Automatic Updates service keeps being disabled

Hi

I am using winXPpro SP2 and recently I have been getting the security
centre pop up bubble saying that automatic updates are not turned on.
I check the automatic updates screen and they show as on.

I checked the services and both automatic updates and BITS are set to
disabled.

I have scanned for viruses and can find none.

I set both services to 'automatic' but on reboot they are back to
disabled.

I re-registered the AU dll and rebooted and automatic updates service
has started, but the service still shows as disabled.

Has anuone an idea how to get this back to normal?

Thanks

The behavior you describe is usually a sign of a hijackware infection.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)


huff-n-puff wrote:
> Hi
>
> I am using winXPpro SP2 and recently I have been getting the security
> centre pop up bubble saying that automatic updates are not turned on.
> I check the automatic updates screen and they show as on.
>
> I checked the services and both automatic updates and BITS are set to
> disabled.
>
> I have scanned for viruses and can find none.
>
> I set both services to 'automatic' but on reboot they are back to
> disabled.
>
> I re-registered the AU dll and rebooted and automatic updates service
> has started, but the service still shows as disabled.
>
> Has anuone an idea how to get this back to normal?
>
> Thanks

Hi

Have run those checks and no malware spyware or anything on my system.

Has anyone any idea what to do?

Thanks

PA Bear wrote:

> The behavior you describe is usually a sign of a hijackware infection.
>
> Checking for/Help with Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://aumha.net/viewtopic.php?t=5878
> http://wiki.castlecops.com/Malware_R...:_Introduction
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/tshoot.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine.blogspot.com/
> http://www.elephantboycomputers.com/...moving_Malware
>
> When all else fails, HijackThis v1.99.1
> (http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
> It will help you to both identify and remove any hijackware/spyware. **Post
> your log to http://aumha.net/viewforum.php?f=30,
> http://castlecops.com/forum67.html,
> http://forums.subratam.org/index.php?showforum=7, or other appropriate
> forums for expert analysis, not here.**
>
> If the procedures look too complex - and there is no shame in admitting this
> isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA) computer repair shop.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Security, Shell/User)
>
>
> huff-n-puff wrote:
> > Hi
> >
> > I am using winXPpro SP2 and recently I have been getting the security
> > centre pop up bubble saying that automatic updates are not turned on.
> > I check the automatic updates screen and they show as on.
> >
> > I checked the services and both automatic updates and BITS are set to
> > disabled.
> >
> > I have scanned for viruses and can find none.
> >
> > I set both services to 'automatic' but on reboot they are back to
> > disabled.
> >
> > I re-registered the AU dll and rebooted and automatic updates service
> > has started, but the service still shows as disabled.
> >
> > Has anuone an idea how to get this back to normal?
> >
> > Thanks

Please cite a link to the forum thread where you've posted your HijackThis
log for review.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

huff-n-puff wrote:
> Hi
>
> Have run those checks and no malware spyware or anything on my system.
>
> Has anyone any idea what to do?
>
> Thanks
>
> PA Bear wrote:
>
>> The behavior you describe is usually a sign of a hijackware infection.
>>
>> Checking for/Help with Hijackware
>> http://aumha.org/a/parasite.htm
>> http://aumha.org/a/quickfix.htm
>> http://aumha.net/viewtopic.php?t=5878
>> http://wiki.castlecops.com/Malware_R...:_Introduction
>> http://mvps.org/winhelp2002/unwanted.htm
>> http://inetexplorer.mvps.org/data/prevention.htm
>> http://inetexplorer.mvps.org/tshoot.html
>> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> http://defendingyourmachine.blogspot.com/
>> http://www.elephantboycomputers.com/...moving_Malware
>>
>> When all else fails, HijackThis v1.99.1
>> (http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
>> It will help you to both identify and remove any hijackware/spyware.
>> **Post your log to http://aumha.net/viewforum.php?f=30,
>> http://castlecops.com/forum67.html,
>> http://forums.subratam.org/index.php?showforum=7, or other appropriate
>> forums for expert analysis, not here.**
>>
>> If the procedures look too complex - and there is no shame in admitting
>> this isn't your cup of tea - take the machine to a local, reputable and
>> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE/OE, Security, Shell/User)
>>
>>
>> huff-n-puff wrote:
>>> Hi
>>>
>>> I am using winXPpro SP2 and recently I have been getting the security
>>> centre pop up bubble saying that automatic updates are not turned on.
>>> I check the automatic updates screen and they show as on.
>>>
>>> I checked the services and both automatic updates and BITS are set to
>>> disabled.
>>>
>>> I have scanned for viruses and can find none.
>>>
>>> I set both services to 'automatic' but on reboot they are back to
>>> disabled.
>>>
>>> I re-registered the AU dll and rebooted and automatic updates service
>>> has started, but the service still shows as disabled.
>>>
>>> Has anuone an idea how to get this back to normal?
>>>
>>> Thanks