kb957832 and kb951535 and they both ran OK.
> I suspect something (registry editor etc) has caused the registry problem.
>
> Hope this helps.

There is a part of my reply above missing - it was in inverted commas and did not come across.

The missing section after It failed with: should read
ERROR 1402: Setup cannot open the registry key ....
Verify that you have sufficient permissions to access the registry...